Ilkeston Community Hospital reviews

Over the years I have had mostly good experiences here.

Great staff, helpful assistant people, they have a good range of equipment and …

Went for my first surgery after a broken ankle and have been looked after like a queen. Everyone was so nice. I was scared but they said all the right things to reassure me. Much better and quicker service than a big hospital where you feel …

My husband recently spent two weeks as a rehab patient on Heanor Ward.
Every member of staff were wonderful,his care was fabulous and he was treated with respect and humour, the food was good and plentiful, much needed in his case. …

They now don’t do walk in blood tests they refuse even though they are on dudy and no one is waiting even if you can get an appointment (usually 3 days wait and specific time) you turn up and there’s no one else there but you. It probably makes sure they get 100% on the stats. They must sit around a lot.

I can’t praise this hospital highly enough. Xray appointment this morning and met with kindness and caring from the moment I entered the hospital. Thank you all so very much
Julia

Outstanding small local hospital which is a credit to the NHS, easy to get to in car or on bus. Large carpark for visitors thats just been extended. Good A and E department and no long waits to be seen. The premises are clean and tidy and staff are brilliant

Took my mum for a blood test today parking brilliant loads of space no charge everybody so nice in and out in 10mins stress free visit

I can’t praise the podiatry team, the ward staff and theatre team enough following my recent surgery at this hospital. As a white coat syndrome sufferer all the staff put me at ease, taking time to discuss and helping me to understand the …

My 1st visit to see the physiotherapist. The whole experience was brilliant from the receptionist to the therapist. Thanks for you kindness and help

What a fantastic service from reception to treating triage nurse , I was treated with knowledge and professionalism from all the staff involved . I was reassured that my health problem wasn’t serious after having routine health check . I …

Brilliant care and service from Urgent care centre. My 80 year old mum was in urgent need of an X-ray to rule out a fracture, after a nasty fall . A lovely nurse called Carole looked after my Mum and me ( worried daughter ) carefully …

Very polite professional staff. Everything explained perfectly. I had a wrist injury which may require more long term support with physio, which was arranged for me. One thing that I don’t think is made clear now is the fact that at present …

I can not thank the nurses and the paramedic enough. ( i think his name was Craig ) but to be honest i was still a bit out of it. Who saw me today. I had an allergic reaction and passed out in the foyer. Thank you so much and also to the …

I had knee surgery yesterday and was a Day Case Unit patient for procedure. All the doctors and nurses and other staff were amazing. If I could describe a hospital visit and operation as being a lovely experience then this was. Staff were …

Fantastic nurses and a speedy service, this is a well trained team, thank you and have a great New Year.

Could not fault the service today at Ilkeston Hospital.
Quick and efficient and a big thank you to Nurse Joe. Kind , friendly and very competent.
Top marks all round.

I am a Pole who had surgery on Wednesday. Despite the language barrier, the staff of the hospital were very kind to me. Thank you very much for professional care.

I was seen by the Triage nurse within 30 mins of arriving and she assessed my shoulder with great care and was hugely knowledgeable.,
Thankfully it wasn’t broken but still in a bad way, so she gave me a range of …

Craig paramedic was absolutely amazing! So kind, reassuring and supportive.

Masked gimps making people wear paper masks that wouldn’t stop dust nevermind a virus, continuing the scamdemic with worldwide death rate of 0.08% and UK death rate of 0.3%

Been trying to get a appointment here to get my dressings changed after a operation that need doing daily. Cant go to the gp on the weekend. Rang 111 at 8am. Never got a phone call back by 5 30pm. Rang 111 again. Wont make me a appointment for tomorrow or today. I hope you accept liability if it gets infected.

Little one had a accident and wasn’t sure if it required a trip to A&E so went in to ask, the nurse agreed to quickly see my son. She cleaned the cut and put some glue on it, super helpful staff and saved us putting more unnecessary pressure on A&E.

Had to go to the Diagnostic and Treatment Centre for a procedure. I was there about five hours in total. The nurses and staff were fantastic, very friendly, and although busy had time to chat, make you laugh and feel at ease. Well done ladies, keep it up

I visited with an injury to my hand, the receptionists, nurses and radiographers were all very friendly, kind and helpful. Even the drinks machine managed a decent coffee

I have attended Ilkeston Community Hospital for a few appointments recently and today attended for a procedure under a local anaesthetic.
I honestly cannot praise the staff there enough…kind, attentive, professional …

Been here quite a few times with various non urgent issues and I am always impressed! No-one appears to be waiting for a very long time, staff are really helpful and friendly and take time to ensure they cover everything! It doesn’t feel …

Brilliant fantastic amazing staff and surgeons. Had a wrist operation and it well so well with great care of all. Thank you 😊 …

Had to visit the community hospital today as I was referred here after calling 111. I was waiting no longer than 5 minutes in the waiting room to be seen and the service was second to none. Staff were very personable and caring and they did …

I attended ilkeston minor injuries this morning as advised by my local pharmacist, I found the receptionist very abrupt with NO eye contact at all, as a retired nurse with 45yrs experience I do believe eye contact to be one of our free …

Visited here today and the max waiting time on the board was in relation to the whole month of march 58 minutes. It was 1hr 40 before first being seen and the nurse was not fully taking into account the issues I had. Just wanted to …

Staff are always pleasant. The waiting area in A&E is always clean and tidy as is the rest of the hospital. There are always plenty of car park spaces. Be warned though it’s not a proper A&E, it’s only minor injuries, so if you walk in with half your arm hanging off your out of luck.

Couldn’t be more impressed
I attended the Minor Injuries Unit last Thursday in considerable pain after failing to get timely help through my GP or Derby Urgent Care Centre. …

Ive just come back from seeing Fiona at the physiotherapy department. I was very depressed with many long term painful disabilities, but Fiona listened carefully to all of it and was SO encouraging I feel we will be working together to …

Professional service in a challenging environment. The staff are great, parking is OK, I manage to find a space when I visit.

I attended the Day case unit for orthopaedic surgery on 21st july .The nursing care and surgical team were caring and professional in all aspects. A special thank you to nurse kaleena who ensured I was cared for throughout my whole time in …

Next to no waiting time but I know why. Everything I said the nurse had an abrupt clever answer for. Why are you at this hospital not queen’s? Why havent you taken tablets? You shouldn’t be playing football it’s too soon, your knee isn’t …

The ENT consultant and nurse that were on duty on Thursday 15th December at 14:50pm need to be retrained on empathy, respect and kindness, laughing at a worried patient when asked a question is disgusting, not only did you make me feel …

Had hammer toe surgery here on 16th April & my follow up appointments at Scarsedale Chesterfield. All the staff were excellent & the care i received was second to none. After having a bad experience at another hospital a number of years ago …

Attended 10/12/18 with my 14 year old son after a knee injury. We were treated by ‘Danny’ he was kind, caring, thorough and to top it all made us laugh! Thank you so much for your time and care, absolute credit to the hospital and NHS.

I would give 5 stars for the fact i was seen within 5 mins of sitting down. but the nurse practitioner i saw last night at the walk in department had an awful attitude, He seemed absolutely fed up and uninterested in his job, he attempted …

I attended the ophthalmology dept on 11/2/2019, everyone I came in contact with were professional and friendly, couldn’t have been better. I would like to praise the staff in the restaurant, the food and service were both very good. All in all a very good hospital that is a credit to the local community

In general my experiences in the hospital were positive considering the personal nature of the tests that I had to undergo. …

I had ankle surgery on 17 July 2019 in the Orthopaedic clinic.The whole staff were very pleasant and the nurses who looked after me before and after my operation couldn’t have donemore to make it a pleasant stay. Thank you all.

Very few people in there. I had an appointment for a blood test and as it was my first time there I didn’t know where to go. The sign for blood tests was partially covered by a covid poster and I had to ask where to go. The blood testing …

Just want to say a big massive Thankyou to everyone who I seen at Ilkeston hospital on the 2nd of June when I came in for my hernia operation, couldn’t have asked for better staff and I really appreciate everything you do …

Absolutely horrendous, rude & dangerous service.

I went here after being made an appointment by 111 at 18.00 on a Friday. The …

My mum had her bloods taken today which is never a pleasant experience but today she saw a lady called pat who was very reassuring and got them straight away thanks so much this I written on behalf of my mum Fay thanks big hugs xx

I Never go there again because they would not do my blood test even I booked online and treat me

Great staff actually seen alot quicker than my GP

Great local hospital. I have had x-rays, an MRI and a hernia operation here. Staff are caring, friendly and professional. Easy to get to by car or bus.

Been to physiotherapy and occupational therapy staff so kind and helpful nothing is too much trouble appointments on time no waiting more than 5 mins.Excellent hospital a credit to the NHS.

Visited the diagnostic and treatment centre today couldn’t praise all the staff enough.
Very friendly,caring and professional …

So much for big is better. This is a very good example of the NHS from my early years. Good treatment friendly staff and not long waiting times. Great place.

Excellent help and advice,with my injured ankle, can’t thank the staff enough!
Very grateful for their assistance.

An excellent hospital, free parking, the staff are brilliant, efficient but friendly, attention to cleanliness is at the top of the list both on the wards and in theater, the hospital is a distance from my home but travelling to the hospital was well worth it.

went to A & E with badly cut fingers. was treated by male nurse and young lady student nurse. the whole treatment was excellent. Thank you.

Free parking but can be busy. Nice new-ish local hospital with great staff.
I was there for minutes only for my X-ray..

I would like to thank the minor injuries department at Ilkeston for the good service I have received from the reception staff to the nursing staff. You do a great job thankyou xx

I have always recieved such good treatment the nurses and paramedics on duty are kind and understanding and of course very professional

Parking is limited bit fortunately I’ve always managed to get parked. Small site compared to larger hospitals but the same excellent health professionals as elsewhere in the same NHS trust.

Staff and nurses are always amazing. 100% recommend coming here. Thank you!

Excellent hospital. Staff helpful and courteous. Lots of free parking. A real asset to the community.

Absolute credit to the NHS, extremely efficient service, good communication, lovely friendly staff.

Went for chest x-ray no appointment i was in there no more than 20 minutes. Excellent

A little run down but lovely staff and relatively clean considering.

Excellent service. Five stars is not enough.

Walk in blood test service is quick, efficient and much more convenient than making an appointment with the GP.

Brilliant staff, Dad is in Hopewell ward and the staff are so caring and helpfull, nothing is too much trouble.

Very good service.my wife attended with asthma and the triage nurse was very kind to her. Thank you 👍 …

Well run , friendly and knowledgeable staff, no long waits clean and airy.

One and a half hour wait, as apposed to four or five.
Love this little, efficient hospital.

Fine

Went For Piodatry Appointment .On Time As Usual.

Friendly staff, clean and tidy hospital, great appointment with consultant

I’ve always been here if I needed help and good on getting me on the road to recovery

Short visit, well looked after

Absolutely brilliant today, thank you

very helpful and a fast service for a busy hospital. thank you

Felt very relaxed and fantastic stsff

ear consultation and minor injury on the same day .firstclass care .thankyou.