London Camera Exchange reviews

An amazing gem! Really great staff! had the amazing Robin patiently explain to me the unique features of different lenses and I was able to try them out on my camera. Really great deals too. 100% recommend for beginners and pros 🙂

Great shop. I’ve dealt with for a few years. Recently for a 40mm Nikon lens and another camera. Whoever served me has always been great. Can’t ask for more. Good prices. …

Happy with my purchase today. The lady who dealt with me understood what I needed (even if I didn’t), recommended something that was within my budget and even gave me some technical guidance, there was no pressure for extra sales and on the …

Best camera shop in London, in my opinion. Always great customer service from the team there. Tried the rest, but LCE remains the best, year after year

I did not actually visit the store physically ,but I’ve bought items online , and the ordering paying and delivery experience is first class .
I would recommend the LCE to anyone wishing to purchase all things photographic.

Very happy! I bought a secondhand 70-300 Tamron lens, I called up on the 22nd to order it, I wasn’t fussed whether I received the item before Christmas, however it arrived on the 24th! …

don’t really recommend. Staff not very helpful as consultants nor very friendly in Chichester and also not in London. Prices just ok for used equipment and onlineshop required email to request item + then limited time for it’s availability

Great shop and super friendly staff! I had a problem with my camera (which I didn’t even buy there) and they were really helpful.

Excellent, friendly service in store. Great range of used gear as well.

Mark was beyond excellent and helped my son choose his first camera and fix it after dropping it the first day…! Thanm you!

Really great store! I’ve been to many stores in the area and this was the one that I choose to buy my lens! Not only it has a lot o different lenses it is a fair price! …

I bought a used Nikon DSLR camera in reading last srping, suddenly an error appeared I have been told to bring in London brunch as our business is London based. The staff was really kind despite me calling few times to have news. They ended …

Excellent store with a great selection of equipment (new and second hand). Friendly helpful staff who have years of experience with a wide range of camera equipment. …

Bought the majority of my lens collection through the years. Fair prices and quality checked equipment.

Everyone was very nice. Got everything I needed. Would definitely come back again to get more camera equipment.

I recently made a purchase from London Camera Exchange. It almost immediately became apparent to me that, in my infinite stupidity, I had made an error in what I wanted. I emailed the store (at the Strand) and explained my situation. They …

I didn’t catch the name of the man who helped me. But such helpful and sincere customer service. He really took the time to understand what I was looking for and explain my options clearly. Didn’t make me feel silly at all for being such a novice. Had an absolutely lovely chat with him about film, cameras and travel, made my day!

Received some excellent customer service from the team at LCE London. I walked in knowing roughly what I wanted, but I still needed some advice on what was the best balance between budget and features for a used DSLR. …

Nice helpful staff and a good assortment of optical equipment.

Went in 7 months ago with some idea of the binoculars I wanted and my price range, Tracy was able to give me a couple of choices with the benefits of each, no forced upselling. I am very happy with the one I bought and the professional service provided.

knowledgeable staff who are helpful. They have a great range of second hand kit. Can also do click and collect from their website. If you arnt sure what kit you need they will be able to help!!!

Went in today because my film camera stopped working. I am not sure what his name was but the guy at the front desk was so lovely and fixed it for me as it was a minor fault. He also explained why the flash on my other camera wasn’t working and has reasonably priced film rolls. I would really recommend this store to everyone! 🙂

Amazing service.
Ordered a Fujifil X-H2 and arrived the next day (free delivery too)! No hassle. Would use LCE again.

Excellent shop, the staff are so helpful and genuinely want to give you the best advice possible rather than charge you for unnecessary work. I really can’t recommend this place enough for camera cleaning and advice!

The folks here were helpful and informative. I was impressed with eye for detail by a staff member appraising my lieca spotting scope. And I feel comfortable he made fair assessment and reccomendations. Good over all but perhaps, could have …

Don’t accept returns because special order. Is that a thing?

Been here a few times. Most significantly when I’d recently taken the plunge and had moved up from a cropped sensor to full frame SLR. Had lenses to sell and needed good advice about multiple flash equipment. All staff are excellent, …

Amazing shop! Visiting from the states and purchased camera and few lenses while here. Extremely helpful, knowledgeable and friendly. Had to do a return on some due to travel constraints (didn’t have the extra room for some of the gear). …

Very poor customer service, approched London Camera Exchange about a F-1 Camera I had asked for a reduction in price of the camera was told they would they could not reduce to what I wanted however they would give some reduction. I told …

LCE has not had the good manners to respond to any of my emails. I offered them some excellent unused camera gear at a knockdown price, but they haven’t had the common courtesy to reply. Their loss! Buy or sell your gear elsewhere. MPB …

Simply fantastic customer service. I accidentally damaged the treasured binoculars bought two years ago from LCEx. They organised their return to the manufacturers in mainland Europe and sorted the repair and their return with no charge to …

Comprehensive camera shop with friendly and knowledgeable staff. Have visited several times and always felt appreciated. Rushed in to buy some emergency equipment on my way to an appointment and the staff worked out just what I needed and …

I love this store (LCE, Strand), my favorite shop. The staff are highly knowledgeable and test the products themselves. They sell equipment to suit our experience. I’ve been going there for 10 years now. They get great second hand equipment too. Some of which are only a few weeks old!

I have inherited a DSLR with a nasty dirty sensor due to improper cleaning. The staff was really friendly and the service was top notch, they basically saved my camera for the regular sensor cleaning fee. I will certainly be coming back and also recommending them!

Very helpful staff, I had bought a lens for my Nikon camera from somewhere else so went it for some advice, ended up buying a new lens which I’m very happy with. No pressure selling here and a vast range of cameras and accessories to choose from. I will definitely be going back again when I need some more items.

I’ve been to the London Camera Exchange a few times and have consistently had great service by Adam, one of their staff, very reasonable prices, a lot of equipment, definitely a place I’d recommend to others, also their knowledge of camera equipment is great!!!! Full 5 stars.

Friendly and helpful staff！

Knowing I am a tourist and will leave London in the same evening, the …

Great shop with a wide range of photographic equipment suiting every budget. There is always a good selection of second-hand cameras for the nostalgic. The staff are friendly and helpful and every time we visit we have been made very …

Candy shop but for photographers! Great and very helpful staff and the prices are really good, considering the shop being in the heart of London. Will definitely come back.

There aren’t many decent camera stores around anymore with the advent of online buying, so the ones that do remain tend to be pretty good. …

Staff are always kind and take the time to answer even the trivial of questions you may have. I purchased many cameras from them and also trade in for the best price you can get for your used equipment in London. If you’re in for used …

Good selection. Friendly and knowledgeable staff. As usual, prices a bit higher than what you may find online if you take the time to look around. But if you want service or to try out some gear or just to have that next lens immediately, this is a good place.

Really helpful service. I was a novice looking to buy first digital SLR and was helped to find a great one in the second hand section. Entry level camera and I had things explained in simple terms as I’m not too clued up on all the jargon. Now to go on a course and learn how to use it!

I had an excellent experience at the London Camera Exchange. I came in with what I thought was a broken camera…. The sales assistant was so helpful and took the time to show me how to change the settings on my camera which fixed my …

Very poor show. Competitors valued a lens 70% more than they valued in store. The staff who values the lens didn’t even touch the lens to know the condition but straightaway said this is what we can pay and it will be trade-in only deal.

It is nice to find a shop of this nature where all staff have a really good knowledge of the products they are selling. I enjoyed the fact that I was left alone to try their cameras and had a good discussion with the salesman I dealt with …

Staff are helpful and respect the level / experience you have. Got a great deal on a used lens, cheaper than the one I was originally looking at. Will definitely use again

Fantastic service from ordering to delivery, item dispatched within 45 minutes and delivered under 24 hours! Clear confirmation emails from start to finish, would 100% recommend 😊 …

Stopped in while in London and the staff was very knowledgeable and friendly. Great new inventory and fairly large selection of used gear too. Was nice to see so much Fujifilm hardware on hand…not a common sight in the USA.

A truly wonderful camera store. Highly knowledgeable and approachable staff who gave insightful personal recommendations on kit. It might be a small footprint, but they carry just about everything. If you’re in the market for a camera, this should be your one and only stop.

Long time customer of LCE for many years, always make an effort to stop in despite having moved from london to Canada over 11 years ago, the staff still know me and am always greeted with a smile. Excellent customer service, and about the best product knowledge I’ve come cross to date.

Great store, very friendly staff, good selection of products (new and used), fair pricing
If I’m again in need of a lens and I’m in London area this would be the place to go

Excellent shop for both amateurs and pros. Great staff who really know their stuff. For anyone looking to get into photography, especially if they’re starting to use film, it’s well worth a visit.

Basically this is the best place to go for used camera equipment in London. They also sell new equipment too. The staff are very knowledgeable and are happy to take their time listening to what you want and showing you all the options available. It’s a fairly small shop in terms of space but they pack in alot of stock.

Couldn’t have had a better experience. Mark provided some really helpful advice in choosing which camera and lens to buy, and additionally was great in helping me pick up a bag, filter and extra battery. Price was within £1 of amazon for the camera and the lens and the rest were cheaper – thanks so much for all the help!

Bought a lens today as my one broke. Was extremely happy with their service! I was in jessops the day before testing out a lens, but was constantly being watched over, which made me very uncomfortable. The lady at LCE let me test out a lens …

Been shopping here since the dark ages. The info and advice is top notch and the gear you buy is always realistically priced and covered by transparent guarantees, the second hand selection is excellent. Look I would give LCE 10 stars because they are one of the best camera shops in London. (If not the world)

Super friendly and very patient I highly recommend!!! Got so much new and 2nd hand beautiful 📷 …

Sold some of my old camera gear to them, was quick and easy. Definately would use them again. Only fault would be that the member of staff I interacted with repeated himself like a broken record when I was asking him about the parcel insurance.

Today I tried to buy a pair of binoculars from London Camera Exchange 15 minutes before they closed. They didn’t want to serve me because they were closing soon, and suggested I come back another day. …

Have bought from many other LCE shops before but not the Strand.

The staff are extremely knowledgable. They know cameras and they won’t sell you …

I had trouble trying to find a voightlander 17.5mm lens. They were either overpriced or there delivery date was indefinite or they couldn’t get it. And some of these shops were well known. I rang the camera exchange and spoke to a lovely …

Good customer service and helpful staff. Very quick to make my purchase of new camera as well as having involved discussion about which camera to buy. It would be even better if they had better stock of photographic equipment

Paid my first visit today. Great team. More than one person looked up and said hello when I went in. …

The team could not be more helpful.
On holiday from Australia and wanted to pickup some gear.
Unfortunately the items were not in the London strand store. Not an issue. …

Is not only a great camera store, Trevor make my purchase an amazing experience. They care about the client.
They have a lot of products, even being a small store.
I would go back every time i need something for my camera.

I have been to LCE a few times. The staff are always helpful and appear knowledgeable. …

Super friendly! They helped me out with a question and didn’t even charge me. Thank you

Very helpful and knowledgeable staff.

Brilliant staff who really know their stuff. Competitive prices with the internet so don’t buy on-line – come and talk to these people in person. Great after sales service too.

Having shopped here since the dawn of the dinosaurs, (not quite true but at fifty it feels that way) and having travelled a lot I just want to say that LCE Strand branch is the best camera shop in Europe, service is friendly and the …

The best camera shop in London. Nowhere else I’ve been has anywhere near their level of knowledge and customer service. All the staff in the shop are genuinely passionate about cameras and they can answer pretty much any question you throw …

Really knowledgeable. Good in shop and answer e-mails. Honest.

I used LCE Strand to PX / Upgrade – because I was buying my upgrade from them, they offered me more ‘credit’ value than cash as a polite, ‘stick with us, we’ll look after you’ – unlike other used camera buyers in London. Great staff, technically sound and really nice to speak with. – big fan of LCE Strand

Small little camera store that is an Aladdin’s cave of sorts. Hidden away on the strand from the outside, but packing in a load of camera goodness on the inside. …

Used a trade in feature of the store, even with the lockdown situation I couldn’t have had faster and better service than I received. Will be popping back for a few bits down the line.

My experience is related to second hand equipment.
Picked up some nice Olympus and Tamron Adaptall
lenses in person. Rating is spot on, a 4* lens hardly shows signs of use, 3* is …

The best place to go for camera equipment in London. They have been my preferred dealer now for many years giving fantastic service and competitive pricing. Highly recommended

Very good service and advice from knowledgeable staff at the same prices as online! I bought and exchanged several cameras and lenses over the last 4 years and still very happy.

I like the staff at London Camera Exhange. Helpful and knowledgeable. Prices slightly higher than online, but it’s well worth extra expense to help establishment like this to trade at such prime location.