GnERGY reviews

Having been a loyal customer to one of the big utility companies for many years, I can only sum up the service that I receive from GnERGY as simply the best! I made the right choice to switch my service provider to GnERGY and it was simple …

Awful start up Energy company, Terrible online tools to help you manage your account, it all seems to done via email and post, very old school. Their billing and traiffs hard to understand, Their Offices and phone numbers are never open and …

The company that we should really trust. I got £50 energy credit after three months of direct debit and really helpful customer services that saved my money and have been giving peace of mind. Very worthy.

If you do your part, there will be no issues. A lot of the times, people who review badly just don’t have much knowledge in the given area and they jump into conclusions about this and that. Honest Review: Plain and simple! You gotta …

BEWARE this company owes OFGEM £670,000+ and on it’s final warning, it is about to go bust. If you are in credit you need to ask them to reimburse your credit, cancel your direct debit and only pay month to month based on actual readings …

The worst service ever. They reel you in on the first couple of months with sensible bills and then its downhill from there. No transparency, no plausible explanation for differences your monthly bill. I left them and suddenly had a final bill of £700. They are bloodthirsty, avoid avoid avoid!!!

Saved me £££.. and easy to hold of a reliable customer service member.
I have absolutely nothing negative to say. …

AVOID AVOID AVOID …Lying unhelpful staff. Switched from Gnergy to a new supplier, waited 2 months for a final statement then had an email saying I did not need to do anything, as a direct debit would be collected for the balance on a …

Basic energy supplier. Yes, it’s cheap for a reason as someone else pointed out, but I see that as a positive. Sometimes ‘old school’ is perfectly acceptable. I e-mail a meter reading every month and all is going well. Cheaper than any other supplier I could find and profits go to a good cause.

If I could give zero stars I would. I have been trying to switch energy supplier and they have been nothing but a problem and their staff are unhelpful and liars. I am totally pissed off and would not recommend them to my worst enemy! …

The customer service has been great with a prompt response. They are ready to help with any queries and deals with them professionally. I highly recommend gnergy for dual fuel.

Ever since its inception I have subscribed to GnERGY. I have never seen an increase on energy (gas and electricity) bills over the last 7 years or so and they have been faultless. I would unreservedly recommend to anyone.

Been using GnErgy for some years, can honestly say have never had any issues with pricing, billing ,service communication.
Highly recommend

AVOID AT ALL COSTS. Bullies and liars trying to extort you for all of your money. Will keep calling you claiming that you owe them money over and over again, will not close direct debits on their end and will intentially be difficult to …

Switched to Gnergy from British Gas and saved £400 a year. Friendly customer service. Highly recommended

I shop round many company and I found this company is cheapest one saved £150 a year. Customer service is very good and helpful.

Terrible website. Been chased to provide readings but no way to provide them. Thought it would be good as set up by Gurkers and I wanted to support them but really not worth the hassle

I was happy with them for a while, but when I went to switch they made it very difficult for me, obstructing my new supplier and muddling things up for me – not happy

Worst energy provider on the planet. You need to pay after their mood not after your usage/meter readings. Complete disaster from every point of view.

Really great and helpful customer service. Explained everything thst was confusing to me calmly and professionally.
I highly recommend them

Have absolutely no problems with this company. Easy, smoke and no fril. Good customer service. Like it should be.

Very great customer services, you don’t have to stay on the phone on hold at all you get the customer services team straight away.

This company more than halved my energy bill when I was with First Utility. Great service!

Wonderful online customer service, very reliable and quick response.

Good service and saved me lot of money compared to the other provider

Efficient, polite, keen prices and very easy to deal with.

Keen prices and good customer service

ofgen have shut them down