Teddington Memorial Hospital reviews

Visited physiotherapy dept in April. Excellent professional, and indepth consultation. I was very happy with the advice given. I was listened to and did not feel rushed. I have had cause to visit Teddington memorial hospital for several different issues over many years and my care has always been wonderful. Thank you.

I have nothing but praise for the way I was treated today. Reception staff and doctor very professional and caring. I consider that the wait of 2 hours was totally acceptable given that it was standing room only in the waiting area when I arrived. Thank you.

Staff were polite and helpful to a degree, much more than they are at Kingston hospital. This was my first visit here and it was a positive experience and day, in great company within my negative week. …

Very disappointing.. went in with my son to be told straight away that they were at full capacity and would speak to someone for advice.. Waiting room was empty but it was 15 min to close. Saw a nurse, she said very high temperature, heart …

Awful patient support. I was not expecting such a service from the people who gave a Hippocratic oath. We came for the other hospital for the dressing after the surgery as we were explained that this hospital can accommodate us for 8am till …

Sadly, I have to mirror the comments that say “if you are white, you will be seen first”. My mother who had an open fracture wound with visible blood loss was left waiting over an hour (we had been sent by 111), but people who had casually …

Busy day so a long wait. Efficient staff and caring doctors. Small car park.

Horrible experience today with the staff..they asked everyone to go even it was only 6pm and didn’t treat anyone even emergencies..I took my daughter there because she injured her eye in school and she was in pain but they refused to even …

The one star is only because the doctor we saw was very friendly and nice and great with our 3 year old daughter. The reception staff however were all extremely rude an unpleasant. Given than I was bringing my child in and was already …

Waited with my 1.5yr old, we only had to wait an hour which is incredible vs A&E. Doctor was absolutely lovely and thorough. Made sure the prescription was in stock at the pharmacy whilst I was in the room which was so kind!

0 !
I do not recommend ! a child with a high fever of 40 degrees, who had no strength to stand or move, slept all the time from weakness, had a discharge from the …

Very very bad hospital went yesterday night 5 of may around 8 pm
With pain on my chest and headache 🤕 and feel deezy…
And one of the doctor was sayings to me that couldn’t help me cause they were …

I just came out the Urgent care with my 5yo who opened her chin at school and we wait 15 min to be helped and the attention was really good, thanks to Dr Josiah to take such a good care of my daughter!

Great service . I called in advance to find out the likelihood of my son’s ankle being x-rayed , and was given an estimated deadline . We met that deadline to arrive , and the staff couldn’t have been more helpful to ensure he was seen .
Many thanks

Refused being treated as apparently full capacity. No one was around, it was completely empty but it was 10 mins to closing time. I thought hospital supposed to treat people. Staff very rude. Disappointed.

Took my son to be seen by a doctor. Pleased with the service provided. Especially very quick response by the clinics personnel in helping me to get the required medicine, which was not available in the pharmacy.

Do not go- if you are either an adult or over 10. It is just ridiculous- you have to wait between 1 to 2 hours to be then asked to go to Kingston or west Middlesex – …

Doctor rami was excellent with his professionalism and knowledge he spoke to my father about a heavy head my father was experiencing some doctors would cast it aside and not take it seriously but rami took the time and effort to look at my father.

Suspect this place would be good if one could connect with a staff member!
Initial receptionist excellent, but walk in clinic lackadaisical and have a completely disinterested voice message which does not facilitate leaving message and cuts off…….pretty dire really….

Went to the urgent care section and got seen super quickly, friendly staff, exceptional service. Well done NHS

despicable
took my 3yo grandson got there at 2pm 2hrs later we asked receptionist when he would be seen she said 4 people before him loads went in and left before him an …

Excellent staff and were seen by the lovely nurse within 1.5 hours. Also, had an xray in the same time.

This place is fantastic. I saw Eileen today who was kind, professional and very helpful. I really wish that NHS staff members were respected more and paid more; I can’t believe people on here are complaining about this place, I’ve always …

A fantastic service, very quick and very friendly. Especially when I came in 10 mins before it closed!

I was in the Pamela Bryant ward for two weeks and was very thankful to have been able to have a bed there. The ward was small and personal. TSister Sen was an exceptional nurse and nurse Veena too was veery caringwhile Danteand Carlton …

I arrived at 5pm on 21st October.
Was seen and told the abbsess under my armpit needed to be drained and was infected. …

Awful receptionist! Rude and unhelpful! A young child was sick and his mother told the receptionist he had diarrhea. He appeared quite unwell. Despite this the receptionist told the lady that there was no appointments and he was going to …

First of all, let me give you a fact… parking… very limited space and must be paid for, so do remember your wallet, if that is you wish to park and pay. If however like me, you are capable of a short walk, Coleshill Road (first on the …

Went to Teddington Hospital today with a badly cut finger. I was seen incredibly quickly! Amazing staff, very efficient, friendly, and extremely caring. From the lady on the door to the lady who checked me in, to Susie the lovely nurse – I thank you all very much!

My Partner waited for 2 hours with extreme dental pain, only to be told by a nurse at the end of the day that there is nothing they can do to help whatsoever. The women at the front desk were extremely unhelpful and seemed to enjoy watching …

This “hospital “ has gone massively downhill in the urgent care department. Staff on the door are beyond rude and sarcastic. Lovely welcoming to the hospital. Bring enough food for dinner ! And don’t expected to even get help ! Honestly used to be amazing and now is. Just. Trash.

The overall experience was great, the wait wasn’t too long and the nurse I saw was lovely.
But! …

Went to have two dressings changed and advice on wounds made by removal of sun damaged skin. I only waited a few minutes and was seen by an excellent nurse. Given good information and went away with fresh dressings feeling confident in her advice.

Good hospital but small. Excellent Cardiac Rehabilitation classes (if phase 3) with very professional and supportive staff

Awful service, this hospital has gone downhill. First of all I do not understand their queueing system, you can be the first one in yet you will not be prioritised first no matter how bad your medical condition is. …

Staff are incredibly welcoming and helpful. If you’re up for a 5 hour wait, this place is incredibly pleasant and clean. Bring a picnic and something to pass the time. Also don’t expect to be treated after your wait, enjoy the air …

We popped into the walk in on Sunday lunchtime and got seen by an excellent helpful nurse within 10 minutes. Extremely professional wonderful service. Thank you.

Another very helpful nurse looked at my sons suspected broken elbow. She didn’t just look at the obvious she discussed different options/discussed other views and told us what to do next. Could not have been more professional or more helpful.

I waited for an hour then the reception said that still she is not booked me to the Dr then she said can’t book you with dr because there are too many sick 🤔she booked me with a nurse …

Last Sunday after the initial “longish” wait, I was seen by the advanced practice registered nurse Eileen Carney-Jones, who showed a very caring and compassionate attitude as well as being extremely professional and prepared. She made every …

was there this morning had a lovely nurse who attended to me. She is very friendly and helpful .

I visited Teddington Memorial Hospital three times as I was suffering with severe panic attacks. I met a GP called Dr Brugha who really cared about my situation, she gave me advice on how to deal with my issues alongside added stress …

Arrived with my 15 month old today. Everyone I interacted with was compassionate and professional. The security guard was a pleasure to deal with when I’d forgotten to pick up a ticket, reception staff were lovely and the doctor who treated …

The staff at this hospital were extremely helpful and knowledgeable.The care my husband received concerning an urgent prescription was wonderful.

Extremely odd queuing system where you are placed on separate queues (to a medical individual) rather than a queue based on your condition or arrival time. Doesn’t seem fair and from experience, you are likely to be seen sooner if you are a white individual (maybe that’s how the queue is prioritised?…)

First impressions not great. Receptionist was extremely rude, she just looked at me with a blank expression and expected me to tell her my details without saying hello or anything for that matter. Doctor was a bit better but I still feel …

I can’t fault my first visit at teddington hospital the ladies name is Dee House
couldn’t be more …

Absolutely brilliant!,and in particular I can’t thank Lauren Johnson enough.Her professionalism and commitment to patients is priceless.A massive thank you for helping me on my road to recovery.

Easy and quick walk-in service. Doesn’t take too long to be called despite I was told they were short of staffs since it’s Sunday morning. Nurse Eileen (I hope I spelt this correct) was so helpful and motherly. I was in pain and she talks …

Incredibly efficient, professional and polite. A credit to the NHS.

Visited the Hpospital today with my 81 yr old husband who had a severe allergic rash affecting the whole of his body causing much discomfort. Despite very few patients waiting to be seen he was kept waiting for several hours.New patients …

COVID-19 booster jab today. Very efficient and friendly staff. Set up in little private rooms rather than just screens. Would definitely recommend for booster.

Left frustrated with medical unprofessionalism!
We arrived with a toddler with a deep cut of 1.5 cm. My girl was seen by a nurse who told us to wait in a queque. My girl needed a re-stiching of a cut. The …

very prompt efficient service, my appointment was on time.. although reception was nearly empty, so probably a quiet day. but hey say what you see.. no issues here for me on the day I had to go for a X-Ray.. could not have worked out better really.

Fantastic walk in service, treated within the hour, helpful staff and very patient. Can’t talk highly of the NHS here

Absolute joke. Is open until 8pm but got told nurses aren’t there past 6pm?! What kind of walk in centre??? Got there at 5:15pm and got turned away because the last appointment was booked for 5:30pm even though my dressing change (which I …

The sounds of the dead were like music to my ears. I love this place (tauba)

I would give 0 if possible.

I have a discomfort in my lower back area so decided to go and see the doctor as …

The duty nurse thought that because I look foreign, she felt the need to explain how things work in this country, starting the conversation with ‘ well in this country it works like this ‘! …

Breast screening- unfortunately I was late- no reproof, just a friendly welcome. I waited less than a minute and I was treated with warm professional courtesy. Full marks from me – and many thanks.

I was visiting your hospital 2 days ago with asthma attack. I walked
up to the walk in receptionist and she asked me some general questions
and I made a comment about the weather of your country. I say the weather is too …

In May this year, I saw a doctor whom I assumed to be a specialist (Dermatology clinic). In his letter to my GP, he appeared to have dismissed everything I had told him. It transpired that he was a GP, which could explain why he hadn’t …

I had an accident before the weekend injuring my shoulder and came under a lot of pain to this hospital on the Monday morning…From the nurse on reception at the door to all the reception staffing inside the service was …

My 3years daughter have been seen by doctor called Nicola ( paediatric). She has a great approach to children and smiles at all the time. Great experience.

Absolute waste of time! No sympathy, waved me away within 1 minute of being seen. No support given to me as I can’t walk on my foot, refused to xray. In general the vibe given off was as if I was pretending. Typical NHS behaviour! Would not recommend!!!

Had my vaccination there. Incredible professional organised service from friendly efficient staff in a safe clean environment. Highly recommend.

I m very upset,my boyfriend has been there for an infection and they had given him an antibiotic 500mg 4 times a day for one week without visiting him.now he is feeling very bad,he can t work.we went in another hospital and they said that …

I took my husband to Teddington Memorial last Wednesday night as he was suffering from stomach pain. After a very short consultation the doctor dismissed him with a prescription for Buscopan. My husband had emergency surgery on Saturday …

Joined queue for opening at 8.00 on Sunday morning. In, prescribed antibiotics and back home by 9.00!

Helped someone to visit the walk in service after 7pm. The patient was seen to at 8pm by an experience nurse. Very impress with the overall services at the hospital.

The best service I have ever received in any walk in centre. Kind and numerous staff, reasonable waiting times and tolerable levels of bureaucracy. Keep up the good work!

Most efficient and friendly staff. Quick and clear guidance and so supportive. Couldn’t recommend highly enough.

Was seen very quickly by Eileen. She was fantastic

Go only to out of hours GP they are the best and you don’t need to wait long as in the walking center there… …

So happy about the service I received yesterday in the clinic! Reasonable waiting hours, attentive and caring nurses, very helpful staff!

Had a minor op there last Friday, can’t praise them enough. Place was spotlessly clean, charming and informative staff, everything clearly explained, no waiting, thank you!

Very clean, did not have to wait long, all staff are lovely and caring. Defiantly recommend this walk in hospital.

I express my great gratitude for the help received in this hospital!

Mammogram – I can’t say how well I was looked after today. Such a positive experience!

Friendly and professional staff, not a long waiting time, saw to my needs 100%. Very satisfied and would recommend for anybody looking for a walk in centre.