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Write a ReviewI’m currently being treated for a badly burnt foot…….
Exceptional is, the only way to describe the treatment I’m receiving at the …
Went in as had hurt my foot, got called in to see a nurse after 1 hour, nurse didn’t even look at my foot, then said why didn’t you go to your gp, I said because I feel I need an xray (I have medical knowledge). Nurse said no to xray as …
Took my daughter to urgent care. The staff from reception to the nurse who dealt with my daughter was super kind and very friendly and very efficient.
Today was the second time whilst on holiday we had reason to visit this lovely hospital in Penrith. Everyone (as before) from reception, nurses and Doctor were excellent, thank you
First class hospital just off the A66 opposite Bm. Very clean staff are professional and friendly covid aware and great at what they do.
Tried to contact Physiotherapist dept this afternoon but no answer- spoke to colleague in other dept and transferred to main reception but still no answer! Very poor
Having walked around Penrith for a while I had 30 minutes before my appointment at 1PM. I went to the canteen and had Lasagne and chips with garlic bread. So sorry I didn’t take any photos as It wasn’t on my plate very long. The staff I’ve known for 20 years . The price was under a fiver . DON’T EVER CLOSE PENRITH HOSPITAL.
While staying near Penrith over Christmas, i had a fall and went to the A&E Department. All the staff from the Receptionist to the nursing staff were lovely. Thank you especially working the Christmas period.
Lovely and professional staff. Thank you for being great.
Lovely receptionist, lovely nurse and lovely consultant. I was seen promptly and the consultant put me at ease straight away. It was also a beautiful trip out in the countryside. Highly recommended. 😁 …
took our daughter following a fall while on our holiday, staff were fantastic and couldn`t do enough to put her at ease. triage carried out, xrays, assessment, splint fitted and final advice/review before letting us leave. Superb start to finish, thank you to all involved.
Sorted out the issue so job done
Only 4 stars because :-
Waiting time …
The NHS only caters for ill patients with spurting blood from wounds/ broken bones. They have ZERO interest with anyone with an invisible illness. They would rather drink coffee behind a closed door than help a sick person without an open …
It’s called Urgent Care Department for a reason!!!! After 111 wouldn’t recognise Penrith as a town, I had no other choice to go in and find the surprise of the 24h department being closed at 10pm with a sign saying to come back at 8am or call 111. Preposterous. 👎 …
Excellent drop in centre, fast, efficient, and highly skilled staff who are a tribute to the NHS.
Special thanks to Nurses Jodie and Kathryn for their kind and caring professionalism.
Arrived to be greeted by very efficient and friendly parking attendant, who not only issued me with a zone card for car but directed me to the part of the hospital I needed – viva la NHS first class. Staff very friendly
complex environment simply ‘still’ underfunded.
NHS needs more £££s to save the best resource: our humanity. bless the NHS and their staff working beyond capacity, the dedication is there.
Thank you to the staff of the Eden unit for the fantastic end of life care given to my Dad . Everyone was absolutely wonderful. Thank you for the help and support you gave to me and my family xx
Very clean and adherent to goid practice re: Covid. Pleasant staff and Prompt service, very little waiting time.
GREAT PEOPLE, serving the local community to promote health, save lives and deliver babies. If you think its ok to complain, trying living without NHS!
Seen really quickly and the four staff we interacted with could not have done any more to reassure us and help us with our minor emergency
The team there is doing a great job. If you are very ill, you may be referred to Carlisle Hospital.
Seen very quickly. Got treated and nurses checked on me between other patients.
Worst hospital and staff I’ve been too so called “treatment” has left my partner with bruises the staff were arrogant and very rude and caused more injury very shocked with the way we was treated and have been told about the terrible service from other Penrith locals.
Penrith urgent care centre… Pleasant staff, efficient fast service. Thank you so much.
Good Doctor & Good nurses. Outstanding & helpful thank you
Routine appointment went as planned, on time, courteous staff.
Great, very friendly physio team helped me massively.
Everyone was friendly and very helpful, the lady on reception was really nice.
superb service. fell on the hillside and they looked after me, stitches, brilliant.
Not to impress with staff attitude. No one in the lobby and still being told that I’ve to wait.
Very friendly staff. Superb service provided by medics and staff.
Had to visit after falling off a bike staff v.professional and efficient places like this are a credit to the nhs and the community it serves
Thanks to all of you absolutely fantastic service from beginning to end.
Very fast, efficient and friendly A & E unit.
Friendly, professional staff and comfortable surroundings.
Thanks for making me happy when you told me nothing was wrong
When I fell down the stairs
quite good.
dreadful