Average reviews from all platforms
Average reviews from all platforms
Your Business? Manage your review for FREE
Manage your ReviewDon’t Forget to Share your Valuable Feedback
Write a ReviewI try to support smaller businesses by purchasing items through them and not Amazon, but the service has been awful. The item has not arrived and FNX do not respond to multiple emails asking if the item has even been shipped. EDIT – Received a full refund
Today I purchased a vanity sink from FNX Bathrooms. I give 5 stars for the service I received. The show room was very clean and smelt amazing. The young man who served me was most helpful and did not try to sell me higher priced items. I …
So very helpful as I didn’t know exactly what I needed, finally picked a vanity unit and sink. Two weeks later realised it was too big, had to return it as I bought a pedestal elsewhere as the plumber was here. Called for a refund, couldn’t …
Unfortunately what started off as a positive experience with FNX Bathrooms has got progressively worse, leaving me with no choice but to leave a negative review in the hopes that my issues will be resolved. We placed our order with them on …
If I could give a minus number as a review I would.
Really poor service, products ordered online came damaged. Agreed to get refund but nobody appears to collect even though we wasted two days for someone to …
We have bought bathrooms from FNX before and they gave an excellent service back in 2017. Recently bought parts for downstairs toilet and James was brilliant. He made sure I had everything I needed and resolved any issues I had. When the …
I made an online purchase. No email confirmation.
FNX debited my account. I have not received my order.
No response to countless emails sent asking where’s my stuff. …
Bought off eBay and had a hitch with delivery (damaged in transit) but FNX were super helpful to sort for me. Friendly and professional company – would buy from again and highly recommended. Thanks x
Found this shop over Facebook. Spoke to James this bank holiday Monday. Asked if they were open and if we could have a look in their showroom. Even though they were just having new signs fitted that day he said it was fine to come by. We …
Good service but shame about quality of some of the products. Sink unit and bath panel split and swelled when moisture got in. I couldn’t of look after them anymore than I did. Have very good exstractor in bathroom, always open window wide. This is after 6 months, will now have to replace them. Not happy.
Bought my whole bathroom suite from FNX, great price, great service and had the very knowledgeable Ash assist me with working out exactly what was required. Will be using again and would recommend to all! 5* service
Terribly poor customer service. Took 3 attempts at delivery then they only sent half the order out saying the remainder would be with me the following day ( which it wasn’t) o had to rebook my plumber at an extra cost of £50 to return to …
3 phone calls and 2 unanswered emails later, still waiting for a refund for a faulty product, weeks after returning the item. Recent phone calls now not being answered very frustrating! Poor service indeed.
Great products with a fantastic customer AND after sales service. Super keen prices. I’ve used them for years now for my personal properties and my investments properties. I wouldn’t go anywhere else now.
Was recommended and went along today.1st class customer service (Ashley) who went over every aspect of the new bathroom with patience.
Coupled with a wide selection & excellent prices we have now found our bathroom.
Highly recommended
Fantastic products. We purchased a toilet, basin and tap for our downstairs WC last year. No problems whatsoever and still looks good as new.
Friendly helpful and great prices. This family business is great from myself and my wife walked in to when we left they could not do enough to accommodate us thank you much.
A really great bunch of guys – Ash is particularly very helpful. Great quality products at a fraction of the cost than most other overpriced places.
They can’t even tell you whether royal mail post will deliver it via the post or royal mail parcel service will deliver it. the delivery window is about 3 days! Utterly, utterly ridiculous!!!!!!!!
Family business always happy to help and advise. They go the extra mile, excellent customer service.
An excellent range of products – efficient after sales service. Highly recommended.
Top quality customer service – I CANNOT fault them – especially Danielle!
Excellent service and much cheaper than elsewhere. Friendly, helpful staff. Would highly recommend.
Great company! Really helpful and great prices. Can’t recommend enough
Great prices and really helpful staff. Would definitely recommend!
Cheapest price I could find online and came 2 days earlier than expected. Will be using again – thank you.
Amazing service great choice and price
Excellent service