St Austell Community Hospital reviews

Needed to visit twice with my 6 year old this week while on holiday and the treatment we received from all the staff was amazing.
A big thank you to Stacey and Andrea in minor injuries who went above and beyond for us.

Just had slight donk on the head looked at, needed the cut glued.
From booking in to treatment only took 15 mins, staff were great, very friendly and professional. A brilliant service as ever, thank you.

A very pleasant experience at the St Austell Hospital. Amazing friendly staff, very helpfull and happy. A credit to the NHS

The staff were great, however this hospital doesn’t seem to suit individuals with neurodiversity. The noise was horrendous, staff walking in and out constantly with metal trolleys bashing into eachother walking through the waiting area. …

Awesome people. Great service . No bill. Thank you NHS

Always pleasant and rarely a wait for your appointment.

Staff were excellent on the two consecutive days I had to visit A & E.
From reception all the way to treatment.
Thank you so much.

Very pleasant small Hospital, extremely clean…
when I arrived I was greeted by a very helpful receptionist, who took my details without delay. …

Had to attend today because my pet snake had bit me on the hand and the visit there was about 5.45 in the afternoon. Was directed to minor injuries department by a very helpful man who was a cleaner I think. On arrival I went to reception …

Received excellent care from the Unit when our toddler needed care for a small but initially worrying head injury while visiting family in St Austell a few weeks ago. The nurse & student nurse were brilliant with him. Together, they made a …

Visited here on the 26th & 27th October with my partner, who broke her ankle. The staff and nurses were absolutely fantastic, brilliant service, very bubbly and putting my partner at ease, an absolute credit to the NHS.

I had a ring stuck on my finger. It have rotted over a month of pain and agony. John cut the ring off. The nurses were amazing. And pretty. They dressed it and made my holiday happy. Bless them all. Some of the N. H. S. finest at their best. Thank you. Rob Lane.

Phoned the hospital direct after getting nowhere using 111 and the help they gave us was fantastic. Special thanks to Jeanette who went above and beyond what we expected

My colleague was in severe pain and needed urgent dental treatment. He was seen promptly and treated expertly and sympathetically. Thank you for showing how it can be done. Great care.

My elderly father received very patient and thorough care during his two week stay. The doctors and nursing staff in the Heligan ward dealt with his final days to provide dignity for him and support for the family for which we are very grateful.

Went in for dental treatment today. Both nurses that dealt with me were fantastic and very friendly. The receptionist was also fantastic. Big shout out and thank you ! 😊 …

Great work. Thanks to all the staff

Been once.. Yes place needs modernisation air con the usual.. However staff are amazing as to are the doctors they really care unlike St Austell Healthcare male doctors. I’m sticking here thank you they are fantastic.

Penrice Hospital , st Austell, Cornwall
I need an X-ray on my ankle..
I have been waiting for about 2hrs to see a doctor or nurse. Some people have …

This Hospital is fantastic , i have attended St Austell Community Hospital many times with patients over the years and each time we have been very well cared for ,The Hospital staff are warm friendly people who will give you the best care . in my Experience this wee hospital beats all the other hospitals i have been to .

Went here for an emergency dental appointment couldn’t have asked for better.
Friendly staff that put me at ease through it all probably the most comfortable least terrifying dental appointment I’ve ever had

Broke my wrist on the beach. Staff were brilliant from the receptionist to the nurse practitioners and the radiographer. Thank you all very much.

Minor Injuries Unit – Excellent staff and efficient, exemplary work. Thank you.

2 visits over 2 days with my wife there less than 2hrs lovely staff great service #thankyounhs

Excellent service. Nursing staff were attentive and gave great advise. Thank you.

Cannot thank these people enough. So apologetic for keeping me waiting and really patient with me. Would highly recommend

Very helpful, efficient and speedy. Had suspected and confirmed broken leg while on holiday. Thank you

Visiting patient staff were friendly attentive & helpful

Everyone so friendly and helpful and they are all under a lot of pressure well don

Felt like a big warm hug of love

Rude nurse in minor injuries no manners

Amazing staff