Leeds General Infirmary average reviews all over the web

3.6
Total Reviews 80

Average reviews from all platforms

Average Rating 3.6

Average reviews from all platforms

  • 5.0
    43
  • 4.0
    10
  • 3.0
    1
  • 2.0
    3
  • 1.0
    23
Leeds General Infirmary reviews breakdown:
Google
3.6
80

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80 Leeds General Infirmary reviews on Google

JF
Josie Fitton 1 year ago on Google
( 5 out of 5 )

This is just a little appreciation review to all of the nurses, healthcare and doctor on a and e last night who treated me. It was a long wait which I expected but the nurses put me at ease and made me feel like nothing was to much of …

JM
Joseph Mama 1 year ago on Google
( 4 out of 5 )

The atmosphere is a little busy. Radiology room is a little spacious. Staff were friendly because they treated me very gently. …

JB
Jessie Bennett 1 year ago on Google
( 4 out of 5 )

Experience started off very uncomfortable… receptionist was absolutely horrible and extremely hostile. However, once checked into A&E, nurses and doctors were very friendly. Did wait just shy of 4 hours to be seen, however this was due to …

PC
Pat Carberry 1 year ago on Google
( 5 out of 5 )

I am currently a patient at LGI….I was involved in a head on car crash.
I am at the beginning of my stay… I really must say that EVERY member of staff I have come into contact with are absolutely amazing with no exception at all. …

CH
Colin Hughes 1 year ago on Google
( 1 out of 5 )

After seeing a very large crowd of young doctors and nurses on a picket line yesterday…I have to say how nausiatingly disguised I was when an old man Approximately in his 80s dressed in pyjamas fell over on the opposite side of the …

MD
Mustafak Din 1 year ago on Google
( 1 out of 5 )

Terrible service. I come in at 10pm last night. And it’s 6am now. No sign of doctors. Was told 5½hours when checked in reception last night. If I wasn’t feeling so unwell wouldv never waited till this late. I need to speak to doctors for …

JM
Jacqueline moulson 1 year ago on Google
( 4 out of 5 )

I would like to say on behalf of my Husband A big Heart felt (pardon the pun ) thank you to Nurses ,Ancillary staff and Theatre personnel. For the kindness ,care ,and understanding. He received during his Stay on ward L 16

J6
Joll 66 1 year ago on Google
( 5 out of 5 )

I have been an inpatient here for 8 days so far after having my left leg,above the knee amputated.
I have nothing but praise for all staff members i have encountered. From …

MC
mick cranney 1 year ago on Google
( 5 out of 5 )

This is a first my wife is in there and she’s getting the best treatment ever it’s a wonderful place to coffee machine and and this place is absolutely spotless the nurses and doctors extremely helpful indeed my wife is in there for A Shot operation and she’s very very happy right thank you

HM
Halyna Miasoid 1 year ago on Google
( 5 out of 5 )

Stunning architecture of Victorian age, Gothic style. Compare to St Pancreas International in London. One architect.
They say the oldest hospital which has been performing the same function for more than 250 years for now

CM
Craig Marshall 1 year ago on Google
( 1 out of 5 )

How dare they train to become doctor if they don’t know answers I don’t see point u take blood then not know what causes it a certain blood elevated yet u say that u don’t know what causes it in the cardiac unit also yet blood pressure over …

VB
Violet Bear 1 year ago on Google
( 5 out of 5 )

Recently admitted for microlaryngoscopy & biopsy on ward L26 ….lovely staff…friendly but professional.. made me very comfortable and at ease as it was my first experience of General Anaesthesia. I have mental health diagnosis. From the …

RP
Roland Pilinszki 1 year ago on Google
( 1 out of 5 )

Been sitting at A&E for almost 6 hours now and I get the same answer to all my questions. ” I dont know, you will have to wait for the doctors” what am I waiting for? Same answer ” I dont know, you will have to wait for the doctors” how long do I have to wait for the doctors? “I dont know they are very busy”

JH
John Hinchliffe 1 year ago on Google
( 4 out of 5 )

Excellent care and consultancy. Reassuring to know that your health conditions are regularly assessed and that an action plan is available if required. Very grateful for monitoring over the last 10 years or so.
Wonderful staff in my experience.

CK
crazysharkgirl7 kun 1 year ago on Google
( 5 out of 5 )

My little brother has spent a lot of time in kids picu and hdu had everyone on there toes and dealt with everything what he he threw at them. Absolutely fantastic nurses doctors and play nurses thank you for everything you all did for Bg and for not treating him any different with all his complex care needs

NS
nadia shafaq 1 year ago on Google
( 1 out of 5 )

Delivery unit was fantastic 10/10 however the aftercare for when you’ve had your baby is appauling ward L36 night staff were lazy and couldn’t be botherd with you after having a c-section and not able to feed my baby i had to ask 5 times …

AF
aaron friend 1 year ago on Google
( 5 out of 5 )

Would like to thank the NHS and the cardiology department for their care. Especially nurses Clarissa martins and Nair Pairn. The department really deserve creditation.

CC
C C 1 year ago on Google
( 5 out of 5 )

Went to the leeds chest clinic all the staff was absolutely lovely! From the man who did my lung function test, the nurse on reception area for my xray and my consultant. Also just general staff in the department who was just smiley as i …

BH
Banner Hampton 1 year ago on Google
( 4 out of 5 )

LGI is one of the leading centres in the UK for neurosurgery, and one of 10 centres in the UK for Pediatric cardiology. It has a rooftop landing pad for the Yorkshire Air Ambulance Service. …

MS
marjorie smith 1 year ago on Google
( 5 out of 5 )

Went for leg operation the staff were all wonderful they are worth every penny they earn would like to especially mention nemia jurada and the other nurse working with nemia they really looked after me sorry about not remember

AH
Amina Hajee 1 year ago on Google
( 5 out of 5 )

Easy to get to. There is a car park a street away from.the jubilee ward. 2.50 for 2 hours. Ish.

DW
Dianne Webb 1 year ago on Google
( 2 out of 5 )

Just in accident and emergency at lgi radiology staff were rude explained I had a muscle disorder could not turn my neck !! To which she replied ” oh thought u could look with your eyes ” not unless!am a owl them no I can’t use ya common …

SL
Samuel Langley 1 year ago on Google
( 4 out of 5 )

was seen very quickly with a broken elbow, very nice staff in the assessment area, got told it would be a 3 hour wait but i was seen almost straight away

VD
Vanessa Daum 1 year ago on Google
( 5 out of 5 )

The ENT department took such good care of me yesterday. Thank you to all the nurses, anaesthetists and doctors.

DC
Dawn Coleman 1 year ago on Google
( 2 out of 5 )

My mother was admitted to emergency due to a bad fall at home, the ambulance men was amazing with her and treated very good, the hospital staff at LGI are appalling, my mum is deaf and forever telling them to shout so she can hear you, was …

FF
Funky Fm9 1 year ago on Google
( 1 out of 5 )

Absolutely pathetic. Went in on a Friday at 1pm for an MRI, waited 8 hours only to be told to come back the following Monday 9am as my case ‘wasn’t an emergency’. Came Monday 9am and was sat for hours on end only to be told the same thing …

F
FitandFast 1 year ago on Google
( 5 out of 5 )

I was here a week ago last Monday morning (10th) for a catheter ablation procedure which I was nervous about. As soon as I arrived the welcoming reception and pre-op staff made me feel relaxed. The invasive proceedure itself was done with …

D
dontwatchmestuff 1 year ago on Google
( 5 out of 5 )

I went on thursday in absolute complete agony and was seen quickly tested and sorted the nurses in minor injury was amazing constantly asking if I need anything and so friendly

沃嫩蝶 1 year ago on Google
( 1 out of 5 )

I came here with an ankle injury and waited here for four hours to see any medical staff to help me, even some patients who arrived late saw the doctor before me and they were not as serious as they looked, strongly discourage you from coming, by the time they can treat you, you are already very serious

SA
Steven Armitage 1 year ago on Google
( 2 out of 5 )

I was admitted to a& e with a stroke the fast emergency acting staff saved my life with there quick actions and treatment thank you guys but when I went onto a ward everything went down hill I was left in urine wet through for 3 hours also …

S�
Sarah “Sezza” Smith 1 year ago on Google
( 5 out of 5 )

Fantastic caring & professional. Took my 16 year old to A&E this morning all staff reception porters nurse doctors in A&E was fantastic. The guys are a credit to the crumbling NHS

AB
Adele Bedford 1 year ago on Google
( 4 out of 5 )

I visited LGI on Thursday 1 September at around 8pm with an eye injury (dishwasher tablet burst and splashed into my eye). I had called 111 who advised me to go straight to A&E for an eye irrigation. Checked in on reception and was sent by …

PO
Peter O’Reilly 1 year ago on Google
( 5 out of 5 )

Went for two CT scans expecting several hour visit. Cannula in five minutes before even due to start. Both scans done and dusted within half an hour and even told “drink plenty of fluids” could include my G&T. Cheers and thanks

KL
Karl Lacy 1 year ago on Google
( 5 out of 5 )

On this occasion I have to give credit where it is due!
5pm book in at A and E I was expecting and epic nightmare.
I was so wrong. Booked in, quick direction assessment, sent to an another area …

AS
abdus salam 1 year ago on Google
( 1 out of 5 )

I have called 111 at 12am they have told me to go emergency centre, Morning time half past 7. When I have arrived they took blood and it spilled everywhere. They haven’t fixed my pain, and I’m still in pain. What was the point of going to …

M
Michael 1 year ago on Google
( 5 out of 5 )

Excellent care and staff I feel sorry for the staff the way drug addicts treat them

CH
Claire Henocq 1 year ago on Google
( 5 out of 5 )

Brought my son to A&E after a severe asthma attack and the care received has been absolutely brilliant. I can’t thank the staff enough, from the doctors and nurses in A&E, the porter who kindly took my son up to the CAT unit, and all the …

CB
Ceejae Brown 1 year ago on Google
( 4 out of 5 )

I was a patient last night and the care and treatment I received was outstanding. I was seen quickly treated with dignity, kindness, compassion and respect. Staff listened to my concerns to decide the best course of action. I took off a …

MS
MR Smith 1 year ago on Google
( 5 out of 5 )

Would not be alive if not for the professional’s employed here, much gratitude and appreciation to all.

YV
Yannick Vandepoel 1 year ago on Google
( 5 out of 5 )

Massive thank you to all the staff, especially those of wards 15, 22 & 27 and a huge thank you to the Surgeons/Doctors/Nurses/etc.. who operate on my right ankle, so grateful of all of you guys.Thank you so much. …

KP
Kim Pott 1 year ago on Google
( 5 out of 5 )

Wonderful doctors and nurses. My son was attacked in Leeds city centre and ended up with a severe head injury. The Neuro Ward staff were amazing to both him and our family. Thank you

GB
gillian baldwin 1 year ago on Google
( 5 out of 5 )

Excellent care at the dental hospital considerate staff Excellent doctors and nurses

AT
Ashley Taylor 1 year ago on Google
( 5 out of 5 )

My beautiful son was born here with gastroschisis a condition were the bowels grow outside the body …the surgeons and nurses here are amazing made us feel at ease as best they could and include us in every decision gave us 24hour visiting …

GO
Georgina O’Connell 1 year ago on Google
( 5 out of 5 )

The porter who helped me get around the emergency department was amazing. Really friendly, conversational and he came back and checked on me while I was waiting to be seen by a doctor. All the staff have been good during my visit.

EA
Enass Al-doulaime 1 year ago on Google
( 5 out of 5 )

My husband lies with you and I cannot come to him in the hospital. I am in Iraq, and because our accounts are few, I cannot work with a visa, knowing that I have 4 Schengen visas for Spain and France. Please help me. You are worthy of humanity and as

MA
Mark Atkinson 1 year ago on Google
( 3 out of 5 )

It’s a hospital so never going to be a happy place unless you’re on the births ward

J
JM 1 year ago on Google
( 1 out of 5 )

My Mum entered with a sound mind but I doubt she will leave with one. Dementia patients take up the majority of the nurses’ time on the orthopaedic ward. My mum was fobbed off for over 24 hours to get a suppository and regularly has to wait …

MR
Mark Ryan 1 year ago on Google
( 5 out of 5 )

I received fantastic care from all in the A&E (and related) departments. I can’t fault my visit, staff were kind, courteous and above all professional. It’s never a joy to have to go to hospital but the experience was as painless as it …

MA
Mohammed Ashik 1 year ago on Google
( 1 out of 5 )

Waited for 9 hours, which worsened my condition and the staff aren’t bothered whether your pain has increased

CW
Chris Wright 1 year ago on Google
( 1 out of 5 )

Very poor overall. Visited here 3 times in the last decade. First time with very serious injuries – hurried in the shower while too weak to move. Placed on a bed covered in other patients blood. Sent home with missing clothes – nobody …

CB
Craig Beattie 1 year ago on Google
( 5 out of 5 )

Nurse Emily is an amazing addition to Leeds Hospital. She took care of me when I needed it most and her level of care and sensitivity is second to none. She deserves a pay rise so listen NHS managers do not work her so hard!

CC
Cristina Calenciuc 1 year ago on Google
( 1 out of 5 )

I stayed in the hospital for 5 hours and a doctor did not come to see my 2-month-old baby. the thing is, it wasn’t even crowded to say they were busy, they were sitting and just ignoring you. very bad staff

CQ
Charlie Quinn2772 1 year ago on Google
( 1 out of 5 )

Ring Samaritan’s if u find urself having a mental health crisis on a monday. Not worth the journey there, no support or supervision was offered despite the urgency of my issues and risk of harm. Nurses were apathetic and there’s no where to …

AS
A S 1 year ago on Google
( 5 out of 5 )

Absolutely mind blowing amazing hard working staff , it really puts into prospective how hard Hospitals staff have to work , this work is different to mine as my place closes on Friday but here it never closes , keep up this work and if I …

DP
Deepti Pundir 1 year ago on Google
( 1 out of 5 )

Worst service ever by Child emergency staff. Rude, disrespectful and intimidating. Raised voice at child’s guardians infront of him. Jenni(Jenn- name as told) tried to exaggerate situation and did not provid any assistance to the patient …

MH
Mohammed Hussain 1 year ago on Google
( 5 out of 5 )

The new Vending Machines are much better than the old ones they were a scam every time you put a coin in the machine it eats your money absolutely ridiculous

SM
S M 1 year ago on Google
( 4 out of 5 )

First and foremost I have to thank the staff at this hospital for potentially saving my life 5 years ago, without them and their quick actions (from head scan to surgery in 2 days) I’m not sure where I’d be today. …

WA
Walter Armitage 1 year ago on Google
( 5 out of 5 )

Everyone was fantastic medical staff canteen boots chemist staff. Reception staff

CC
Courtney Chard 1 year ago on Google
( 5 out of 5 )

Absolutely amazing. Really understanding and accomodating, lovely members of staff and very polite

J
JPGRfanCLUB 1 year ago on Google
( 5 out of 5 )

In March 2021, in a hospital in Yorkshire, my wife and I found out that I had a few days, maybe a few weeks. Let’s get ready for the funeral. Luckily we went to the Leeds General Infirmary. Fortunately..After 4 hours of surgery, I saw the …

RG
Rayen Grajcarova 1 year ago on Google
( 1 out of 5 )

Im waiting with my soon 5 hour
My son having fiver and sick all the time but I’m muting waiting…. Maybe one doctor for all hospitals because u must waiting 7 hours 🤮🤮🤮🤮🤮🤮🤮 …

PV
pentekova vivien 1 year ago on Google
( 5 out of 5 )

My mum got rushed to LGI on Wednesday from a stroke ,she got a very fast response from the ambulance and they saved her life which we are very thankful for. She got moved to ward 21 we are very pleased with the service overall. Staff are …

ER
Eithan Reid 1 year ago on Google
( 1 out of 5 )

Place is joke for parking 1 hour looking for parking and nothing, missed an important appointment for my son what a joke

OW
Oliver Wilkinson 1 year ago on Google
( 5 out of 5 )

Staff are really polite and helpful and caring.

RN
Razia Nazir 1 year ago on Google
( 1 out of 5 )

Absolutely disgusted with the shameful treatment of my family after my father passed away last year. Belongings posted out went missing this included my father’s wedding ring. I have had to constantly chase the contact at the hospital and …

AH
Alexandra H. 1 year ago on Google
( 5 out of 5 )

We went into A& E over the bank holiday weekend as my son complained of tummy ache. Some people are complaining about having to wait. Yes we had to wait too, but bearing in mind that all staff had to stick to covid safety measures, and …

GO
Gareth O’Hare 1 year ago on Google
( 5 out of 5 )

I attended A+E this afternoon with some very concerning symptoms. Due to the potentially serious nature, I was taken immediately from the waiting room and was seen by a specialist nurse within minutes, followed swiftly by a CT scan, blood …

S2
Sufyan 229 1 year ago on Google
( 5 out of 5 )

What can I stay – lovely pleasant experience, thankyou! Over the last month, we’ve been admitted to L51 (cardiac ward) twice and both times our stay has been wonderful. The staff, the environment and the food has been amazing and I would …

AM
Abdirizak Mohamud 1 year ago on Google
( 1 out of 5 )

Worst hospital in the UK. Refused me an inhaler even when i couldnt breathe properly with no care in the world. 2nd time i went i was in agony and they told me i had to wait for atleast 10hrs to be seen by a doctor.

CF
Charlotte Fessey 1 year ago on Google
( 5 out of 5 )

I arrived at 9:45am, checked in and then I was immediately seen for the initial assessment. Within minutes, I was wheeled through for an X-Ray, results were given and I was back out within the hour! All the staff were so friendly, helpful …

JS
Jp Stapylton 1 year ago on Google
( 5 out of 5 )

Great Staff. Great accessibility. if you have minor injuries you can easily expect a 2 – 4 hour visit although this will differ depending on what treatment you need/if your taken in overnight/admitted. Would also add they have a extremely caring Paediatric Ward from my experience and You leave knowing you’ve been in The best hands.

DM
Dominic Montgomery 1 year ago on Google
( 1 out of 5 )

Disgraceful hospital. My autistic young child had an accident whilst visiting relative in Nottingham. Took him to A&E at QMC in Nottingham, seen by doctors & had treatment. He needed a check up 2 weeks after. So they gave me all the …

JA
Jacquie Ainsleystringer 1 year ago on Google
( 1 out of 5 )

My dad recently stayed on ward L15. Surgeons were fabulous. Ward was unclean…meant to have a deep cleaning every Monday but in the 5 weeks dad was in we never saw this happen. They can’t get hold of the equipment they need…dad waited 4 …

JF
Jim FortyNineBones 1 year ago on Google
( 5 out of 5 )

Dr Alex and Nurse Keely took amazing care of me yesterday in A&E. My visit was expedited via 111 with breathing difficulties. I was scanned and x-rayed, can’t thank the team enough for making me feel at ease. I am now at home on the mend. Thankyou!!!!
James

RN
Ryan norman-adams 1 year ago on Google
( 5 out of 5 )

Great hospital! Great Staff! Both my mum and dad were admitted straight away with no wait, when they had heart attacks respectively.
It pains and annoys me to see people rate the a&e so lowly. …

LA
Linda Arnold-Stratford 1 year ago on Google
( 4 out of 5 )

I have been in and out of here for nearly 20 years and the staff and treatment are second to none. I have had very positive experiences each time I have been in. In the past year I have found the staff answering the phone and dealing with …

AA
Ali Allawati 1 year ago on Google
( 1 out of 5 )

This hospital made a child with a severed finger suffer from pain and hunger for 3 days, before sewing up the finger. They were extremely rude and apathetic, and would not as simply as give us an appointment to suture it back on. This meant …

JL
Jose li Simo 1 year ago on Google
( 5 out of 5 )

I recently entered ward 28 and I only have words of thanks to all the people who are working there, they are all admirable and by themselves are able to lift the spirits of any patient, many thanks to ward 28

RK
Rohit Kamath 1 year ago on Google
( 1 out of 5 )

I had to wait 8 hours for them to tell me that my son is fine, he only went for a blood test.They told him to go for an x-ray for no apparent reason and the doctor we got made us wait 2 hours for him to talk to us. He told us he was busy …

AD
Alina Danaila 1 year ago on Google
( 1 out of 5 )

Just came home after 3 hours wait
Went there with severe back pain amd got told to sit on a chair from 3 hours
Dissgusting. Been told to sign if I can’t wait anymore because they are busy . A …

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