Newcastle Dental Hospital reviews

This Dental Teaching Hospital is renowned all over the world as an excellent place to learn to be a fully qualified dentist. The student fees are substantial. Much is demanded of the students. They use members of the public in the teaching …

After an awful experience at my dentist when they unsuccessfully tried to extract a tooth and I had to stop them because of the pain, I was terrified when I was referred and attended the hospital for them to finish the job. …

I can only comment about their phone system. I was shoved into two queue. So i waited 40 mins on the number they provide only to find out its just a shared switchboard. I had a sinking feeling when I was told ‘I’l just put you through’. …

Had my initial appt in November which lasted about an hour an half. Had one booked for dec that I had to cancel due to covid and said I’d get another in the post. I didnt and had to chase this up myself two months later. Last appt 7th march …

Phoned 111 and had an appointment the next morning everybody at the dental clinic was amazing from reception to clinicians excellent service would highly recommend 😊 …

Absolutely amazing. The students watched over by their supervisors produce a first class service. The NHS might be in chaos but order and detailed attention reigns here. The extraction was done perfectly and 4 days later no pain. Cannot …

Had 2 wisdom teeth taken out today, the two ladies were very good, super quick and know what they’re doing! Always checking in see if everything’s going okay with me too thanks for your help!

Honestly, great NHS service. All staff so lovely, from receptionists, nurses and consultant. Llace was spotlessly clean and I felt informed and relaxed for the little procedure. I has a wisdom tooth removed, swiftly, felt fine but felt a …

Had my little one there today for teeth out under general anaesthetic and I have to say what a fantastic job they all did of making us feel at ease from the moment we arrived to the moment we left, there was not one single tear from my son …

Very patient, friendly and helpful. All very sweet people who care for you.

They take utmost care of you and really dedicate their time.
I went in with pain in my bottom incisors. I had pain in the tooth since may last year, and booked a 111 appointment in January this year. The appointment was …

Had my right lower molar removed on Thursday by two lovely young ladies. Very professional and very reassuring during the whole process. An absolute credit to their profession.

Been waiting 4 weeks for an appointment got straight through to 111 who told me to go there and they removed my tooth highly recommended them and the staff are brilliant and lovely

Maybe it’s because they are students, but the dentists here are more thorough than my own dental practice. …

**Absolutely Outstanding Service and Treatment (Children’s Dept)**
My son (age 8) was referred to the children’s department for a decaying tooth, his SEN issues meant we were dubious about how he would cope with its removal at …

got referred to dental hospital in 2020 for impacted wisdom tooth they sent me home telling me it was the tooth next to it that needed extracted so I went to my own dentist had it removed even though my own dentist said it was not the …

SMILEY FACES, CARING NHS SERVICE

Small car park space …

Been struggling to find an NHS dentist for over a year so I decided I would opt to have treatment done by a dental student, in all honesty I was really nervous but I found Georgie to have such a calming nature about him, so that really helped. We all have to learn some where so I’d really recommend it !!

Just been today as a 111 referral. I hate dentists with a passion my anxiety was through the roof. She made me feel at ease and relaxed was in and out in 20mins minus the tooth. Can’t thank her enough

Very good care at the dental hospital can’t thank them enough

I was referred there today after a 111 call for extreme toothache, I was in, xrayed twice, tooth extracted within a few hours. Amazing friendly people, put me at ease, very supportive. Had a wonderful student named Matthew who did an incredible job. Thank you all

I got referred after calling 111 They phoned back at 08:45 with an appointment for 10:00. 3 hours later, all finished, broken tooth removed, free of charge £3.60 for parking. Caring, considerate, professional. Excellent service.

I had to go to the Dental Hospital on Tuesday and was amazed at the treatment.
The dentist I saw was a lovely young man (Mr Greenwood) and took the time to explain everything to me. You do have to wait in a queue but it is worth it. …

Absolute lifesavers! Called 111 at 4am after suffering the most horrendous tooth/gum ache. Was contacted at 6am by a lovely lady from the NHS who asked for some info and booked me in for an appointment at 1pm (on Saturday) …

I have been going here for the last year. I’ve always feared going to the dentist due to bad past experiences but here it is different
The student that I see is called Callum Heys and he is absolutely brilliant! A …

Amazing staff, they are a credit to the NHS.

Suffered with toothache for months due to a broken tooth , 1 lot of antibiotics last week due to an abscess, got an appointment early this morning through 111 , I was petrified I hate the dentist Rebecca was amazing numbed me and removed the tooth , home within couple of hours

I’d never been to the Dental Hospital before and I was nervous about going for what ended up as an emergency tooth extraction. I was in a lot of pain, but right from when I walked through the door I was made to feel at ease, and the Guy …

Brilliant care and support. Had a lot of anxiety but was talked through everything very calmly, given advice and options along the way and work was carried out to a top standard. I’ve had a few bad experiences at dentists but these people were so impressive, thank you.

My experience was with the childrens department and it was exceptional.
My son was very reluctant to having any dental work done, mostly due to a very bad experience at another practice. …

appalling service. No one ever answers the phone. Have wasted so many hours of my life and over £50 just on trying to call them only for them to never answer. A disgrace

Brilliant, got an appointment straight away as my dentist apparently only works on a Thursday?? They removed my problem tooth within the hour and relieved the pain I’d been having for over a week.. can’t praise them enough.. wish I could remember their names as they were fantastic..

Absolute stars thank you so much for all your help
Had 2 weeks of agony could not get in any local dentist as they were not taking on new nhs patients!! Most wanted £50 over the phone before I could get a …

First class experience at the emergency dental hospital today. The dentist, highly competent student dentists and dental nurse provided outstanding care to an extremely nervous patient. Very grateful for their care for what could have been a traumatic experience.

Attended the dental hospital today due to having bad toothache. The trainee dentists where absolutely brilliant, very friendly and professional. They made me feel at ease as I was very nervous. Well done to you all. X

Ignored half my symptoms left me in agony for a week now, ended up in A&E very ill unable to stop being sick. Still really ill fighting for help while they drag their feet.

Was at the dental hospital yesterday morning. Arrived at 6.45am to beat the rush and there were a number of people already there. The reception doors opened at 7am ready for an 8am registration. All very prompt and well organised. Sadly the …

I had a very painful loose tooth. The dental hospital sorted out my problem in a hour. Very perfesional, Very very safe . I can’t recommend them enough. Thank you Kate for your help and professionalism.

Absolutely terrible!The receptionist spoke to my wife like she was an idiot in front of a queue full of patients! Was made to feel like it was our fault for arriving 15 minutes early to be told we wud have to wait over an hour with 2 kids …

Limited parking, I used rvi multi storey car park which is easily accessible. Give yourself plenty of time to get parked as all car parks and on road parking is very busy. Staff in dental hospital are good at putting you at ease.
Appointment was on time.

Absolutely amazing staff and students, so friendly and welcoming, put me straight at ease knowing how much a nervous patient I am. Explained everything step by step and always made sure I was ok. They go above and beyond

Had tooth ache for 5 days.
Arrived at 07.30 just as well as i was the first one there, then Approximately 25 people was after me. …

I visited the Dental Hospital today. I had an abcess on a broken tooth, I was in a lot of pain already. So it came as a shock when they informed me, the tooth had to come out. When I went into the room to get the tooth out, I was upset. The …

I was in agony begged my dentist to see me take tooth out .got told no as no appointments.emailed dental hosp in morning dr rang me and got appt in afternoon .got tooth out they new I was scared of needles all went on great staff.now got appt for July for restorative dentistry brilliant now just need doctor who sees Peaple 👍 …

Brilliant friendly and professional service

Was unable to get an appointment at my own dentist for four weeks so called Dental Hospital who saw me next day . Brilliant care and service by all staff👍 …

Really very good staff for emergency for dental. They will take x rays if needed, extract and advise what to do. very good kind people.

I was very nervous getting my wisdom tooth out today but thanx to philippa who took my tooth out did a fantastic job and didn’t feel a thing. So thank you philippa & to the other two ladys who helped to 👍 …

Was will organised. Would’ve preferred to have my x-ray followed by a consultancy appointment on the same day rather than wait for another couple of months.

Absolutely amazing, I would have this place as my normal dentist if I could… can I ? Anyway brilliant staff nice friendly and amazing follow up call to make sure everything was good.

Took my partner this morning ,, she was terrified until she was seen by such an amazing young Irish man ,, he is the best of the best ,, we are sooo happy with his calming rappor he had on my partner Janet ,,, thankyou ALL for being wonderful

Poorly organised. Opens earlier than 8.30 to wait for morning appointments. Then they ask people to form a que in the order in which they arrived. This is all of course after the staff have a chat about eye lashes and make up at reception.

Absolutely brilliant , students learning to become aspiring Dentists , I can’t fault them they are meticulous I’ve been cared for by three students up to now & they have all been great, I can smile again & have lost my anxiety about …

Emergency treatment, great service, great staff, superb NHS hospital. The young dentist who treated me, was cool, calm and collected and a credit to his profession, I wish him well in the future.

I was at the Dental Hospital just before Christmas. Amazing treatment from the receptionists to the dentist and the team. Can’t thank them enough!

Went in at 11am was seen by a mr McGuire a young Irish lad and he was amazin a good lad with good banter and pulled a tooth with no pain this is what dentist should be like never thought I would have a laugh whilest having a tooth out top bloke was out and done by 1pm

Staff were great. Thank god for this emergency hospital.

Went in at 8.ooam I had a bit PEK LODGED in my gumb and felt PEKISH so I asked them to remove it to which to my surprise came out nee bother the nurse then produced salt x pepper to sprinkle over it which tasted bootifull thank you so much to dedicated staff

Fantastic place i had an abscess caused by a broken tooth they where understanding and did a fantastic job helping me out today i really don’t know what i would of done with out them i will recommend them anytime to anyone

Very polite nd takes time to listen to what you want .not just interested in what needs doing. but cares about giving you a confident smile bck .

From some one who has a phobia the staff here are amazing. They put you at ease and don’t mind any silly questions that you may ask.

I have been here today to get a tooth removed and even tho the waiting takes sometime the staff I have seen today have all been excellent

I went here this morning had to have 2 teeth out brilliant service suzie made me feel so comfortable thankyou so much

Went in with a abscess, cracked tooth was seen quite quickly, very helpful and caring.

The dentist and the nurse were very friendly and helpful

Surgery was on time and staff were lovely. Would have liked more info on aftercare

The operator was talking to me like I was a 6 year old. Absolutely disgusting

They are a lifesaver, brilliant staff excellent service.

The set up is rediculous. Over 5 hours waiting and were 2nd in que.

Lovely friendly staff very covid safe

Absolutely amazing staff. So friendly so caring and so understanding

Parking his absolutely terrible can never find a place to park

Staff are really nice and friendly. Parking can be an absolute nightmare

Great staff & top class dental treatment.

Thumbs up for those guys, very professional and caring staff 👍🏻 …

friendly staff..just get there at 7am if u want to be seen in moring

Excellent staff really professional

Very professional and friendly staff.

Excellent

Nice caring staff.