Northern Gas Networks reviews

i also do wonder why the polite and courteous workforce blocked my Mothers driveway on countless occasions while their colleagues interfered with My Mothers Volvo. …

poor customer service. Why do you still have shielding mentioned in your prerecorded message when this is not anymore a measure included in the government guidance. why do i need to listen 1min 38 of nonsense about safety when i need to …

They dug up the pathway at my neighbours and left such a mess across the pathway and on the steps leading down to my house. One of their workers arrived today supposedly to power wash the path, he did s9 e of the path but washed the mess down onto our steps. There is more of a mess than before. It’s all trailing into the house.

I work for a consultancy based in Sunderland and i have to admit i deal with these on a regular basis. Never had an issue and gets the job done each time with no hassle. Keep up the good work

Cannot praise both teams of guys who were here for 10 hours fixing a gas leak! Had a nightmare trying to get the pipe to the meter but perservered and didn’t tear up my new flooring! Even crawled on all fours under the floor to lead it through! Amazing work!

I could not fault the team of guys who have installed new gas pipes in my home, every single member of the team was polite efficient and hard working. The best service I have ever received from any company James Obrians team were faultless

After ringing for some advise the customer services have a engineer out the following day and problem rectified within a couple of hours well done

The freephone number is great news!
It’s a pity they don’t have people to answer it!
I waited 20 minutes to speak to someone who told me they had been “busy”!

Customer care centre excellent in Sunderland, sorted my problem out quickly and professionally.

Could not fault the service from the dail before you dig team

Very well run and friendly

Great

Parking can be a nightmare

Top class service