Health Assured reviews

I qualified for six sessions with Health Assured through the company I work for. My husband and I had used the service in the past and again received a very positive experience. We were both looking for somewhere neutral to talk through …

Honestly couldn’t have helped me any more than they did. I severely needed help talking through my issues and to see where and why I felt the way I did about things. …

I feel more able to cope and manage my grief thanks to speaking with a counsellor through Health Assured. In just 6 sessions with Morgan, I am mentally stronger and more positive about the future. …

I have been so impressed with the quality service received. I had such an amazing therapist who was so supportive and caring throughout. This service has put me in a much better place to continue with self help. Additionally, you can call …

Had an excellent experience using Health assured. Councillor made me feel relaxed and listened to me during our talks. She was very reassuring and gave me helpful advice. I was rather nervous at the beginning, but found talking to someone really helped.

Such a amazing lady I’ve spoke to. Very patient and warm spoken made me feel at ease every step of the way. Helped me get alot of normality back into my life which I has lost over the months. Would never have got to where I am with this amazing company and will truly be forever grateful

I felt supported with Health Assured from very first day, when I couldn’t have the urgent help from others, they just help me from the very first time I called them. My therapist Alison is very kind and compassionate professional and has …

I cannot praise the support, care and kindness I received during my six counselling sessions enough. Whilst I had requested face to face counselling, I was offered telephone counselling which I almost declined.I am so pleased that I didn’t. …

Valuable help and unbiased and insightful advice and tools for me to use. This counsellor was very understanding and helped me see the positive ways for me to look at what was troubling me more than I could see and gather myself. It helps …

I had 6 weeks counselling through my employer and I cannot recommend my counsellor Graham Mason highly enough. He has been kind, non judgemental, insightful and empathetic. I have never had such a breakthrough with therapy and my anxiety levels are so much better. Brilliant service. Thank you

My counselling sessions were fabulous. The information and guidance Sue gave me really helped me to move forward and take on the information. I cannot Thank her enough for her help and support.
Highly recommend!

Had great experience using a counsellor through Health Assured.

Felt supported and respected from day 1 with the triage conversation and in each …

I found the service to be very helpful. The counselling made me reflect on my perspective on work and outside of work and start to put myself first. My counsellor was lovely – very supportive, asked some really thought provoking questions and overall helped me a great deal. I would definitely recommend.

After being referred to Health Assured by my work place, I felt at ease from my first clinical assessment to then my 6 sessions. My counsellor David was absolutely fantastic throughout, made me feel comfortable and at ease, thank you so …

I was at a very low point when I reached out in using this service. I cannot stress just how fantastic my counsellor was. In six sessions she completely turned my outlook on life around and gave me so much hope for the future. Thank you just isn’t enough.

I cannot stress enough how much this service has changed my life, albeit in baby steps. …

I found them very helpful. The counseling I received after being in an abusive relationship was excellent. Lisa was amazing throughout. Insightful and positive, kind and sympathetic.

Quick and easy process. I needed some therapy sessions and I was assigned a therapist within around 2 days and started the sessions 5 days later. Very professional staff and they made everything easily accessible.

Having suffered an unexpected bereavement whilst going through the possibility of also losing my job, I became increasingly depressed and grief stricken. I ended up having over two months off work because I physically and mentally couldn’t …

Excellent service the therapist
I spoke to was friendly and understanding. It felt easy to talk to her about what I was going through. She offered lots of online resources and support …

The level of care and help I received was phenomenal. The counselling I received was to such a standard I feel I will now be able to eventually navigate my anxiety to a level which does not hinder my daily life. Highly recommend this service to everyone.

Health Assured were so quick to respond to my request for help. They put me in touch with a counsellor and after 8 sessions, I am in such a better place. An absolutely invaluable service. Thank you

i accessed he counselling service through work. Jo, the councilor i was matched with was fantastic. Supportive, and empathetic and give me small tasks to work and reflect on over the 8 weeks we worked together.

A very worthwhile experience, my counsellor Heidi was fabulous, I can not really explain how these sessions have helped me but at the end of it all I have come away stronger and now able to deal with the things that were causing me issues, …

I was put in touch with a counsellor,Jill. She has really helped me develop myself to think of how to stay calm in adverse circumstances. My life was spiralling with a marriage breakup and work issues. She helped me look at myself more …

It was a pleasure speaking with Cathy And I wish her all the best. She helped me in all aspects of my life. I will be forever grateful. Highly recommended

I found Health Assured very easy to deal with, friendly and understanding. Signposted me to appropriate service to meet my needs, six sessions over 3 months, extremely useful. Thank you.

My therapist Karen Power gave me the best of everything I needed to start again. At the beginning I was scared, lost and exhausted and didn’t even trust that I could continue. But today I have every strength I need to continue, she was the …

My sessions with Kirsty were supportive and so helpful. I was not judged, just spoke about my issues and received guidance and comfort from Kirsty which has begun the road to rebuilding my self-esteem. Would highly recommend

I had six amazing sessions in my native tongue with Peter, who helped me regain self-confidence and allowed me to enjoy a therapeutic relationship from the beginning until the end of our six sessions. I have never expected such a positive …

Very positive experience. The Power to Recover programme helped me to get back on my feet after struggling with unresolved trauma and my coach could not have been more supportive. I’m still a work in progress but this has given me the foundations to start my recovery.

Really helped me to process and use coping mechanisms to help me through a difficult period where I felt overwhelmed and will use in the future. Will promote this service to work colleagues as a positive experience for me and feeling so much better after 8 sessions.

Really helpful, professional, reliable, structured, knowledgeable, resourceful service. An initial, thorough, assessment followed by 6 weekly sessions of 1.1 counselling support. Both the initial assessor and the counsellor conducted the …

I was so impressed with the quick turnaround, I don’t want to get too specific with my treatment as it’s quite personal but I felt so supported with every single step. I feel ready to continue with the learnings that we discovered!

Cannot recommend enough,10/10. Lavinia was the best counsellor I could have asked for and helped coach me out of one of the toughest periods to date. …

This service is amazing, it’s helped me out from very dark times and they give anyone who need the help to get the support and treatment. Siobahn was my Councillor and she was amazing! This works better when you can relate to the person assigned to you and vice versa. On a personal note, thankyou Siobahn….. you are an angel!

Had a few issues initially getting an evaluation due to working schedule and the demand, however the staff and support that I have received have been excellent. I can’t rate them highly enough. They have given me some great tips when …

When I first realised I needed help, I didn’t know how to explain what was going on. I knew what I wanted to say but has so much finding the right words. Then I was put in touch with Patricia, she changed my life. …

Excellent service, my counsellor was brilliant and really helped with the issues that were having a massive impact on my day to day life.
I have no issues recommending this service to anyone.

Yunus was easy to talk to, listened deeply and was both reassuring and encouraging. It is clear that he is very passionate about the work he does and most of all, cares. 10/10 coach, mentor and friend.

I only had 6 sessions but I progressed more than any other intervention or therapy sessions I have had before. I am ever so grateful for the support and the mind tools I have now been equipped with moving forward with life and when I do …

I cannot recommend enough my therapist, Abolanle Aloluwaloba, she has done wonders for me. She has helped me through dark moments, anxiety, panic attacks, traumas and sleepless nights. She is attentive, caring, knowledgeable, provides …

Health Assured and in particular my personal therapist, Brenda (Bren), have been nothing short of outstanding, the care, compassion and voice of reason have been reassuring, if it wasn’t for Bren being a solid professional, I would be …

I am very impressed with the professionalism of this service. It was easy to access and I was very quickly directed to a professional that was able to meet my needs. It’s totally private and I feel must easier for contacting them. The staff are friendly and helpful.

Amazing service that has supported and assisted me when I needed it. Sophie was incredible and helped me greatly. Thank you so much x

Really appreciate the journey to seek positive help for myself
Within 2 weeks i was allocated to Amy who has really given some good strategies to deal with a difficult work place . …

Thanks Becki for your help and support
I have suffered with ulcerative colitis for over 20 years and have struggled in silence with unwittingly impacted my mental health to a point where I crashed. …

Very simple to use, pleasant staff who helped set up counselling sessions very quickly with no fuss. Counselling went very well. Many thanks

Fantastic service and progam, which has been immensely helpful to me in a time of dealing with a traumatic experience, I couldn’t recommend them enough. Val was amazing and great to speak to him over the course of the program. I have nothing but positive thoughts about the experience.

Having someone that was impartial to talk things through with has been a great help with sorting things that were whizzing round in my mind. Felt positive after the 6 sessions

very unhappy. Had to wait far too long for call from them . Didn’t sign any client agreement . When I asked for my paperwork under a subject access request the print was written too small to read, Infornation was incorrect and my anxiety …

I received support through counselling at a time when I was struggling with both physical and mental health due to being signed off sick. I would highly recommend the service, which was easy to access and very quickly implemented.

Karen was so calm and easy to talk to and really helped me with the issues I was facing. I’m very grateful for her support

Everyone needs counselling or simalar support from time to time. Using Health Assured was easy, and not embarassing.
Organisig support was seamless and getting what I needed without drama was great.

Due to several stresses in my life I needed a little help to untangle my thoughts and my allocated councillor certainly helped to untangle a few. I would love to give a 5star rating however I feel 6 sessions just isn’t enough time.

I received a good polite service from Health Assured, all appointments were punctual. Helped me work thru my emotions well. i highly recommend.

Helped me so much, Mel was amazing. Always helping with methods and a great listening. Would 100% recommend

Extremely helpful at a very hard time. Ursula, my therapist, was extremely lovely and talked me through a lot of very hard things in an extremely professional manner. Would definitely recommend.

Fantastic service my councillor Roni Digir is first class. Would recommend this service to anyone who needs help and guidance

Really quick to organise and the counselling was so helpful and conducted in a very comforting manner. Really recommend the service.

I was impressed with the service that I received. I was allocated a counselor quickly who helped me to navigate a very difficult time. I would whole heartedly recommend this service.

Victoria is an amazing therapist who really helped me. She was so understanding and non judgemental I would highly recommend this service!

Health assured has helped me with most of my mental health issues, found them really helpful being able to talk to someone about them who understands. Thank you again.

Health assured provided me with a really wonderful counsellor during a difficult period. The service was brilliant, and I can’t recommend it enough.

Thank you Lorna, your kindness patience and understanding of my grief has helped me enormously. You have given me the strength to move forward with my life, one step at a time. I will be forever grateful to you.

Counselling support was fantastic. All staff were so helpful, prompt and thoughtful. so impressed and so supportive.

Health assured is a great way to find help and support when you think and know your not right in yourself this app helps you and the best part is that you can listen to all the videos in your own time and go back to it and fill in information if you want to I highly recommend thank you health assured

I felt really supported by the person I worked with. I felt he offered some thoughtful insight into what I was dealing with, and it has helped. Thank you

I 100% highly recommend the service these give, they have helped me out no end within my counselling sessions! Keep up the good work!

Very professional and helpful. Excellent personal touch and focus on the wellbeing of the individual. Strongly recommend it

A great service and wonderful caring staff. I have used health assured many times over the last few years. I would highly recommend.

I got counselling as my workplace are using HealthAssured as their mental health company. From the start I had a lovely advisor answering the phone at 6:15 in the morning. Was soft spoken, engaging and helpful. Then I got my councillor …

All I can say is amazing, thank you for all your help in getting me back to work. Laura you were patient with me and really listened to me, you have given me the confidence to go back to work. I can’t thank you enough.

The session was really helpful and I’m able to think less on things that are bothering me and focus on taking care of myself and my children.

Great service provided by Maria Goodin. Many thanks for the phone calls and the advice given to me. Praise to her as well for going the extra mile and asking her superior to check on me not once but twice. I am fortunate to be helped by …

I had a really positive experience using the therapy service for grief therapy. I found it helped enormously and enabled me to feel in control of my life again.

Really helpful in obtaining the Legal advice I required. Professional and friendly. Quick response to my enquiries.I also had 6 sessions with a counsellor who was wonderful and can’t thank enough for getting me through a difficult patch in my life. Arranged through Staff Assistance programme at work. Thankyou

I have received counselling sessions to assist me on my road to recovery from depression and grief. Making contact with HA was the best decision I have made and feel so much more optimistic, understood and hopeful. Clare was my weekly …

Was in need of talking to someone about things and found that staff were very understanding and was able to help me move forward. Many thanks for a great service.

Cannnot recommended this service enough. I’ve had different counsellors previously that I did not find helpful at all, so I was worried about trying it again. …