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Write a ReviewMajority of staff have a good understanding of the products they store. I was advised to size down on the Wunder Train HR Tight 28”, which was great advice.
In the changing rooms the staff were super personable. One of the team helped …
I went in there today. I was the girl in the king pink jacket. Approximately 13:37 to exchange a pair of leggings I had bought yesterday. All team members were extremely friendly and helpful. Especially the brown haired girl, with the white …
Thank you Eugene for giving your advice on the men’s shorts and t-shirts, your knowledge and help made our visit so much more efficient. We’ve now orders the perfect items. …
Really mixed experience here. The changing room staff were really lovely, very welcoming and encouraged me to take my time. But the tills were busy, and stressy and the apparent ‘manager’ (young guy with a dark brown step haircut) was …
A lot of Chinese workers. I wanted to have an item exchange for smaller size. Because I didn’t bring the receipt with me. A Chinese girl said she couldn’t exchange for me then I told her I already checked with another staff it’s ok to …
Eugene provided great service! Thanks
Update: Two months later I came back and Eugene remembered us and offered just …
I was initially excited about my first visit to Lululemon but my overall experience was let down by incompetence. My experience with service on the fitting rooms was questionable, there are signs prompting you to ask for assistance on …
I’ve been shopping in Lululemon for the last 7years. My boyfriend is being shopping for the last 11-12 years. As a trainers we have recommended countless friends and clients to the brand! …
Great store with awesome sportive clothes. Very nice and kind staff. All employees are very helpful. Cool ideas at the wardrobe with names and pieces and the service. Also possibility for using the restrooms. You could also get a coffee and water.
Came down to this branch recently to purchase some gymwear for myself. Abbie, was incredibly courteous, engaging and had great customer service skills. …
This lululemon takes flagship to the next level. Beautiful and spacious with plenty of associates eager to assist you in the hunt for expensive clothing. Which I bought. Because I am easily manipulated and this clothing is so nice.
Went into the store cause heard so much about them. Spend about an hour purchasing and sizing a product. Paid £100, and was told the product would be delivered to me. 1 week later: no email confirmation, No update, no product arrived. I …
Great customer experiences offered here. I was in this store with my hubby last weekend. Hubby went into the fitting room so I was waiting for him outside. A lovely Asian girl working in the fitting room reach out to me asked if I need any …
Loved shopping in here, a proper treat
Visited this store yesterday and the customer service was impeccable from start to finish. Leah who I believe to be the manager was extremely helpful and such a pleasure to speak to about the products. Thank you for the great experience will be visiting again soon!
Nice store but staff cold and not as helpful as in other stores.
It was a really nice shopping experience! I love their clothing, the quality is really good. Eugene did a great job.
Unpleasant shopping experience. The cashier was unprofessional, too busy flirting with my husband to notice I was less than 2m away waiting for him to pay. We were the last customers. This happened at closing time, 6pm on Sun 24th April. …
I was having trouble with a package I had delivered to the store. Holly went out of her way to search through the deliveries and try and find my order. Exceptional customer experience.
Such a nice store! The dressing rooms are so nice!! Staff was lovely and super friendly, even wrote our names on the doors of the dressing rooms. They where super patient when me and my friend where trying stuff on.
Clothing was great at always, such good quality!
Lovely flagship store, clean and tidy, friendly staff throughout. Annoyingly I popped in to browse only and ended up making several purchases as their selected items on the sales racks were too good to turn down.
I love their clothes but they’re always too busy to take calls even when they actually are not! Tried to check stocks of items I needed before I went there but never could get through! I also tried at calling from right outside the store to check, it was not too busy at all!
This place used to be really good. Service was amazing and a good selection of mens yoga clothes. Now the service is the same as any other clothes store and the store carries hardly any stock. I think this might be the same across all …
Super helpfull and kind staff, maybe just a bit too pushy
Horrible customer service, they charged me £10 more than the price shown on the label.
Decent stuff, a bit pricey but a reasonably pleasant shopping experience. I went with my partner and would have enjoyed somewhere to sit while waiting, however!
Wow great shop.
Unfortunately far too expensive for my daughters pockets …shame .
Great store and all of the staff is nice, almost all of the staff. Indeed, a waitress totally ignored my girlfriend at several times and even didn’t speak a word when she asked several things during the checkout. That was awkward and embarrassing.
Usually avoid the high street but my experience here has ensured I’ll definitely return. The shop was smart, cool and calm, and the staff were attentive and helpful. Many thanks to Will who was happy to run around and grab various items for …
The most amazing staff and lovely fitness clothing which is so comfortable to wear
Great styles and helpful staff
I just wanted to send feedback of one of the staff members. First time I did my shopping Lulumelon! I am sweaty Betty girl but today I was converted into a Lulumelon girl thanks to your staff Eva! She took her time to find me the right …
It closes at 8:00 pm and on Google Maps it says it closes at 9:00pm – waste of time to travel and finds it closed !! Very disappointed.
Great store . I love her clothes . I am a big fan and her style is so simple and understated . Beautifully made .
One staff member introduced himself by name and pointed out his colleagues and …
Thanks to Eugene who did a great Job. We will come back
Love their activewear and this is the largest store in London. It even comes with a cafe and yoga studio space. The brand delivers lovely designs combined with functionality. Service is always fantastic too! Side note, the products can be pricey, but the quality is very good and generally last for ages.
I love this store. The store has changed upstairs since the last time I was here. I wish they had more variety for men at this location. My all time favorite location was in Edinburgh because they had a lot more to offer me. Overall I love this store.
Ugh. I knew better than to walk into this store! It’s two stories of the cutest activewear. My poor wallet 😅 can’t stress enough that this is such good quality clothing …
We love LuLu. Staff is always motivated, friendly and up for support.
Nothing can be to difficult to get an article which isn’t in store over.
Will always visit again and buy there, Kudos to Regent St teams!
I’ve bought a lot of things there yesterday and one of the tops was too big. But today I found those tops cost a bit more and I CANNOT CHANGE it because they’ve called it a “final sale”!!! They didn’t say yesterday that I won’t be able to …
Great store, great staff. They make an effort to help you find what you are looking for, and the store is made to be hassle free and a joy to shop in.
Very very bad customer experience. I bought the clothes during lockdown which they don’t allow fitting service. I went back to exchange the cloth. The worker is very rude who claim she is a manager in the shop which I doubt it. That they …
Nice easy to view store and products. Staff helpful and knowledgeable. A little pricey but products really worth it.
Basically the worse service I ever experienced was in this store. Very disappointing. Staff were either wandering aimlessly around or too busy chatting amongst themselves. Zero initiative taken. Everything seems to be more important than the customer.
Good customer service and freat store ambience. The only thing is about their sizing. If you are a UK 14 go for US 8 and not 10 as they mentin their chart.
The quality promise is real. I had a small tear at the sleeve button of one of my raincoats which I have already owned for 1-2 years and went to the store expecting to get a stitch job at best or even glue. Instead I walked away with a …
One of most favourite sports wear shops. Staff is really helpful, service is perfect
The European flagship of this Canadian fitness brand is also the biggest branch in the UK. A big range of their usual clothing plus some limited edition ‘lab’ experimental pieces. The clothing is great quality – expensive but built to last. …
Great lululemon store. I actually booked in to the suite for some personal styling advice. I came away with a couple brilliant outfits that are smart, but that I can do lunges and squats in. I just love lulu clothing!
Beautiful flagship store, make you sure you visit the Neat cafe on the first floor. The men’s range is sometimes disappointing, since you’re expecting a full range available at the flagship store… especially compared to the online store where the full range is available!
Very helpful staff. The quality and design are hard to find on other brands.
Love that they have drinking water taps in store, really cute!
This shops is a little too rich for my blood, however the free water taps for bottles in a shop should be an industry standard.
Really great customer service. Expensive but very comfortable leggings. Don’t miss out on the teacher discount if you are a yoga teacher.
Great customer experience. Very friendly staff that go out of they way to help. Great selection of clothes.
A flag ship store should carry more sizes. Love Lululemon anyways.
Great place to shop, and the staff are amiable and welcoming. I had a good experience.
2nd time in a week I’ve been in the store and walked out due to poor customer service. In men’s on 10/09 at 18:55 pm 3 employees (2m/1f) on floor all talking to each other. I was the only one there and not one offer assistance. I went …
Big store with a very wide range of products. It can be quite pricey but I think the products are worth it.
The staff is very nice and helpful. They know the products and help you with the choice! I bought amazing jacket thank you!
The personal suite is a delight what wonderful service to meet my high expectations and truly exceed them.
Eva is very nice staff member, she really helped me very well and knows what client service is!
Big star for her ⭐️
Fab large Lulu with friendly service and a large range. Awesome for outdoor wear and active wear – men and women.
Awesome place to shop and the workers are the nicest friendliest people there. They are always super helpful
none of the lululemon offline stores have stock. avoid. i went to 3 stores and they were all the same. just order online.
Lovely flagship with the friendliest staffs, has a cute juice cafe with resting areas too. Favourite lulu in London
Love all the shops! Always smells good! Very helpful as always.
Very friendly & helpful staff.
Quality products.
Wendy has been absolutely amazing and her customer service is way up there 😉
Staff were amazing and lovely, and the quality of the leggings is incredible. Absolutely worth the money
Lululemon, durable sportswear brand. The store is really big, crowded and has a lot if variety. Right on Oxford street. Easy to locate. Friendly staff
Great customer service and friendly staff
i ordered mocha & a protein shake here before and both of them are way too sweet for me.
Best customer service ever…. Appreciate it Lu Lu Lemon staff thank you! Fabulous gear too!
Lovely friendly staff and great variation of sports clothing
Great store for both men and women.
Friendly and helpful staff and yoga pants to die for.
The clothings for workout are just amazing! They are Soo comfortable and make me feel Soo free to workout with
You can never fault the service at any of their stores! I do find some of the shirts to be super long though
Wouldn’t except a return w/ receipts. Never had this happen ever @ Lulu. Won’t be going back here ever again