Petwise average reviews all over the web

2.3
Total Reviews 27

Average reviews from all platforms

Average Rating 2.3

Average reviews from all platforms

  • 5.0
    8
  • 4.0
    0
  • 3.0
    1
  • 2.0
    0
  • 1.0
    18
Petwise reviews breakdown:
Google
2.3
27

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

27 Petwise reviews on Google

S
Sam 7 months ago on Google
( 5 out of 5 )

I moved my policy to Petwise last October 22 and sadly in December my beloved dog was diagnosed with a serious liver issue and passed away in March 23
Petwise staff been excellent throughout this time. An email when a vets claim …

AC
Andrew Carpenter 7 months ago on Google
( 1 out of 5 )

I moved both of my dogs to Petwise Insurance and after two years my elderly (15 years of age) Labradoodle was struggling so much; incontinent, blind, not eating, difficulty standing and falling over that we decided it was kinder to let him …

SP
Steve P 7 months ago on Google
( 1 out of 5 )

Do Not Use. Despite having a policy with themselves for years as soon i attempted to claim against he farewell terms in the policy only tohave it refused. Just another insurance company with no decency. An absolute joke.

BC
Barry Comer 7 months ago on Google
( 1 out of 5 )

Went for a policy with pet wise,sadly lost our little dog. Staff at insurers obviously do not talk to each other and I was continually fobbed off with information about my claim and even now they are next to useless and not to be trusted

C
Chili 7 months ago on Google
( 1 out of 5 )

DO NOT USE! ABSOLUTE SCAM! Refuse to pay out a small claim, making distraught owners who have just lost a beloved pet go through hell, arguing over the phone, being rude and condescending.

JC
James Cannon 7 months ago on Google
( 1 out of 5 )

I have just experienced my first claim with this company. They have taken 3 months to process after constant chasing and are now trying to only pay out 50% of costs. I am genuinely shocked by this company.

LJ
Leanne Jeffrey 7 months ago on Google
( 1 out of 5 )

My dog passed away a few weeks after taking the policy in August 2022 after receiving emails from them asking to pay the remains of the monthly bill which I did I’m still yet to hear anything from them regarding my claim. It’s frustrating …

KW
Keith Wright 7 months ago on Google
( 1 out of 5 )

Absolutely appalling Customer Service. A simple request to cancel the pet policy following the death of my other in law continues 3 months after notifying them. At one point they stated that only the policy holder (now deceased) could make …

DA
Dustin Arron Moore 7 months ago on Google
( 5 out of 5 )

Fantastic company handled all of my needs and made sure I was happy with my results. Great follow up and customer service! Nice to deal with a company that remembers what customer service is! Thanks Petwise you guys are awesome!

RM
Ryan Murphy 7 months ago on Google
( 1 out of 5 )

AVOID AT ALL COSTS! Charlatans took a years insurance out for my 9 year old staffie starting noticing swelling round her eye took her vets who said she will need a MRI scan rang petwise who said I was covered for this so I had pay £1800 up …

KH
KENNETH HASSARD 7 months ago on Google
( 5 out of 5 )

Very happy with petwise , have paid out quickly for my dog’s diabetes & keep in regular contact

ET
Eleanor Thompson 7 months ago on Google
( 1 out of 5 )

Whatever you do, do not insure your pet with this company. It’s taken 3 months for my claim to be paid, and I’ve received only 2/3rds of what I was due. During every call, I received a computer says no attitude. They are the stereotype …

NG
Nicholas Gates 7 months ago on Google
( 1 out of 5 )

Probably my worst experience of an insurance company during my adult life, and I am now 58. My cat received a very bad bite near his throat on a Saturday afternoon in early January. There was a lot of blood and it was quite a distressing …

PD
P Dixon 7 months ago on Google
( 1 out of 5 )

Price for cover was very competitive however having submitted a small claim I am very disappointed that this has not yet been resolved 9 weeks later. Would not use again.

NH
Natalie Hern 7 months ago on Google
( 5 out of 5 )

My father has held a policy with this company for a number of years, he has recently passed away and I needed to amend the policy. I dealt with a gentleman called Ian who was the most helpful compassionate and understanding person I have …

LM
LAURA MACKAY 7 months ago on Google
( 1 out of 5 )

Very poor service. Take multiple excesses just because they feel they can.

CS
Customer Satisfaction 7 months ago on Google
( 1 out of 5 )

Don’t expect to get paid if you have a genuine claim. They will do everything to wriggle out of settling. Very disappointing and reinforces the terrible reputation the insurance industry has.

MA
Marks Allotment 7 months ago on Google
( 1 out of 5 )

brilliant company unless you make a claim, then make excuses why they can’t pay out.

J
James’Spam 7 months ago on Google
( 1 out of 5 )

This business is attempting to pay people online for better reviews. I know because I saw the advertised listing requesting the paid reviews.

DM
Danny Moore 7 months ago on Google
( 1 out of 5 )

Terrible company. Do everything in their power not to pay out and once they are forced to they start doubling your premium. Even demand admin fees once you cancel. Avoid.

AL
Annette Lamb 7 months ago on Google
( 1 out of 5 )

Dreadful customer service. Never answer phone or emails! Go elsewhere

SR
Small Room Audio 7 months ago on Google
( 5 out of 5 )

Fantastic insurance, really great pricing and service

DM
DJ Mixit_UP 7 months ago on Google
( 3 out of 5 )

It’s a situational type place with focused people.

DE
David Eccles 7 months ago on Google
( 5 out of 5 )

Great price and very helpful

MG
Marlisa Garza 7 months ago on Google
( 5 out of 5 )

GREAT people good service

AM
Andrew marsden 7 months ago on Google
( 5 out of 5 )

Fast Efficient online chat facility

DE
Dave Evans 7 months ago on Google
( 1 out of 5 )

Find better!

Read more reviews about Insurance,Insurance company companies and services

AXA

Review

National Friendly

Review

NCI Insurance

Review

Bicy

Review

Places for People Financial Services

Review

H.R.Owen

Review