Total Reviews 69

Average reviews from all platforms

Average Rating 3.8

Average reviews from all platforms

  • 5.0
    43
  • 4.0
    3
  • 3.0
    2
  • 2.0
    5
  • 1.0
    16
Spire Washington Hospital reviews breakdown:
Google
3.8
69

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69 Spire Washington Hospital reviews on Google

KK
Karen King 3 months ago on Google
( 2 out of 5 )

Attended this hospital a number of times and will try to avoid in future.
The car park is too small. If you are trying to make an appointment time, make sure you leave plenty of time to try and secure a parking space. …

JW
Judith Wilson 3 months ago on Google
( 5 out of 5 )

Just been in the spire for a hip replacement and iv got nothing but praise for this hospital, from the reception to the care off the nurses and doctors, they are all brilliant, very caring and helpful, and iv got to mention the food is fab …

HB
Heline Bekker 3 months ago on Google
( 5 out of 5 )

I had my full abdominal hysterectomy at Spire Washington. The staff on the ward is absolutely AMAZING. The anesthetist was making jokes with me to help calm my nerves and his lovely assistant held my hand and comforted me when I started to …

AM
Ann Marie Harrison 3 months ago on Google
( 1 out of 5 )

Unfortunately referral letter and scan results weren’t given to the Consultant. Therefore I was not given any feedback on scan results which was the reason for the referral. Instead I was insulted and was told that my Sonographer was …

JA
J Armstrong 3 months ago on Google
( 5 out of 5 )

Stayed overnight at this hospital on Tuesday, through to Wednesday teatime and was cared for by the best staff ever.First of all the carpark is free so I left my car overnight so hubby could drive me back next day.admin staff are happy to …

KJ
Kingsley James 3 months ago on Google
( 1 out of 5 )

Hopeless service. Trying to get an MRI scan and was told to email my referral letter which I did. No response for 12 days so I had to call to chase up. First time I got directed to a voicemail so I left a message. After 3 days no …

KH
Keith Hannah 3 months ago on Google
( 5 out of 5 )

Recently attended this hospital for day surgery. First class treatment from all staff throughout my stay, especially the Consultant and medical staff. No issues whatsoever. …

AJ
Abbie Jade 3 months ago on Google
( 5 out of 5 )

Helpful staff and great consultants. I was a private day patient, everything was arranged quickly and easily. Easy free parking too.

JW
Janice Wailes 3 months ago on Google
( 2 out of 5 )

I have attended this hospital both as a private patient and as an NHS patient a number of times over the years and have not had any real problems. Over the past year however, it has become clear to me that this hospital is just an …

AJ
Anna Johnson 3 months ago on Google
( 1 out of 5 )

Tried and tried to get through to reception to cancel an appointment i’d made online within the time i could get a refund. And it kept saying “our outpatient booking department is now closed. We are open Monday to Friday 8:30am to 8:30pm” …

SW
Stephen Wild 3 months ago on Google
( 5 out of 5 )

I have just had a hip replacement at the Spire and would like to put on record my thanks and appreciation to all the staff I met during my stay. I had my first consultation with Mr Stephen Green, who went through the options and explained …

JD
john davison 3 months ago on Google
( 5 out of 5 )

Self funded an operation due to delays and lack of confidence in the NHS.
Quote and ranging payment was extremely easy and even offer interest free instalments! …

CB
Chloe Bruce 3 months ago on Google
( 1 out of 5 )

I booked to have rhinoplasty surgery, my surgery was cancelled and then it took 4 month to get a new date for my surgery. I was offered a date with 3 days notice then after organising my time off at work i was told we have gave it to …

CJ
Charmed JEWELLERY 3 months ago on Google
( 5 out of 5 )

Treatment and staff are amazing – thank you to all. We are very grateful.

SL
Stuart Lovett 3 months ago on Google
( 5 out of 5 )

I’m writing this while still in the hospital bed from the nurse that took my blood on Friday (10/10 for no pain and bruising by the way) I have a phobia of needles but she was very friendly and put me at ease. Then from being admitted to …

HW
H Watson 3 months ago on Google
( 5 out of 5 )

Was in last Saturday having a breast reduction. My consultant is lovely and the whole team assisting him were great. Absolutely cannot fault the nurses who looked after me after the procedure. They were all so caring and kind and couldn’t …

LE
Lynn Eddery 3 months ago on Google
( 5 out of 5 )

Recently had an operation at Washington Spire hospital got to say 💯 looked after from consultation to operation to after care the nurses are fantastic looked after me would highly recommend this hospital Thankyou so much …

JS
James Sexton 3 months ago on Google
( 5 out of 5 )

Recently had a procedure done here with Mr Johnson and everything has been amazing.
I’m someone who suffers bad anxiety ecspecially when it comes to …

CS
Cali Stuttard 3 months ago on Google
( 5 out of 5 )

My visit today was absolutely amazing, couldn’t fault any of the staff. I was worried as I had to take my young son with me and all the staff accommodated me above and beyond their duties I’m sure. They made sure I was comfortable and even …

AL
adam lee 3 months ago on Google
( 1 out of 5 )

This Place is a joke!! My operation was cancelled for an extra two months because the surgeon was on holiday after already waiting we’ll over six months!! He then cancelled three times after his skiing trip to Sweden or the Swiss alps who …

SO
shannon oliver 3 months ago on Google
( 1 out of 5 )

Was very late to be seen however the first nurse and man doing my ultrasound were lovely. Then I had to see the surgeon afterwards for my results and mentioned something to see if it was linked to be told it didn’t matter to him he was just rude. (Dr batty) never again

MB
Maureen Bell 3 months ago on Google
( 1 out of 5 )

So Today I went to the Spire for a colonoscopy
Appointment was 8:00
Was seen straight away prepped in gown etc for procedure sat in chair in empty …

PJ
Pam Johnson 3 months ago on Google
( 2 out of 5 )

I was referred as an NHS patient for a spinal injection. All was fully explained about the procedure and the Doctor arranged the appointment there and then. However it was left to a very embarrassed nurse to tell me I was paying for it. …

DT
David Thomson 3 months ago on Google
( 5 out of 5 )

Excelllent staff and surgeon, Dr Jeremy Ryan. Highly recommended.

AA
Asim Arshad 3 months ago on Google
( 5 out of 5 )

I came in for surgery with Dr Asim Bashir as a private patient. Dr Bashir was brilliant and was able to book me in in a matter of a few months for corrective surgery which made breathing difficult. …

CM
Catherine Martin 3 months ago on Google
( 5 out of 5 )

I contacted the spire Washington on the 9th March 22.i spoke to a very polite and understanding receptionist who sorted a consultation out for me for the 14th March. I attended the hospital and was welcomed by polite friendly receptionists. …

MJ
Mark Johnson 3 months ago on Google
( 5 out of 5 )

As an nhs patient the nurses from start to finish were outstanding in their delivery of care, always smiling and putting my mind at ease. The anesthetist was friendly, explained everything he was doing and made me feel relaxed. I was …

MW
monica wallace 3 months ago on Google
( 5 out of 5 )

I attended the Spire in September, all the hospital and nursing staff were very helpful and attentive to me during my stay. Everyone put me at ease before and after my surgery. I received an excellent standard of care, so pleased I chose the hospital and surgeon Dr. Erdmann. Every aspect of treatment and aftercare is person centred.

BB
Becca Brighty 3 months ago on Google
( 2 out of 5 )

The facilities are great and the staff are very friendly and helpful when you speak to them and the Doctors are very competent, however the way the Spire is run is bizarre. I have been messed around a lot with people not calling me back …

SS
Stuart Sadler 3 months ago on Google
( 1 out of 5 )

I saw an ENT Consultant who didn’t seem as though he wanted to be there, and after taking minimal history and without any physical examination, let alone not even asking me to take off my mask, made a diagnosis based on very little other …

TH
TRM Home 3 months ago on Google
( 1 out of 5 )

My friend had a life changing surgery here and this hospital completely messed them around, consistent setbacks and extortionate fees the doctor said that the surgery was 2 thousand pounds cheaper than it was and then in the pre operations …

L
Lisa 3 months ago on Google
( 5 out of 5 )

I wasn’t recommended Spire Hospital when I decided to have my procedure, I did my research and saw it was the most convenient location to where I lived. I certainly haven’t been disappointed with either the service or procedure. The …

HW
Helen Warne 3 months ago on Google
( 1 out of 5 )

Money making machine

Horrible service and lack of care once they have taken the money from your …

JB
John Blackwood 3 months ago on Google
( 4 out of 5 )

I would like to thank all the staff and especially the nurses . A very big thank you to Lorraine the nurse on the ward in my room 32. She is an asset to her job and totally commited . Thank you Lorraine . …

PF
Paul Fitchett 3 months ago on Google
( 5 out of 5 )

unfortunately my wife found she had to have a total hip replacement having been in pain for a long time. We were very worried that she would have to wait for about 6 months to be seen on the NHS but a stroke of good fortune meant that with …

KM
Katie Muir 3 months ago on Google
( 5 out of 5 )

Excellent service from start to finish. I chose to have a lower eye bletharoplasty at 32 years old and it was the best decision I’ve ever made. It has changed my life! Thank you Spire Hospital and the wonderful procedure carried out by Mr Jerry Ryan

H
HangoverTuesday 3 months ago on Google
( 1 out of 5 )

Had an appointment, went to reception and went to waiting room for one hour, asked again at desk and they then informed me my consultant was not in the country and I shouldn’t have had an appointment. Missed a day off work for nothing. Cost £200

JB
Julie Beattie 3 months ago on Google
( 1 out of 5 )

I wouldn’t go to spire hospital for gastric band 5 months it was going to take that is without my operation date and I was paying private what a waist of time then they change £200 then tried to change another £60 as well as £7,000 for the op they never kept me updated on anything

MS
Minda Scougall 3 months ago on Google
( 5 out of 5 )

Been here quite a bit and have 4 ops always a pleasant stay and very accomdating staff. Waiting time is getting more like a doctors though apart from that had a good experience with Dr Collins and a few years ago Dr bansal highly recommended surgeons and very professional 5**

DN
diane nordstrom 3 months ago on Google
( 5 out of 5 )

I was booked in for surgery on the 16th June and I was told where to park which door to enter, where your temperature is taken and handed a mask and hand gel then taken to my own room with ensuite ,, place is immaculate and the staff are amazing so attentive and friendly I felt so relaxed,, thankyou

PS
Peter Steck 3 months ago on Google
( 2 out of 5 )

£1000 for ultrasound and X-ray. Very quickly took the money! Now here waiting and they want 50p for a coffee? What a joke!!!!

CP
Clive Pritchard 3 months ago on Google
( 5 out of 5 )

A special thank you to Dr Lakshmanan for your tremendous skill in performing my replacement 5th & 6th vertebrae operation. Your talent and caring manner is a credit to the medical profession. You are truly a lifesaver and caring person. The …

JG
June Greener 3 months ago on Google
( 5 out of 5 )

I can’t help but share my experience n although over a year ago I found the service and care wonderful. It can be a worry when you don’t know what is wrong with you and when you are dealt with quickly and with a caring manner it does make a difference. I was grateful.

HK
Hussain Kassim 3 months ago on Google
( 5 out of 5 )

i have not long been out of surgery tday and i cant fault a thing about my stay .the doctor’s and nurses and all the other staff are amazing they go beyond there job and more and i would certainly tell people to come here for any medical …

JR
James Rawson 3 months ago on Google
( 5 out of 5 )

I attended this morning for a Colonoscopy. Right from the start the team made me feel at ease and welcome. A great caring attitude shown. Well done team.

WL
Wharfedale Lodge 3 months ago on Google
( 1 out of 5 )

Terrible communication. Impossible to get through to the right departments. You get put through by reception only to be transferred to that departments answer phone. You leave a message asking for a call back which never happens.

GP
Gyöngyi Pergerné Klupp 3 months ago on Google
( 5 out of 5 )

Have been treated very well even as an NHS patient. Very clean, relaxed environment, outstanding nurses.

AL
Alan Leightell 3 months ago on Google
( 5 out of 5 )

Have had two operations here recently, top notch. Yes I know I paid for the privilege but that would only make me super critical. Would I go back if the need – yes.

LO
lane occupied (little joe) 3 months ago on Google
( 1 out of 5 )

I have been to other private hospitals this place is a disgrace the consultants have only one purpose legally robbing you its like taking a Ferrari to a back street garage BE WARNED

TB
Tracy Burns 3 months ago on Google
( 5 out of 5 )

Friendly staff, always happy to help. Always a good experience. Lovely clean hospital.

KB
kevin bell 3 months ago on Google
( 5 out of 5 )

3 ops there, great results very pleasant stay each time medical team, nurses, physios and even the lady that brings the coffees around
All 1st class many thanks

RD
Raymond D 3 months ago on Google
( 5 out of 5 )

A wonderful place the staff are second to none.

BL
Beverley Low 3 months ago on Google
( 5 out of 5 )

Absolutely wonderful staff, very caring. Mr Ryan, is the most professional consultant I would highly recommend.

DL
David Lee 3 months ago on Google
( 5 out of 5 )

Really spotlessly clean
Lovely staff.
Fantastic treatment

BC
Barbara Cattermole 3 months ago on Google
( 4 out of 5 )

very nice place and friendly staff and the doctor was very helpful staff a well as the desk staff thanks

NS
Nev Storey 3 months ago on Google
( 5 out of 5 )

I had to stay overnight and from start to finish the care and attention I received were second to none

SA
Shelly Allchurch 3 months ago on Google
( 5 out of 5 )

Friendly, fast and efficient. Staff so friendly and made to feel at ease.

MM
Max/Hat Marsh 3 months ago on Google
( 3 out of 5 )

Great Hospital for an operation but terrible physio aftercare. Changed hospitals in the end to get better aftercare.

PP
P P 3 months ago on Google
( 1 out of 5 )

Worst hospital I’ve been too. Wouldn’t recommend this hospital at all leave you sat waiting hours after appointment time.

AC
Andrew Coatham 3 months ago on Google
( 5 out of 5 )

Nurses were brilliant could not get any better thanks

KD
Kelly Dobson 3 months ago on Google
( 5 out of 5 )

I’ve been here today and was extremely impressed with my whole experience all staff were extremely friendly & professional & efficient.

SB
Susan Bennett 3 months ago on Google
( 5 out of 5 )

Staff are very helpful and friendly and you don’t wait long to see the doctor

SC
Sonia Cook 3 months ago on Google
( 5 out of 5 )

Staff and doctors very friendly … Fantastic hospital …

MT
Mohammad Tawhedul Islam 3 months ago on Google
( 1 out of 5 )

Bad service than nhs.. If thers is 0 star i would give them

LS
lynn sheriff 3 months ago on Google
( 3 out of 5 )

Generally good, couldn’t fault surgeon or anaesthetist.

M
Maral 3 months ago on Google
( 5 out of 5 )

Very friendly staff members and good service. Many Thanks

PT
Patricia Thompson 3 months ago on Google
( 5 out of 5 )

Very friendly made you feel welcome

BY
Brian Young 3 months ago on Google
( 4 out of 5 )

Good and friendly staff very clean

SH
S H 3 months ago on Google
( 5 out of 5 )

Excellent nursing!

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