Homeserve reviews

Left screws all over the drive now cost me a new car tyre. Used the kracher to drain to drain radiator left the back of and water was spraying everywhere in my hallway for a good 5 mins didn’t he even noticei had to tell him all my kids …

Do not use this company to install boilers. We got them to do it for my elderly dad. The did not complete all the work. However the problems arose after the work was done. They refuse to provide an itemised bill but keep coming to you …

Would rate lower if I could….
Booked on Monday for a boiler repair, they came checked the boiler and ordered a fan and I been told they will come on Friday …

Chris Tolley was lovely, he took great care to resolve the problem in a friendly professional manner

Excellent electrical repairs completed and no fuss claim.

Awful. Homeserve engineer stated my boiler had a leaking heat exchanger. Manufacturers engineer and a local gas engineer both stated nothing wrong with my boiler. …

The service received from this Company is abysmal.
We have been without Heating or hot water for 14 days. We have had 3 engineer visits and 1 no show visit. Each engineer has blamed the previous for wrongly …

Dodgy lot. Nice guys mostly who come out and help but they tinker and tinker leaving you with a dodgy boiler. Essentially it’s just the usual insurance scam. They don’t want to spend any money on your boiler. I hear that BERs end up costing …

Leaky Tap Plumber booked on Friday earliest appointment Tuesday still have a leaky tap and still no plumber just excuses tried to fob me of for another day instead gave them until 10pm Tuesday still another excuse why they needed to …

Not worth the money, you would be better off using a private plumber or doing it yourself. My parents had been on a monthly direct debit for this company. They sent four so called plumbers to fix the problem each one claimed it was a …

For the people that have worked at space kitchens know that this place is becoming the same. Before leaving after working my notice I pointed out a couple things that could better the place. Now that I have not been there for about 5months …

Dave in Stockport area did a great job in identifying and fixing a leak in our bathroom. Practiced social distancing guidelines, arrived promptly, polite and cleaned up throughly. Would recommend

Very pleased with insurance fast response to faults

Broken Boiler?
We’ll Take Care Of It
True logo nearly had a Broken Body this morning.Nearly got wiped out by one of these drivers.Maybe they should go on a course for road awareness.😠😠😠 …

Neelan at head office was exceptionally helpful, fast and efficient. Please pass my thanks to management.

They stated that they will turn up between 12 and 6 What a joke no one came my boiler has water running out of it .They have failed completely not even a call to say they can’t come

Absolutely fantastic company. Used a number of times. Brilliant service. Would definitely recommend. Had badly blocked toilet which they sorted. Great service.

Excellent place to work! Can’t fault it – the most supportive and friendly CEO’s, management teams and agents I’ve ever come across! 🙂

I’ll recommend it for all of you 😉
Pace of your mind…
When your home… …

Great service

Always a excellent service and definitely recommend them 👍 …

Boiler wasnt working came with part 1st visit fix.

Staff there are great, been there a few times, staff are always happy

Do not use this COMPANY THEY CAME TO FIX A LEAK AND CAUSED 2 METRE FLOODING TO 4 HOUSES IN A ROW

Was £50 or £60 when I joined now a massive £100 plus

Best place to work and for your insurance

Prompt response and service

amazing staff and customer service

Clean & tidy good

Nice place, very slow

Good place to work

Beautiful company

Absolute joke. I got „tricked“ into signing them for a reduced price for a year, so I did it. But when I signed they clearly told me it’ll run out after that year and I’ll get a letter to continue the contract, which is/was not the case. …

Terrible service!! Plombier made leak worse and Homeserve refused to repair his error! I called for weeks asking to send someone out to repair and Homeserve never responded even after promising to send someone! …

Excellent communication and emergency services. Highly recommend the Homeserve assurances for homeowners in France.

online HS

Recommend

Prompt, polite service.

parfait

TOP

We do not want you to be a customer of this company in any way. We have been customers for years and for the first time we are calling a plumber for an emergency. They weren’t even able to detect a big leak. The customer service on the phon …

Top professionals. Call day 1 Intervention of the plumber day 2. For 3.99 € to guarantee me against leaks, clogged pipes etc I can only recommend. Formidable efficiency and for an insurance it is rather rare. Subscribe without hesitation.

If I could put 0 stars I would have. I was sold insurance in October, stipulating that I could cancel whenever I wanted without commitment. Today I want to cancel when I call I am told that I am engaged for 1 year and that even if I cance …

Good morning,

Unable to reach you! I’ve been trying for several days, no one answers! I …

Incompetent customer service at time of termination. I call in the months of September and October, telling me that the state of the place of exit of the apartment is necessary to terminate the contract which ended in August. None warne …

A service to which I have subscribed for many years – a service that was once again attentive to my needs – rapid intervention by a local technician who is both very competent and very friendly. Perfect response – problem solved professionally. I recommend

Big scam, avoid!!!!!!
Last year we were pushed to subscribe to them for a basic contract rental + household appliances with a superb offer… only in the second year, they renew the contract …

I was advised to subscribe when we bought our house in 2014.
Since then we have been victims of 3 very important leaks. One every 3 years. And always on hidden pi …

Perfect, the intervention took place the same day, the technician was very nice. He fixed the leak quickly, cleaned everything up and explained everything. Thank you very much, I …

Pay every month, request a single intervention, you will see for yourself…
Two plumbers came to my home to make two quotes… Problem with the flush, not foun …

For more than 2 years under contract, a first leak not taken care of because on a flexible under sink, which they do not take care of (not a major repair but on a Sunday so no possibility of buying the necessary equipment, it is also fo …

To flee ! Advised by VEOLIA during my water subscription I find myself after 1 year not being able to stop it because tacit renewal and price doubled! Lady on the phone quite aggressive. In short, I wouldn’t let this pseudo insurance d …