Lululemon average reviews all over the web

4.1
Total Reviews 80

Average reviews from all platforms

Average Rating 4.1

Average reviews from all platforms

  • 5.0
    54
  • 4.0
    8
  • 3.0
    3
  • 2.0
    3
  • 1.0
    12
Lululemon reviews breakdown:
Google
4.1
80

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80 Lululemon reviews on Google

AJ
Amira Jarrar 1 year ago on Google
( 4 out of 5 )

Majority of staff have a good understanding of the products they store. I was advised to size down on the Wunder Train HR Tight 28”, which was great advice.
In the changing rooms the staff were super personable. One of the team helped …

GA
Gbemi Akanbi 1 year ago on Google
( 5 out of 5 )

I went in there today. I was the girl in the king pink jacket. Approximately 13:37 to exchange a pair of leggings I had bought yesterday. All team members were extremely friendly and helpful. Especially the brown haired girl, with the white …

CC
Carmen Chow 1 year ago on Google
( 5 out of 5 )

Thank you Eugene for giving your advice on the men’s shorts and t-shirts, your knowledge and help made our visit so much more efficient. We’ve now orders the perfect items. …

CJ
Coconut Jo 1 year ago on Google
( 2 out of 5 )

Really mixed experience here. The changing room staff were really lovely, very welcoming and encouraged me to take my time. But the tills were busy, and stressy and the apparent ‘manager’ (young guy with a dark brown step haircut) was …

LA
Lucia A 1 year ago on Google
( 1 out of 5 )

A lot of Chinese workers. I wanted to have an item exchange for smaller size. Because I didn’t bring the receipt with me. A Chinese girl said she couldn’t exchange for me then I told her I already checked with another staff it’s ok to …

SS
Sebastian Skradde 1 year ago on Google
( 5 out of 5 )

Eugene provided great service! Thanks

Update: Two months later I came back and Eugene remembered us and offered just …

NS
Naazina Sinclair 1 year ago on Google
( 2 out of 5 )

I was initially excited about my first visit to Lululemon but my overall experience was let down by incompetence. My experience with service on the fitting rooms was questionable, there are signs prompting you to ask for assistance on …

SS
Svetlina Simeonova 1 year ago on Google
( 1 out of 5 )

I’ve been shopping in Lululemon for the last 7years. My boyfriend is being shopping for the last 11-12 years. As a trainers we have recommended countless friends and clients to the brand! …

IL
Ingo L. 1 year ago on Google
( 5 out of 5 )

Great store with awesome sportive clothes. Very nice and kind staff. All employees are very helpful. Cool ideas at the wardrobe with names and pieces and the service. Also possibility for using the restrooms. You could also get a coffee and water.

R
Riyan 1 year ago on Google
( 5 out of 5 )

Came down to this branch recently to purchase some gymwear for myself. Abbie, was incredibly courteous, engaging and had great customer service skills. …

MM
Matthew Morgan 1 year ago on Google
( 5 out of 5 )

This lululemon takes flagship to the next level. Beautiful and spacious with plenty of associates eager to assist you in the hunt for expensive clothing. Which I bought. Because I am easily manipulated and this clothing is so nice.

SH
S H 1 year ago on Google
( 1 out of 5 )

Went into the store cause heard so much about them. Spend about an hour purchasing and sizing a product. Paid £100, and was told the product would be delivered to me. 1 week later: no email confirmation, No update, no product arrived. I …

AL
Adele Liu 1 year ago on Google
( 5 out of 5 )

Great customer experiences offered here. I was in this store with my hubby last weekend. Hubby went into the fitting room so I was waiting for him outside. A lovely Asian girl working in the fitting room reach out to me asked if I need any …

MJ
Mel Jeffery 1 year ago on Google
( 5 out of 5 )

Loved shopping in here, a proper treat

PC
Paris Campbell 1 year ago on Google
( 5 out of 5 )

Visited this store yesterday and the customer service was impeccable from start to finish. Leah who I believe to be the manager was extremely helpful and such a pleasure to speak to about the products. Thank you for the great experience will be visiting again soon!

AC
Alexandra Cudré-Mauroux 1 year ago on Google
( 4 out of 5 )

Nice store but staff cold and not as helpful as in other stores.

VJ
Vanessa Jablonski 1 year ago on Google
( 5 out of 5 )

It was a really nice shopping experience! I love their clothing, the quality is really good. Eugene did a great job.

AM
Alex M. 1 year ago on Google
( 1 out of 5 )

Unpleasant shopping experience. The cashier was unprofessional, too busy flirting with my husband to notice I was less than 2m away waiting for him to pay. We were the last customers. This happened at closing time, 6pm on Sun 24th April. …

FM
Fin M 1 year ago on Google
( 5 out of 5 )

I was having trouble with a package I had delivered to the store. Holly went out of her way to search through the deliveries and try and find my order. Exceptional customer experience.

EV
Elvie Vero 1 year ago on Google
( 5 out of 5 )

Such a nice store! The dressing rooms are so nice!! Staff was lovely and super friendly, even wrote our names on the doors of the dressing rooms. They where super patient when me and my friend where trying stuff on.
Clothing was great at always, such good quality!

KM
Keylon M 1 year ago on Google
( 5 out of 5 )

Lovely flagship store, clean and tidy, friendly staff throughout. Annoyingly I popped in to browse only and ended up making several purchases as their selected items on the sales racks were too good to turn down.

AA
Amita Adlakha 1 year ago on Google
( 3 out of 5 )

I love their clothes but they’re always too busy to take calls even when they actually are not! Tried to check stocks of items I needed before I went there but never could get through! I also tried at calling from right outside the store to check, it was not too busy at all!

JR
Jamie Rylett 1 year ago on Google
( 3 out of 5 )

This place used to be really good. Service was amazing and a good selection of mens yoga clothes. Now the service is the same as any other clothes store and the store carries hardly any stock. I think this might be the same across all …

SV
Sofie Vindevogel 1 year ago on Google
( 5 out of 5 )

Super helpfull and kind staff, maybe just a bit too pushy

AB
Alexandra Badut 1 year ago on Google
( 1 out of 5 )

Horrible customer service, they charged me £10 more than the price shown on the label.

JM
Jacob Meadowcroft 1 year ago on Google
( 4 out of 5 )

Decent stuff, a bit pricey but a reasonably pleasant shopping experience. I went with my partner and would have enjoyed somewhere to sit while waiting, however!

RG
raccoon guy 1 year ago on Google
( 5 out of 5 )

Wow great shop.
Unfortunately far too expensive for my daughters pockets …shame .

AT
alexandre thauvin 1 year ago on Google
( 2 out of 5 )

Great store and all of the staff is nice, almost all of the staff. Indeed, a waitress totally ignored my girlfriend at several times and even didn’t speak a word when she asked several things during the checkout. That was awkward and embarrassing.

JH
Jonathan Hopkins 1 year ago on Google
( 5 out of 5 )

Usually avoid the high street but my experience here has ensured I’ll definitely return. The shop was smart, cool and calm, and the staff were attentive and helpful. Many thanks to Will who was happy to run around and grab various items for …

KG
Karen Green 1 year ago on Google
( 5 out of 5 )

The most amazing staff and lovely fitness clothing which is so comfortable to wear

NG
Neil Geddes 1 year ago on Google
( 5 out of 5 )

Great styles and helpful staff

DD
D Dn 1 year ago on Google
( 5 out of 5 )

I just wanted to send feedback of one of the staff members. First time I did my shopping Lulumelon! I am sweaty Betty girl but today I was converted into a Lulumelon girl thanks to your staff Eva! She took her time to find me the right …

AB
Abdulrahman Bin Muammar 1 year ago on Google
( 1 out of 5 )

It closes at 8:00 pm and on Google Maps it says it closes at 9:00pm – waste of time to travel and finds it closed !! Very disappointed.

BN
Bobby Nazareth 1 year ago on Google
( 5 out of 5 )

Great store . I love her clothes . I am a big fan and her style is so simple and understated . Beautifully made .
One staff member introduced himself by name and pointed out his colleagues and …

LW
Luca Witt 1 year ago on Google
( 5 out of 5 )

Thanks to Eugene who did a great Job. We will come back

EZ
Ell Z 1 year ago on Google
( 5 out of 5 )

Love their activewear and this is the largest store in London. It even comes with a cafe and yoga studio space. The brand delivers lovely designs combined with functionality. Service is always fantastic too! Side note, the products can be pricey, but the quality is very good and generally last for ages.

JB
Jason Beck 1 year ago on Google
( 5 out of 5 )

I love this store. The store has changed upstairs since the last time I was here. I wish they had more variety for men at this location. My all time favorite location was in Edinburgh because they had a lot more to offer me. Overall I love this store.

AF
Anne Fuller 1 year ago on Google
( 5 out of 5 )

Ugh. I knew better than to walk into this store! It’s two stories of the cutest activewear. My poor wallet 😅 can’t stress enough that this is such good quality clothing …

WE
World Explorer 1 year ago on Google
( 5 out of 5 )

We love LuLu. Staff is always motivated, friendly and up for support.
Nothing can be to difficult to get an article which isn’t in store over.
Will always visit again and buy there, Kudos to Regent St teams!

ES
Ekaterina Stafford 1 year ago on Google
( 1 out of 5 )

I’ve bought a lot of things there yesterday and one of the tops was too big. But today I found those tops cost a bit more and I CANNOT CHANGE it because they’ve called it a “final sale”!!! They didn’t say yesterday that I won’t be able to …

LG
Louis Grey-Edwards 1 year ago on Google
( 5 out of 5 )

Great store, great staff. They make an effort to help you find what you are looking for, and the store is made to be hassle free and a joy to shop in.

PL
Pan Li 1 year ago on Google
( 1 out of 5 )

Very very bad customer experience. I bought the clothes during lockdown which they don’t allow fitting service. I went back to exchange the cloth. The worker is very rude who claim she is a manager in the shop which I doubt it. That they …

SS
S S 1 year ago on Google
( 5 out of 5 )

Nice easy to view store and products. Staff helpful and knowledgeable. A little pricey but products really worth it.

SW
Sue Wen 1 year ago on Google
( 1 out of 5 )

Basically the worse service I ever experienced was in this store. Very disappointing. Staff were either wandering aimlessly around or too busy chatting amongst themselves. Zero initiative taken. Everything seems to be more important than the customer.

HP
himali patel 1 year ago on Google
( 5 out of 5 )

Good customer service and freat store ambience. The only thing is about their sizing. If you are a UK 14 go for US 8 and not 10 as they mentin their chart.

AY
Alex Yang 1 year ago on Google
( 5 out of 5 )

The quality promise is real. I had a small tear at the sleeve button of one of my raincoats which I have already owned for 1-2 years and went to the store expecting to get a stitch job at best or even glue. Instead I walked away with a …

SP
Simona Pribytkova 1 year ago on Google
( 5 out of 5 )

One of most favourite sports wear shops. Staff is really helpful, service is perfect

XW
Xander Wood 1 year ago on Google
( 5 out of 5 )

The European flagship of this Canadian fitness brand is also the biggest branch in the UK. A big range of their usual clothing plus some limited edition ‘lab’ experimental pieces. The clothing is great quality – expensive but built to last. …

SD
Shaun Dowling 1 year ago on Google
( 5 out of 5 )

Great lululemon store. I actually booked in to the suite for some personal styling advice. I came away with a couple brilliant outfits that are smart, but that I can do lunges and squats in. I just love lulu clothing!

AF
Anthony Fritsch 1 year ago on Google
( 4 out of 5 )

Beautiful flagship store, make you sure you visit the Neat cafe on the first floor. The men’s range is sometimes disappointing, since you’re expecting a full range available at the flagship store… especially compared to the online store where the full range is available!

AP
ADjust PPC 1 year ago on Google
( 5 out of 5 )

Very helpful staff. The quality and design are hard to find on other brands.

C
Clarissa 1 year ago on Google
( 5 out of 5 )

Love that they have drinking water taps in store, really cute!

HK
Henry Kyriacou 1 year ago on Google
( 3 out of 5 )

This shops is a little too rich for my blood, however the free water taps for bottles in a shop should be an industry standard.

PA
Penny Andersson 1 year ago on Google
( 5 out of 5 )

Really great customer service. Expensive but very comfortable leggings. Don’t miss out on the teacher discount if you are a yoga teacher.

PM
P Mohan 1 year ago on Google
( 5 out of 5 )

Great customer experience. Very friendly staff that go out of they way to help. Great selection of clothes.

JJ
J Jay 1 year ago on Google
( 4 out of 5 )

A flag ship store should carry more sizes. Love Lululemon anyways.

DK
Deo Kato 1 year ago on Google
( 5 out of 5 )

Great place to shop, and the staff are amiable and welcoming. I had a good experience.

RT
Robert T 1 year ago on Google
( 1 out of 5 )

2nd time in a week I’ve been in the store and walked out due to poor customer service. In men’s on 10/09 at 18:55 pm 3 employees (2m/1f) on floor all talking to each other. I was the only one there and not one offer assistance. I went …

CC
C C 1 year ago on Google
( 5 out of 5 )

Big store with a very wide range of products. It can be quite pricey but I think the products are worth it.

TK
Tina Kekelidze 1 year ago on Google
( 5 out of 5 )

The staff is very nice and helpful. They know the products and help you with the choice! I bought amazing jacket thank you!

BW
Ben Wollage 1 year ago on Google
( 5 out of 5 )

The personal suite is a delight what wonderful service to meet my high expectations and truly exceed them.

L
Locals 1 year ago on Google
( 5 out of 5 )

Eva is very nice staff member, she really helped me very well and knows what client service is!
Big star for her ⭐️

BW
Ben W 1 year ago on Google
( 5 out of 5 )

Fab large Lulu with friendly service and a large range. Awesome for outdoor wear and active wear – men and women.

CF
Caleb Fisher 1 year ago on Google
( 5 out of 5 )

Awesome place to shop and the workers are the nicest friendliest people there. They are always super helpful

TB
Tia Bang 1 year ago on Google
( 1 out of 5 )

none of the lululemon offline stores have stock. avoid. i went to 3 stores and they were all the same. just order online.

HK
HAYOUNG KIM 1 year ago on Google
( 5 out of 5 )

Lovely flagship with the friendliest staffs, has a cute juice cafe with resting areas too. Favourite lulu in London

RC
Richard Completo 1 year ago on Google
( 5 out of 5 )

Love all the shops! Always smells good! Very helpful as always.

RG
Richard Goldstein 1 year ago on Google
( 5 out of 5 )

Very friendly & helpful staff.
Quality products.

PB
Pavla Brymova 1 year ago on Google
( 5 out of 5 )

Wendy has been absolutely amazing and her customer service is way up there 😉

F
F 1 year ago on Google
( 5 out of 5 )

Staff were amazing and lovely, and the quality of the leggings is incredible. Absolutely worth the money

TG
Tom George 1 year ago on Google
( 4 out of 5 )

Lululemon, durable sportswear brand. The store is really big, crowded and has a lot if variety. Right on Oxford street. Easy to locate. Friendly staff

RG
Raphaël Girard 1 year ago on Google
( 5 out of 5 )

Great customer service and friendly staff

M
mugsey 1 year ago on Google
( 4 out of 5 )

i ordered mocha & a protein shake here before and both of them are way too sweet for me.

AB
Anavajja Bev Wilson 1 year ago on Google
( 5 out of 5 )

Best customer service ever…. Appreciate it Lu Lu Lemon staff thank you! Fabulous gear too!

M
margarita 1 year ago on Google
( 5 out of 5 )

Lovely friendly staff and great variation of sports clothing

HB
Henrik Blomberg 1 year ago on Google
( 5 out of 5 )

Great store for both men and women.

ER
Erika Rosen 1 year ago on Google
( 5 out of 5 )

Friendly and helpful staff and yoga pants to die for.

RA
Raxit Amratlal 1 year ago on Google
( 5 out of 5 )

The clothings for workout are just amazing! They are Soo comfortable and make me feel Soo free to workout with

RA
Ryan A 1 year ago on Google
( 4 out of 5 )

You can never fault the service at any of their stores! I do find some of the shirts to be super long though

BB
Billy B 1 year ago on Google
( 1 out of 5 )

Wouldn’t except a return w/ receipts. Never had this happen ever @ Lulu. Won’t be going back here ever again

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