Fiat reviews

Myself and my fiancé have now bought 5 cars from Jack over the past 4 years and everytime he has provided exceptional customer service and gone above and beyond with everything. I recently purchased Fiat 500E , and it was an adjustment …

Highly recommended!! This was the first time I’ve personally purchased a car from Johnsons Fiat Swindon, and I received an excellent service from Jack Rawlings. He was very helpful and nothing seemed too much trouble. Everything was …

I have been with johnsons for 8 years. I have always found them very helpful and efficient. I recently entered a new contract with them for a further 4 years and whilst there were teething problems both Jack and Simon did their very best to …

The guys in the dealership were super friendly, competent and made every change needed to make it possible for me to get the car to the value that I could afford. …

I have just purchased a new Fiat 500x, and throughout the whole process Jack was super helpful and kept me informed throughout the whole process. I wanted a car that was a bit bigger but also still affordable, and he managed to find the …

Highly recommended !!This was my first car purchased at Johnsons Fiat Swindon, and I am very satisfied with the overall service. Jack Rawlings was very helpful and nothing seemed too much trouble. He explained everything clearly and I am …

Johnsons Swindon has gone above and beyond helping with my car. I bought second hand from them and experienced a couple of problems that they didn’t hesitate to correct. The customer service has been more than outstanding and can’t thank …

Jack Rawlings was amazing with my mother in law when buying her lovely Fiat 500. Incredibly patient and kind – and unlike some dealers we met in other dealerships spoke directly to her rather than through me. Explained everything very well …

Appaling service. Used last year as it was very good. Cant sqme the same for this year after having the car in Friday 6th of Jan all came back fine. Sat morning the engine warning emmisons light came on no coincidence. After trying to get …

Jack Rawlings at Johnsons Fiat Swindon has the patience of a saint. My initial enquiry was met with a speedy response and I received a video of the vehicle I was interested in before I had even finished work the same day. Due to always …

I bought a little Fiat 500X for my daughter as she needed a bigger car to get a child seat and buggy in. Previously she had a Fiat 500 3 door and the hassle of getting my grandson in and out was a pain. …

Really great customer service. Had a problem with our seven year old Alfa Romeo. It involved an update to the radio. They had prepared the update before we arrived and charged us only the actual time to do the work on the car. They then …

As a family we have purchased quite a few cars from Johnson’s over the years and we are extremely impressed with the level of service that we receive which is consistently outstanding from all departments. We have just purchased a new Fiat …

Salesmanship and communication is good and when I had my Fiat, they were very good with looking after me in that regard. So when I had my Fiat, my experience with them was very good. I dealt with Kevin Harvey who sadly no longer works at …

Bought a traded in BMW from Jack at Johnsons Swindon, everything was perfect; immaculate showroom, good communication, excellent cleaning of the vehicle and all the staff were great.

I had a great experience with Johnsons Fiat Swindon! Jack Rawlings was so helpful and made the process of buying a car very easy and stress free. Nothing was too much trouble and the car is just perfect.

I just wanted to say very many thanks to Jack for sorting my new 595 yesterday – I was so impressed with your customer service and the dealership as a whole. …

Purchased a fiat 500 from here a few weeks ago. Jack got in touch with me really quickly after I sent an email asking for more details. I am quite some distance away and so I needed the car to be delivered. It was all sorted with such ease. …

Received amazing service from Jack when buying a my new fiat 500, Jack couldn’t do enough to make the experience really special, no pushy sales techniques and no pressure. Jack really did go above and beyond. The receptionist Gill was also …

Can’t thank Jack enough for making the transition to getting my new car any easier. He went out of his way to ensure I was happy with everything. Emily was also very helpful when it came to collecting my new Fiat 500, she went through everything with me and made sure I was happy! Great service from both of them😊 …

Very poor. 5 weeks to wait for the appointment and told they would only find the fault. We both know the airbag unit has failed so I supplied one from Fiat as they do not carry this part in stock. The part was checked and correctly …

I would definitely recommend Johnsons Fiat to anyone looking to get a new car, especially Jack Rawlings who has helped me massively throughout the whole process of changing my PCP deal. Such a wonderful kind caring and very patient …

Very pleased with the rare 18 plate Fiat 124 Spider semi automatic convertible that I purchased from this dealership. The car was prepped to a very high standard on handover and I commend Jack Rawlings’ customer service in the sales team.

The level of service I received was outstanding, from choosing my new Abarth right through to collecting it. Not once did I feel pressured. The salesman Jack, had the patience of saint and nothing was never to much trouble, his …

Jack from Fiat helped me during lockdown to order my new car, was helpful and listened to my needs in the new car and recommended the perfect model to fit my needs. He helped me get a price in my budget and has always been super friendly. A pleasure to work with.

What a breath of fresh air were Jack Rawlings & Conre Wagner from the Swindon Johnsons dealership – Fiat & Jeep.
Both were very professional and informative, it was a pleasure dealing with …

I had a good experience buying a Fiat here recently. Johnsons were efficient, helpful and communicated well. They also conveniently delivered my car, which is working well and which I love. Thank you. I feel pleased to have used a dealer …

Another great experience at Johnson’s! Previously bought my first Abarth in June 2018 and then came back in for the VIP event and upgraded to a newer Abarth model and so happy with it. It was nice to come back and see Jack and actually have …

Just purchased a nearly new 500C. Lovely car, great, friendly and efficient service from Jack Rawlings and no pressures like at so many car dealerships. Plus the follow-up has been just the right touch! Thank you. 🙂

Having had fairly bad experiences with other Fiat dealers and service centres I was pleased to find the team here to be helpful and efficient. The showroom seemed clean and hygienic with sanitizer stations dotted about. I opted to wait for …

With the demise of the main Fiat Dealer in Bristol, Johnson’s were overly efficient in helping with a fairly significant warranty claim on a Motorhome. From the point of the first telephone call, the parts were ordered, contacted upon …

Thank you to Jack and Johnsons for my purchase of a used Abarth 595. Received good price for PX and Jack kept me updated on progress of order throughout. Car had been valeted thoroughly on handover and even had full tank of fuel. Would recommend if your looking to purchase a new or used Fiat/Abarth.

I had a really good morning with Jack Rawlings taking delivery of my wife’s new Fiat 500X. The whole process was straightforward and enjoyable. Finally before driving away Jack took me through the controls and displays which made the drive home easy. By the way the car is a big hit with my wife

An exceptional service from start to finish. Jack Rawlings was extremely helpful in making my process of buying my new car stress free and easy. I would highly recommend this company!

Purchased a 3 year old Fiat 500 for my daughter last weekend. Great car, well equipped and fantastic first time car. Thanks to Jack for all his help with a straight forward and painless experience.

I found the service to be excellent. Mark who served me in the Fiat section was a credit to the service department
I took my van to them from Bristol as they could deal with me quickly and efficiently and this they did. Would highly recommend

Between them Jack and Emily provided an excellent service. From reviewing the new and secondhand options to our purchase of a car and their provision of detailed handover instructions, they could not have been more helpful – they care. Thank you!

I can’t thank Jack enough for making the transition to my new car any easier. Great customer service & he went out of his way to ensure I was happy with everything. Very pleased with the service I received.

Greats service from Jack and Johnsons on part exchange of 500X for one advertised online. All dealt with very straightforwardly. Minor glitch on pick up but Jack had sorted this out in advance of our arrival with the manager and we were very happy with how that was dealt with.

The service I have just received from Mark Beachey and the Fiat team has been nothing short of amazing. I had a long standing (2 years) issue with my new Motorhome which 3 other dealers had failed to address. Mark and the Fiat techies have …

Needing a quick replacement for a previous 15-year old Panda, visited the Swindon showroom unannounced on a Sunday. Discussions with Alan Cleary sorted out our options and after getting an idea of delivery times we placed an order 3 days …

I love my new Fiat 500 Hybrid. Thank you to Jack for your knowledge, guidance and follow up to ensure that everything went to plan from test drive to collection.

Our dealings with Jack (Rawlings) was a pleasure from start to finish, we knew what we wanted (595 Abarth) and he went about the whole experience professionally with some humour chucked in which as a Sales person myself made us and more …

In January 2019, I purchased a low mileage Fiat 500c from Johnsons Swindon for my wife. Immediately following the purchase, I noticed the rear demister in the car was faulty, only partially clearing the rear screen. …

Excellent service and reassurance throughout the process. Jack Rawlings explained everything in detail and was happy to answer any questions I had. Highly recommend the company.

Not what it used to be.

The prices have gone up and the service has gone down. The answer for everything …

Great service and covid procedure’s in place. It does take away from the personal car buying experience but that’s nobody’s fault. Brilliant time to buy a car as fantastic deals to be had! We dealt with Rob who made it a comfortable and …

What a breath of fresh air in dealing with Jack Rawlings for my new Fiat car purchase. Attention to client service and detail was exceptional.

Brilliant Service from a gentleman called Richard was so helpful and made my experience stress free it was so smooth buying a new car would highly recommend the fiat team in swindon especially him! So thank you for making my experience great! 🙂

Had an amazing experience with Jack who helped me pick out my first car! Highly recommend!
Thankyou again 🙂

I got a great deal on a Fiat 500 from Jack. He was a great help and made sure that the entire experience was easy as possible. Would definitely recommend this dealership and Jack!!

Great service by all the staff, very friendly. Currently undergoing a refit.

great experience. Steve was great and very helpful throughout my experience. The receptionist (Gillian) made it even better with a warm welcome and offer of lovely coffee.

Jack was very proactive and any problems which came up he resolved quickly. Thank you Jack for your help and assistance…..its rare to find a Salesman who can truly deliver.

Excellent service from Jack.
Great communication, helpful and I always felt welcomed. Thank you for sorting out my new car!

I thank you because you also answered me on my e-mail .. but still today I don’t understand something because it was a mistake by the collaborators,of u if something happened to me you assessed my life first 50 paund and then 70. I didn’t …

We met with Jason who showed us around and showed off the dealership’s Forza 4 simulator!

Excellent service from Jack, who went out of his way to find out the answers to any queries we had regarding our Qubo. The whole buying process was very straightforward. Thank you.

I was so impressed with my buying experience. I would like to thankJohnsons and particularly Jack Rawlings. I drove 60 miles to buy my car and it was worth the journey.

Michael Crisp
Purchased a new fiat 500 Lounge last weekend
Jack was the salesman nothing was to much trouble …

Steve was great, very helpful, honest and relaxed, enjoyable purchasing process, I recommend visiting.

Went to have my car serviced today. Absolutely delighted with their customer service. Friendly and efficient, would recommend to anyone.

Called 3 times to try and get my fiat serviced. Past around there johnsons internal phone network until the line went dead. Gave up and went to another Fiat garage.

Great sales process but servicing is not customer friendly. Have waited the best part of 3 hours. No offer of a courtesy car. Not impressed.

Had a great experience with Fiat. Kept me regularly updated and I cannot fault the customer service!! Thanks guys 🙂

We had our Jeep recalled for two items being at fault, appointment made and were told 2.5hrs max, arrived when asked 9.30am told back at end of day, 4 month old baby on board could not leave without food for that long, no help at all from …

Excellent service from Paul Trinder. Smooth process from picking out the car to collection. Would recommend this garage to anyone!

Fantastic buying experience from initial contact to collection. Very professional, open and courteous staff. Highly recommended.

Tried to rip me off by telling me the circuit in my car key had to be replaced after a “test”… Would’ve cost me £280. Was just a battery problem.

Called and was sent round in circles by a call centre then I used another dealer in the end .then just to top it off my service provider informed me by text that a called a premium number by calling them and was charged over three pounds just to call them absolute joke

Took my wife’s car to th white fiat today because change oil light came on when I’d had the car serviced by them 6000 miles ago
The service menu in the car said that it hadn’t been serviced for 14500 miles so …

Excellent sales experience, with a particular mention to Asif and Alan. Spot on post-sale assistance. Can’t be more satisfied, thank you

Brilliant service from Jack he was really great and helpful love my car highly recommend

Excellent customer service, I bought and always service my car there. I’m always greeted with a smile and I’m always treated as a priority.

Very professional, courteous and excellent follow up service from Jack. Would highly recommend.

Could not fault the service I received at all especially thank you to Emily Fraser for being amazing will definitely be back!!

Love my annual visits to this garage. Staff are amazing and helpful. Highly recommend.

Really good customer service. Very helpful and accommodating to help complete the deal.

Thank you for helping me with my query! Great service.

Fantastic customer service from both Emily and Louise today. Thanks