University Of Bristol Dental Hospital average reviews all over the web

3.4
Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    43
  • 4.0
    5
  • 3.0
    0
  • 2.0
    5
  • 1.0
    27
University Of Bristol Dental Hospital reviews breakdown:
Google
3.4
80

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80 University Of Bristol Dental Hospital reviews on Google

KR
Kevin Restall 8 months ago on Google
( 1 out of 5 )

I tried to make an appointment in February 2022. I had to wait for a year to get one. When I went to my appointment in February 2023 I said I had pain in my tooth. I was asked numerous questions. I said Friday would be better for …

AC
Amy Church 8 months ago on Google
( 5 out of 5 )

I’ve got to say, from the student nurses to the senior staff, mum and myself had a great experience here and very thankful. Mum is terrified of the dentist but they were all amazing with her. Thank you guys x

TW
Tracey Williams 8 months ago on Google
( 1 out of 5 )

Still waiting for planned surgery. Weeks months later nothing not answering phone calls..l have a potentially cancerous lump growth in upper soft tissue. And I have been ignored

LE
louise evans 8 months ago on Google
( 5 out of 5 )

Had a 2ww mxf appointment this month as reffered by my gp,excellent communication,quick appointment,professional staff and follow up to gp and my dentist for ongoing care letters reached quickly. Can’t fault it.
Receptionist denise put me at ease.

GQ
Gillian Quantock 8 months ago on Google
( 5 out of 5 )

Yesterday my husband went to BDH for emergency extraction of a wisdom tooth.The empathy and kindness shown to this elderly man and myself was superb.His mouth is already feeling more comfortable.Many,many thanks for your care.

DG
Denise Goodman 8 months ago on Google
( 5 out of 5 )

Many thanks to the team who provided care and expertise today for my extraction. Ms Wilson was very gentle and skilled and, most importantly, quick! My nerves mean I have forgotten everyone’s names but please know I am so grateful for your care and kindness.

HH
Holly Healey 8 months ago on Google
( 5 out of 5 )

I have a horrible fear of the dentist and was very anxious going in, however the team here are very accommodating and really are wonderful. Was seen by Mohammed and Claire and they were very reassuring and supportive. As someone who has …

SR
Scott Rich 8 months ago on Google
( 5 out of 5 )

Excellent receptionist even thanked me for talking respectfully to them. Lovely people. Worth so much more than they deserve. I wish I knew the dentist name as she was lovely and only 6 months from passing out. She was lovely and so gentle …

CH
Chris Hyett 8 months ago on Google
( 1 out of 5 )

Not worth the paper it’s written on. If I could give 0 star I would 5 years trying to get a dentist, and not even the hospital will see me, I have rotten teeth, sever gum infections and constant pain. …

A
Ann 8 months ago on Google
( 5 out of 5 )

I have hypodontia which is a condition I was born with and have experienced some awful dentists over the years that has given me awful anxiety about dental care. …

MC
Martin Cooper 8 months ago on Google
( 1 out of 5 )

Abaolutely appalled by the service I have received from NHS Dental Hospital Bristol, was referred over a year ago, being told by my own dentist to be patient and things do take an extremely long time sometimes. Meanwhile I have a dental …

SM
Shahzad Meer 8 months ago on Google
( 1 out of 5 )

The entire NHS system is messed up. All the focus is on making money and screwing the working class .

EL
Emily Lucy 8 months ago on Google
( 5 out of 5 )

The reception staff are exceptional. Someone came in who was very nervous about a procedure and a receptionist sat with them and did a phenomenal job at putting them at ease. …

JJ
Jamie James 8 months ago on Google
( 1 out of 5 )

My teeth got damaged from a serious cancer in my throat, long story but I’m suppose to have all new teeth.
I’m into my 4th year and excuse after excuse. …

DH
David Hangya 8 months ago on Google
( 5 out of 5 )

Got wisdom teeth taken out here and staff were really friendly, really quick appointments as well had to wait just a week between consultation and operation. Called back a few days later with a worry I had dry socket and the receptionist …

AG
Autumn Graves 8 months ago on Google
( 5 out of 5 )

Currently caring for my son and they have all be fantasic. He finds being still and having people poke around at him very difficult but they have been patient, caring and thoughtful every step of the way.

J
joypotbg 8 months ago on Google
( 5 out of 5 )

Couldn’t fault our experience at the dental hospital with our autistic 7 year old. They were amazing with him from start to finish. Services delayed because of 2020 being Covid ridden but they kept us up to date and in the loop the whole …

LB
Lu Balerdi 8 months ago on Google
( 5 out of 5 )

I was seen today and my both upper wisdom tooth were extracted. I called today with an urgent referral from a dentist. They gave me an appointment one hour later. All the people that saw me was incredibly nice. The first guy which name I …

SS
SELENE Selene 8 months ago on Google
( 1 out of 5 )

Impossible to get hold of the emergency line. After 78 calls I managed to get through (started calling at 8.29 am!) to be told no emergency appointments were available as already taken by other people calling on the day (how?!). I’ve been …

SW
Simon Wood. 8 months ago on Google
( 5 out of 5 )

Absolutely amazing staff, after my sons unfortunate accident of knocking his front top teeth out and splitting his lips, fixed him up and aftercare appointments top notch. As a parent I can’t thank you enough for my sons treatment.

MH
M H 8 months ago on Google
( 1 out of 5 )

Called the urgent Dental Care Line everyday for 2 weeks now dead on 8.30am only to get an automated message saying they are busy with other patients and then the line drops. So an urgent dental care line doesn’t allow you to actually speak …

EV
Eva Valledor 8 months ago on Google
( 4 out of 5 )

The students are very nice and very professional. They make me feel safe and care about me. I’m sorry for them because the people at the reception is very rude and they are not kind with the patients, really they think we are there for fun? …

BI
Brain Innovation Meditation 8 months ago on Google
( 1 out of 5 )

One star is too much. Absolutely awful experience, lack of care and compassion – I had one impacted lower wisdom tooth out here. My experience of having a wisdom tooth out and it was absolutely horrendous at the University Dental Hospital …

M
MOGEZ 8 months ago on Google
( 1 out of 5 )

Useless. Had an exposed nerve on my front tooth. The most painful dental problem I’ve experienced. Desk staff unhelpful. Woman on the phone told me I should book a dentist appointment.. which I had already done however this was a 3 week …

PD
peter day 8 months ago on Google
( 5 out of 5 )

Due to unforeseen circumstances regarding my own dentist and an inability to register with another NHS dentist during Covid etc., I had to resort to the Dental Hospital today. So glad I did and arrived early enough to get in!! …

AP
Ana P 8 months ago on Google
( 1 out of 5 )

I have currently been having dental problems for 12m. I am not currently registered with a dentist but have been getting emergency dental appointments through 111. My previous appointment (in February), I was referred to the dental hospital …

LK
Lois King 8 months ago on Google
( 1 out of 5 )

Terrible experience. After calling up to confirm I would be able to be seen with severe tooth sensitivity and being told that was possible, I made the trip to Bristol Dental Hospital at 7am to secure a place in the queue before it opened at …

HD
Heather dlc 8 months ago on Google
( 5 out of 5 )

I have had treatment here by the Hygienist and dental team. Everyone has been excellent and have provided a caring and very thorough service. My gum health has improved massively and due to this, my teeth will support a bridge to replace a …

JT
Joe Tiltman 8 months ago on Google
( 5 out of 5 )

If you need a same day emergency appointment, you must show up early. Be outside no later than 7.45 and wait for the doors to open, otherwise you may well not get an appointment. The student dentists and assistants are fantastic, I can’t praise them highly enough. The demands put on them are huge, but they do excellent work.

HT
Honor Taylor 8 months ago on Google
( 5 out of 5 )

I had an appointment for a back molar extraction yesterday. Despite being extremely nervous the dentist and her nurse were kindness themselves as was the more senior dentist who came in to give advice. Thank you to them all.

MK
Melly Kennedy 8 months ago on Google
( 4 out of 5 )

Very efficient and the dentist we saw was absolutely lovely, very helpful, thorough and understanding. There are lots of students which are overlooking or assisting with some procedures which isn’t a problem. The only time we had to wait …

CO
Chris Ohara 8 months ago on Google
( 1 out of 5 )

students were supposed to repair my teeth. 2 1/2 years later my mouth was left with sharp edges and several teeth snapped off afterwards and teeth are digging into my gums. theyre not interested in putting the bad work right. its going to …

LP
LPD Pursey 8 months ago on Google
( 5 out of 5 )

I travelled here in order for an emergency tooth extraction. One of my teeth had caused severe swelling in my face and needed to be removed as soon as possible. Living about 20 miles away, this was the only dental hospital that accepted …

DA
Denisa Akunna 8 months ago on Google
( 5 out of 5 )

Visited emergency department few weeks ago and was seen even though I came after 10am and they filled their quota for the day. Staff were great. Emergency is ran by students who are overseen by dentist and they were brilliant. I was a bit …

AY
Abdull Yusuf 8 months ago on Google
( 1 out of 5 )

Does anyone what this place is open for? Seriously I have been ringing it for over 100 times, and no one answers.

WJ
Wendy Jenkins 8 months ago on Google
( 5 out of 5 )

Absolutely brilliant from start to finish! All staff were so kind and supportive. I was in very good hands 🫶🏼 …

MM
Millie Morris 8 months ago on Google
( 5 out of 5 )

I came to the emergency clinic with a swollen and painful mouth. My waiting time was approx 30 mins to initially be seen. I was seen and quickly diagnosed as having an abscess in my gum, I then received an x ray, and waited to have the …

JE
Joshua Ettery 8 months ago on Google
( 5 out of 5 )

Came in for extractions, every one is really friendly! I was very nervous at first but after my first visit I felt really comfortable. The staff are really nice people, they do their jobs really well and quick!

C
ChrisSidwick 8 months ago on Google
( 5 out of 5 )

Exceptional, Kate one of the Dentists is on a different level. Her charisma and energy on a Saturday morning gave me a pleasant shock, she could sell snow to an eskimo. Thanks to the whole team today, made my visit so simple, Chris

CU
Colateral Uk 8 months ago on Google
( 1 out of 5 )

I have been over 4 months now for an extraction on two teeth which i was refereed by my dentist back in April. When i called in July to chase i was in pain i was told if i was in pain i would have to go back to my dentist to push the …

FV
Florian Varga 8 months ago on Google
( 5 out of 5 )

What a wonderful dental hospital with helpful and friendly staff. I was seen by the student dentist Roshan who was eager to help and excited to learn. He made me feel completely at ease and did everything to make this an efficient and …

MS
Matt Sansom 8 months ago on Google
( 2 out of 5 )

Had just moved to Bristol at the time i visited this place and i wasn’t signed up to a dentist. Had severe pain in the back of my mouth and couldn’t close my jaw properly. Saw a student dentist here who, according to my new private dentist, …

LK
Ludmila Klymenko 8 months ago on Google
( 4 out of 5 )

Phone system is a bit of night mare but otherwise great. They always call me in on time and I’ve previously had to wait over an hour at my old hospital. Dental staff are lovely and the appointments are always very quick. Orthodontics reception staff are a bit moody though

AS
ANDY SIEKIERA 8 months ago on Google
( 5 out of 5 )

Friendly staff, excellent treatment, very caring

JW
James Walton 8 months ago on Google
( 5 out of 5 )

Arrived at 0730 and was 3rd in the queue.
The doors sprung open at 0800 on the dot.
The receptionist asked name etc and then gave me a form to fill out . …

IF
Ian Futcher 8 months ago on Google
( 2 out of 5 )

Arrived early this morning at 7:30 only to see a sign saying unable to treat unless you have these symptoms :facial swelling – bleeding – trauma. This wasn’t stated on Web site and was every day for the Easter holidays and told to call 111. Its a shame that at least ten people arrived not having this information until we arrived.

GG
Gigi G 8 months ago on Google
( 1 out of 5 )

Been turned away twice now! First time just because I wasn’t tenth in the queue, they haven’t offered me a pain killers, any antibiotics – nothing! and now they told me is no dentist in all building! I’m in pain, I have root canal …

RL
Rebecca Lee 8 months ago on Google
( 1 out of 5 )

Completely discusted in this hospital! My partner has half a tooth went in he was 2nd in line,they said ohhh I can see your in pain you need to see someone urgently today and turned him away as it wasnt bleeding how does that work?! Terrible service what’s happened to our NHS?

MB
Mariya B 8 months ago on Google
( 2 out of 5 )

Son been screaming from pain, called them and said I have an urgent referral but they said even though they haven’t received it yet, I can bring him in due to the amount of pain he is in. So when we came, a moody nurse called us in the …

A
Annie 8 months ago on Google
( 4 out of 5 )

A good place to go if you don’t have a dentist or between dentist’s and need emergency treatment due to pain. They deal with the pain and do temporary treatment and sometimes follow up appointments. They are student dentist’s who are overseen by trained dentist’s so you are in safe hands.

ET
Emma Tanner 8 months ago on Google
( 1 out of 5 )

Supposed to be an out of hours emergency service but it isn’t. Hours indicate open on a Saturday between 8.00am and 5.00pm but this is not the case. After waiting outside for over an hour (with other people) I telephoned the main reception to be informed they are open Mon-Fri but NOT weekends

MP
Maciej Poziomek 8 months ago on Google
( 1 out of 5 )

My wife has jaw bone infection an she’s in agony but they kick us out cause they only deal with 10 emergencies a day.
To be admitted aparantly you need to queue outside of the hospital hours before opening.

JN
joanne niinemae 8 months ago on Google
( 5 out of 5 )

Queued up outside before doors opened at 8am and checked in by pleasant receptionist. Was seen at 8.20am and assessed by student overseen by consultant…marvellous. x rayed then had tooth taken out by 3rd year student again supervised by consultant….students were calm patient and understanding.
Great service.

LM
Linda Mooney 8 months ago on Google
( 4 out of 5 )

I was in the hospital first thing in the morning and there for along time, but they sorted me out and took my pain away. I must say everyone I dealt was amazing and so friendly.

AW
Artistic world 8 months ago on Google
( 1 out of 5 )

I have been waiting for 6 months ,I was told 3 months for waiting but nothing has been done I need an extraction I have been referred by a dentist , I kept calling only to reach voicemail .I am fed up with this now if I go private it will …

SS
Sue Smith 8 months ago on Google
( 5 out of 5 )

I was referred here by my dentist for a surgical extraction , it was a 16 week wait but that is not the fault of the BDH . Everyone was very pleasant and efficient , and my extraction went well . Can’t fault the place ….

TX
Tay Xpert 8 months ago on Google
( 1 out of 5 )

Just been told to neglet my son. The clinic co ordinator needs a social worker. To tell not advise a parent to dose their 4 yr old child up on drugs and leave them in pain for over 4 weeks is qustionable to even think this is ok deserves a …

AO
An O 8 months ago on Google
( 5 out of 5 )

I must say a massive thank you all of the people who looked after my partner on this Wednesday.I don’t remember everyones name but Jaime, the lovely nurse ,the nice dentist lady who was amazing 🙂 also a student who examined at first time …

CL
Chloe Lumbard 8 months ago on Google
( 5 out of 5 )

I really couldn’t be any more happier right now with the Dental hospital in Bristol, I am truly thankful for what they have been doing for me on Wednesday 20th May 2020, because I had a toothache that I suffered with for the past 3 days and …

TM
Tim Mitcham 8 months ago on Google
( 1 out of 5 )

A very warm welcome when you arrive and seen quickly and efficiently by very friendly and efficient staff well looked after by the trainees and excellent knowledge from the dentist. …

J
Jonny 8 months ago on Google
( 5 out of 5 )

Friendly and efficient dental staff really made a positive impact on my visit

SH
Scott Hazell 8 months ago on Google
( 1 out of 5 )

The blonde woman on the front desk checking people in is very horrible and rude and has no compassion at all this type of person shouldn’t be doing this job at all I think the NHS need to assess the people they employ more and do there job …

DE
Dan Ellacott 8 months ago on Google
( 1 out of 5 )

Terrible experience, honestly wouldn’t recommend it to anyone. Students who have no knowledge of anything outside of the obvious and most basic, consultants who have no intention of doing what’s necessary to sort out a complicated issue if …

FM
faisal mustafa 8 months ago on Google
( 1 out of 5 )

I am really very very disappointed with the service, my 8 years old son has a spot under the lips since year ago he have been referred from dentist in july 2019 as a fast track check up its been more then 6 months i am still waiting for …

PB
paul burt 8 months ago on Google
( 5 out of 5 )

My wife goes to this hospital we love coming to have her treatment as she travel from Bovey Tracey staff are brilliant and kind helpful take care and stay safe

C
Corbin 8 months ago on Google
( 2 out of 5 )

Rang 111 was told to be there between 7-8 yesterday Friday the 23rd of July 2021 and at 8.05 this rude women turnt be away unbelievable behaviour

BJ
Ben Jones 8 months ago on Google
( 5 out of 5 )

I had been accepted for the outpatients program and let me say….. Top notch service, they helped me get over my fear of dentists and because they are students they haven’t lost their bedside manner which is a massive win

HT
Honor Taylor 8 months ago on Google
( 5 out of 5 )

Thank you to the dentist and his nurse who were so kind today and put me at ease.

GP
Glen Pearson 8 months ago on Google
( 5 out of 5 )

Dealt with far quicker than expected by friendly staff and proficient orthodontists. Extreme pain emergency all dealt with in one day. Brilliant.

MW
Matthew Walter 8 months ago on Google
( 1 out of 5 )

I just don’t understand why you have to get there so early in the morning for treatment it’s so bizarre to me. What if you work during the early hours of the morning are you meant to wait until you’re in pain?

JS
john smith 8 months ago on Google
( 1 out of 5 )

If you are disabled and coming from a distance and suffer with your disability say heart failure cold etc don’t bother coming as there are only 4 parking spaces that are always full and when you find a space miles away you have to pa

NF
Nicholas Flook 8 months ago on Google
( 5 out of 5 )

Excellent help given to those who are referred & exepted & of those who manage to keep their appointments, However, miss too many and your out,
to be re referred by your dentist…..

TW
Timothy Webb 8 months ago on Google
( 5 out of 5 )

Took a little while to get in, i think they are always very busy.
But the service and staff are absolutely brilliant.

TR
Tom Reffold 8 months ago on Google
( 5 out of 5 )

Very refreshing to be treated by NHS workers who genuinely care about their patients.
I couldn’t have hoped for better treatment.

PM
Pat Macey 8 months ago on Google
( 5 out of 5 )

From making emergency appointments . reception. to seeing dentist and ex ray ,and surgeon could not have ask for more if I could give ten stars I would

MA
Malta1998 Amber 8 months ago on Google
( 2 out of 5 )

Cannot fault the brilliant dental nurses etc but a couple of ill mannered,unprofessional, rude reception staff in particular that raise their voices in front of everyone.

AJ
alison js 8 months ago on Google
( 5 out of 5 )

Went there with a really swollen face turns out to be abscess really helpful and lovely staff

TA
Tony Allen 8 months ago on Google
( 5 out of 5 )

Friendly, professional, punctual and caring – couldn’t be better; why go private when you can get this quality of care?

J
Jack 8 months ago on Google
( 5 out of 5 )

What you would expect. Ok wait times when you have an appointment.

JJ
Jola J 8 months ago on Google
( 5 out of 5 )

JUST GREAT! MOST PROFESSIONAL AND SO KIND AND FRIENDLY DOCTORS!!!!!!

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