Richburns reviews

I looked at the reviews before ringing the number and of course they are not good at all. By the looks of it some people have been talking to the wrong person who should not be in this job. I spoke with a young lad who has lifted a weight …

The most disgusting people I’ve ever came across. I tried to explain about my situation. Recently been in an accident, no care or empathy. I tried asking if I could pay half the money she turned her back on me, she wouldn’t listen and even …

What kind of company threatens legal action, even a warranty of entry, but then doesn’t answer the phone for over an hour, or provide any other means to contact them? …

I had an agent visit me today and he was nothing but compassionate, helpful, understanding and keen to reach a solution with me regarding a debt related to my energy provider. Thank you for this it has really helped me today.

This Creature can’t even identify themselves. They can’t even serve/execute a warrant to the right correct person or address.
This creature, rips his own warrant – Letter up & drives off …

I think they don’t have functioning phones as I’ve called them multiple times on multiple days, accumulating 2+ hours on hold yet no one picks up.

Send you threatening letters but can’t even answer the phone , bunch of Wally’s !!!

Very bad behaviour from these gangsters , they tell court lies and behave like Mafia , just after their fees on the cost of consumers and vulnerable businesses and people. Their representatives in courts look dodgy and dirty and they …

Horrible customer service. Kadisha was the person we spoke to who was aggressive , rude , unprofessional and not a good representative for any business. Mcdonalds late shift workers have more manners. She should be ashamed in all honesty. …

Rude , unprofessional, liars. They love to use bully tactics. Had a visit apparently had a warrant of entry to install prepayment electronic meter but could not produce said warrant . They then said they would call the police ..never did , …

Disgraceful company and after requesting to be contacted directly for future issues they would rather hassle my disabled son and my wife who has an anxiety condition, absolute scumbags

this company are chasing me for a debt which is not owed and was a clerical error by my utility company in 2020 !!!! I have posted proofs to Richburns Ltd showing I do not owe any money – Richburns ignore my letters, they do not pick up the …

should be 0 stars. Unprofessional “so you pay when you feel like?” er, I pay every 2 weeks…. look at the record. “please text me the numbers for the help agencies”…..them;”so you are refusing the numbers?” in the end I wrote them down, as I did not want ‘refused’ on my records. Think they need to attend a ‘people matter’ course.

I’d rate it 0 ZERO star if I could. This company is useless. It’s changing us for a debt from a previous tenant. They never answer the phone. If they answer after 1 hour of you waiting on the phone they are then rude and put the phone down on you if you send them letters they ignore it and keep on changing you wrongly.

Entered a vulnerable person’s property on the basis they had a Warranty (which is a lie) to enter to get money for a debt that had been paid. They had no CCJ approved. Dangerous and operating illegally on behalf of Scottish Power.

Been trying to get through for over a hour does anyone even work here

this company have turned up today unannounced and with NO prior warning. the man shouted through my letterbox to open the door after only one abrupt knock. he then said they are doing something to my gas/electric meters outside and also …

Random letter saying I owe £7500 for electricity? What the hell am I lighting up the Eiffel tower!!!! Woman on the phone was horrible and rude and wouldn’t help at all. It also says I am getting a charge of £42 to come to my premises and collect payment LOL.

Give it the biggen but wouldn’t last 2 minutes in the ring

Why do they have phones when they dont pick up! chasing previous tenants but sending us the letters. if you do your job right then you dont need to chase them.

Disgusting company,

I emailed them regarding my mom and her severe disability which means they can’t …

This company gave my name to british gas for a bill at a house I haven’t lived at for over 10years. When I did live at this property I was a child. This incorrect information passed on by this company has impacted my credit file and they …

Does noone answer the phones here. Your sharp enough to come out to peoples homes and charge them for it but can’t simply pick up the phone to resolve anything.

Received an email saturday to confirm they were coming monday for a collection, from scottish power, they are unaware that there is an open Legal case against myself and scottish power, well they wouldnt know as they dont answer their …

HAS ANYONE EXPERIENCED THERE DIRTY TACTICS OF SAYING THEY CALLED BUT NEVER GOT TO TALK TO ANYONE ..BUT YET THAT JUST POSTED A LETTER THROUGH THE DOOR VERY VERY QUIETLY AND LEFT….

Lying low life advisor knocking on random doors trying get access to the property as they cannot locate who they are looking for.

Shocking, damaged my daughter’s door and left threatening letter. Debt is from previous owners

How can a company post an erroneous collection letter through my letterbox and then have no one to pick up their phone on a Monday morning (9:15am), afternoon (13:25), and evening (16:00) – as I’ve tried reaching them to discuss this distasteful joke?? 🙁

Broke into my house,was wrong address, tried explaining this and they we’re not interested so reported to the police as they refuse to accept there mistake

Useless people who can’t answer simple questions. Terrible service

These geniuses are visiting & posting their intimidation letters to wrong addresses.

Incredibly rude and dismissive.

WORST PEOPLE TO DEAL WITH.
DAMAGED MY DOOR AND BECAME VIOLENT
WASNT EVEN MY ADDRESS

Shame on you

Absolute Jellies.