Westmorland General Hospital average reviews all over the web

4.6
Total Reviews 80

Average reviews from all platforms

Average Rating 4.6

Average reviews from all platforms

  • 5.0
    67
  • 4.0
    5
  • 3.0
    2
  • 2.0
    1
  • 1.0
    5
Westmorland General Hospital reviews breakdown:
Google
4.6
80

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80 Westmorland General Hospital reviews on Google

RM
Rhonda McKenzie 9 months ago on Google
( 5 out of 5 )

Thank you to all the staff at Westmorland General Hospital. Visiting from Australia and couldn’t have asked for better, more thorough care. Special thanks to Dr Sheppy (please excuse if my spelling is incorrect) I was given first class care when the staff were having a busy day yet not once did their dedication waver.

AT
Alan Trenbirth 9 months ago on Google
( 5 out of 5 )

On holliday from Australia, I had doubts if my wife, who had fallen on her wrist, could be helped. I was very wrong. Every member of the staff there were friendly and extremely helpful. Could not have asked for more. My wife’s wrist was attended to and everything was explained to us. Congratulations to a terrific team.

MJ
Marian Jones 9 months ago on Google
( 5 out of 5 )

Went with my husband who has Parkinsons. Saw Dr.Floyd. This is the first time since his diagnosis5 years ago that a doctor has taken so much time to explain things clearly to us. So patient and so empathetic. It felt the most productive hospital visit we have ever had.

DB
DR Bad 9 months ago on Google
( 4 out of 5 )

Blimey! I went for an experimental procedure to get another pair of arms fitted. It was a huge success though I can’t actually control my new pair of arms and all they do is flail around uncontrollably. After I had recovered, the nurse said …

DH
David Horton 9 months ago on Google
( 5 out of 5 )

We are on holiday I rang 111 after explaining my problems they told me to contact my own Doctor In Staffordshire. The operator was quite patronising. I also rang the Doctors in Arnside & Silverdale are you registered. Answer no, sorry …

LR
Laura Rangel 9 months ago on Google
( 1 out of 5 )

Why do we pay taxes monthly if @NHSEngland does not comply with its services? I’ve been having an horrible chest pain for three days that doesn’t even allow me to move, I’ve gone 2 times to 2 different hospitals (kendal and lancaster) and …

F
Finno 9 months ago on Google
( 5 out of 5 )

Had to use the urgent treatment unit and xray dept. All staff fantastic and efficient. Great job guys.

SI
sylvia ivory 9 months ago on Google
( 5 out of 5 )

Went today to Ward 7 for a procedure. What a pleasure all the staff were. Made you comfortable, kept the conversations upbeat with myself and the other patients on the ward. Professional and timely. In at 7.30am, tests and op done and finished by 10.30am and having a much needed cup of tea. Home with feet up at 3.30. Thanks all.

SK
Sarah Kirby 9 months ago on Google
( 5 out of 5 )

I arrived at 5.45pm on Saturday with my son who’d had a bad fall off his bmx. We were seen quickly, went through the X-ray process quickly and got patched up quickly. All staff were incredibly friendly, very knowledgeable and very caring. My son received 1st class care from an excellent service. Thank you!

BS
Brian Sheldon 9 months ago on Google
( 5 out of 5 )

Elective hospital, part of Morecambe Bay Health Trust. Attended Cardiology clinic with family who were very well looked after throughout their procedure.

A
Aesthetic•Coco 9 months ago on Google
( 4 out of 5 )

I went for some stomach pains and the service was great, just a long waiting time. Had to wait 3 hours on a quiet day! Great service, just a tad disappointed in the wait time. Xx

BH
Barbara Hunt 9 months ago on Google
( 5 out of 5 )

Would just like to say a really big thank you to all the staff at this lovely hospital.
I received the very best of care before and after surgery,I was put at my ease …

JL
Jenny Leech 9 months ago on Google
( 5 out of 5 )

I went into the endoscopy unit yesterday feeling very anxious, and must thank all the staff I met, especially Olivia, Dean and Andrew, for being so kind, and patient. Having had this procedure before I opted for a sedative but they had …

NA
Nick Allan 9 months ago on Google
( 5 out of 5 )

I visted today having a mental break down and the service ive recieved from all staff was inpecable, the amount of care and time they gave me has really helped make a difficult time easier. I have suffered for years on and off and by far …

RF
roy fallows 9 months ago on Google
( 5 out of 5 )

Went in 11 am seen 1/ 45 by doctor claire diagnosed skin rash reaction to hair shampoo prescribed medication cleared up over night excellent out come well worth the wait well done nhs

SH
Susan Hall 9 months ago on Google
( 1 out of 5 )

I had to cancel an appointment. Rang the booking office and told them I couldn’t make my physio appointment as I had tested positive for Covid. A few day after I received a letter from them accusing me of not turning up for my …

AM
Alyson Mitchell 9 months ago on Google
( 2 out of 5 )

Admitted to the Day Surgery ward, the staff on this ward were lovely. Porter forgot my notes so had to wait for him to return with them. Had to stay overnight on ward 10, which seemed to be for orthopaedic surgeries, because of immense …

S&
S & J 9 months ago on Google
( 5 out of 5 )

Wonderful caring and friendly staff. I had a procedure done in the cardiac centre and was impressed by all who dealt with me. Keep up the good work!

RM
Rose McNicol 9 months ago on Google
( 5 out of 5 )

I had a nasty fall on Wednesday 13th June. Our son drove us to the Emergency treatment Centre where I was treated kindly, quickly and efficiently. We were amazed at the care and attention of all the medical personnel. Thank you so much.

PT
Peter Thorp 9 months ago on Google
( 5 out of 5 )

Just wanted to say a massive thank you to all the staff, I had an operation 10 days ago the wound got inflamed, so went toy hospital. After signing in was seen immediately treeage nurse, second nurse blood pressure tests etc. Not one but …

JF
Julie Ford 9 months ago on Google
( 5 out of 5 )

After a visit to bowel cancer screening on Monday for a colonoscopy I would like to say how impressed I was. The hospital itself was spotless. The staff treat me with such courtesy maintaining my dignity throughout the procedure the …

DL
Dornu L 9 months ago on Google
( 5 out of 5 )

Great staff and great service at the urgent treatment centre. This is NOT an A&E though. Got sorted in good time considering how busy it is and how not so polite some people can be.

KG
Kats good 9 months ago on Google
( 5 out of 5 )

Went to the colposcopy suite for treatment, they were very kind and supportive, they made the procedure so much easier to cope with, I cannot speak more highly about them, I would encourage any women who need it doing, to get it done, what …

TR
Tina Ross 9 months ago on Google
( 5 out of 5 )

I have recently been treated by the physio therapy department and I’d just like to say it was a lovely experience. I was put at my ease and the treatment was very well administered and the care was excellent. Thankyou everyone .

TD
trish duxbury 9 months ago on Google
( 5 out of 5 )

Yesterday I received a joint injection in my ankle via x-ray guidance. From reception to the Day Care Unit all staff were professional, pleasant and helpful. Thanks to Mr Garg and all theatre staff for their cheerful spirits towards a …

HF
Heather Fitzgerald 9 months ago on Google
( 5 out of 5 )

I had to visit the endoscopy ward at this hospital just over a week ago. I was very scared and so worried about going here. The care and support I received from the consultant and the nurses on this ward was just outstanding. I have had …

AW
Anne Woods 9 months ago on Google
( 5 out of 5 )

Thank-you for the outstanding care given to my husband in the Cardiac Unit yesterday.
Mr Deepak you are a hero, and you, and your wonderful team are so kind, and professional. ❤

JW
Jonathan WARD 9 months ago on Google
( 5 out of 5 )

This tremendous small hospital never ceases to amaze me and it did so again this SUNDAY morning when I attended for a scheduled appointment at 0815 in the Audiology Clinic. Despite it being mid-weekend and almost the middle of the night, …

TG
Teresa Gardner 9 months ago on Google
( 5 out of 5 )

I have been coming to the macular unit since June 2018. Today I had my 19th injection. On every visit I have been treated so courteously and kindly, all the staff are fantastic.I am very grateful to all of you .

LS
Lee Sharples 9 months ago on Google
( 5 out of 5 )

Hi I’d just like to thank all the hospital Staff in the day Surgery Unit 3 for all the kind help and support they had given to me before and after my operation. Many thanks again for taking care of me during my visit at hospital today. Keep safe during the Pandemic Crisis and all the best for future years to come also.

SD
Stephen Dransfield 9 months ago on Google
( 5 out of 5 )

Thank you again Kendal Westmorland Hospital.
This morning I had to contact my hip specialist at Westmorland Hospital. I expected all sorts of problems getting through to my consultants secretary, but not …

HP
Helen Parker 9 months ago on Google
( 5 out of 5 )

Staff excellent could not have been more caring. Had empathy with everyone who came in and out of hospital . From start to leaving their care . Light and airy &bright. building. First class care given to all patients .🌈 Thanks to all NHS …

A
Ann 9 months ago on Google
( 5 out of 5 )

Friendly staff, nurses on the pain management ward are caring and thoughtful. If you are unfortunate enough to need this service I recommend this hospital.

TB
Tracey Bovan 9 months ago on Google
( 5 out of 5 )

Was dreading attending but brilliant endoscopy team made it much less stressful. Bunch of helpful relaxed staff. Let me know what was happening throughout. Cystoscopy not recommended as a past time but if you have to have one I would highly recommend the team!

SB
Simon Burns 9 months ago on Google
( 1 out of 5 )

Unfortunately after waiting 2 years for my operation which was due to take place tomorrow 23rd July 2021. I was contacted late this afternoon to say due to lack of staff it had been cancelled and moved to 31st July. I only hope they don’t …

DB
David Baker 9 months ago on Google
( 5 out of 5 )

Had my hip replacement done at this hospital, from going in on the Sunday morning to coming home on the following Wednesday I received excellent service throughout. The whole clinical staff were very courteous, friendly and efficient, the …

SM
Steven murgatroyd 9 months ago on Google
( 5 out of 5 )

My name is Julie Murgatroyd I attended Westmoreland General hospital on Tuesday 13th August 2019. I was on the daycare ward for a routine orthopedic operation. From the moment I arrived I was treated with excellent care and attention. All …

TH
tiffany hunt 9 months ago on Google
( 5 out of 5 )

The service at the Urgent Treatment service late this afternoon was exemplary. It was quick, very efficient and all the staff could not have been more helpful and friendly. I was enormously grateful.

HO
Holly Oconnor 9 months ago on Google
( 5 out of 5 )

Absolute stars! My boyfriend injured his hand after a spot of Tom foolery involving a river, a big stick and a leap of faith Katarina Johnson Thompson style. We went to the minor injuries unit and were seen and out of there within 1.5 hours …

RW
Ross Walker 9 months ago on Google
( 5 out of 5 )

Whilst on holiday an emergency dentist was needed for myself. Alison was the best dentist I have ever had, she was so friendly and professional. I said at the time I wish she was my dentist on a regular basis. Alison and the receptionist also recommended some places to visit whilst we were on holiday. Excellent *****

AB
Andrew Bolton 9 months ago on Google
( 5 out of 5 )

Generally better than Lancaster infirmary very clean easily followed directions to all departments

JW
Jan Walker 9 months ago on Google
( 5 out of 5 )

Thank you so much a shoulder replacement in a day. (Yesterday 20th Feb). Mr Talawadaker, amazing man, Corina my head nurse and julie on ward 7, angels, the Anaesthetist The lady that worked a little later for my X-ray. Even got a 3 …

M
Mac 9 months ago on Google
( 5 out of 5 )

I’ve been going to this hospital now for some time whilst having dialysis. I was scared about the going the first time but once I met the staff, all of whom are very dedicated and made the whole process less stressful. Wonderful staff each and everyone of them including the support staff. I thank you. Mac#

MW
Margaret Whiteley 9 months ago on Google
( 5 out of 5 )

Excellent, caring, helpful staff. I would really appreciate being able to use my card to pay for parking rather than desperately scratching around for change in my purse, when I am upset and stressed.

AD
Andrew Davies 9 months ago on Google
( 1 out of 5 )

Parking is atrocious. Tiny car park. People parked on grass banks and in places that aren’t spaces. Even parked blocking people in. …

PS
pauine su t 9 months ago on Google
( 5 out of 5 )

Just been to Urgent Care Unit for X Ray after having a fall on Saturday . I felt very safe with social distancing
I cannot thank them enough for the care I received.

MO
Maria O’K 9 months ago on Google
( 5 out of 5 )

Staff are amazing. Friendly helpful and informative. Hospital is immaculate. Great that parking has been free on my last few visits. Long may this continue!

GS
Geoff Smart 9 months ago on Google
( 4 out of 5 )

My wife had torn ligaments in her wrist from a fall. Thier minor injuries unit, dealt with everything very promptly and efficiently, we were in and out within 3 hours, and that included x-rays (it was orthopaedic clinic day too!) so not so bad

DE
David Evans 9 months ago on Google
( 5 out of 5 )

Went to the Urgent Treatment Centre and received excellent care from Graham and all the staff involved. …

ST
shay trainor 9 months ago on Google
( 5 out of 5 )

I had a hip op Anterior with Mr Hugh Stewart it has been fabulous mr Stewart is an amazing surgeon it’s been incredible, my friend also has gone and had his done with Mr Stewart and his is amazing as well , he really is a very special surgeon thank you for changing our lives 👍👍👍 …

MH
Matthew Harrison 9 months ago on Google
( 1 out of 5 )

Cancelled appointment that have had for over a month and sends me to Lancaster infirmary just to wait over a month again. Good job guys let’s make someone who is in pain everyday and has suicidal thoughts wait over 2 months to be seen by anyone 👍 …

GS
Gordon Simmons 9 months ago on Google
( 5 out of 5 )

I had to go and got dropped off early, the food available for visitors was lovely. The hospital was clean and tidy. I can see why so many choose to come here for treatment.

SW
sharon wild 9 months ago on Google
( 5 out of 5 )

Would like to thank the team on day surgery for there lovely kind care and thank Sue especially ( even found me a bourbib biscult). Lovely clean and well cared for hospital, NHS at it’s best 💙 …

AB
Alan Broughton 9 months ago on Google
( 5 out of 5 )

Fantastic service all round. Reception, nurse and doctor first class

MY
m yu 9 months ago on Google
( 5 out of 5 )

Thank you to all the very patient, conscientious and very kind staff, for taking care of my son and I while we were on holidays but got sick.

M
MM 9 months ago on Google
( 5 out of 5 )

Excellent service for the whole Endoscopy department. Big thank you. Professional and friendly staff. They explained things to me clearly and patiently. Highly recommended.

ST
Stephen Turvey 9 months ago on Google
( 5 out of 5 )

Unfortunately have had to use the hospital on more than one occasion, including a five week stay, could not have been in a better place, always had first class service,staff excellent, all to be commended.

VM
Vasile Mihai 9 months ago on Google
( 5 out of 5 )

Good evening, I have an emergency, I have 3 meals ,,, I can’t take the pain anymore..I live in Bowness.

CC
Colin Cross 9 months ago on Google
( 5 out of 5 )

Thank you so much to everyone involved in my knee surgery today you don’t get enough money for what you do i need to have a word with Boris! Take care all thanks again

JM
James Macpherson 9 months ago on Google
( 5 out of 5 )

I recently had a stay in WGH ward 7 from 8th June till 12th June for a hip operation Mr Sanji and staff were very Kind and understanding kept me informed about my operation also the nursing staff and physiotherapists and occupational …

MW
Mark Westall 9 months ago on Google
( 5 out of 5 )

Well set out compact hospital

KB
Kieron Banks 9 months ago on Google
( 5 out of 5 )

A credit to NHS with staff and service like that.
Professional, caring staff. Really appreciated all there time,care,effort. Amazing facilities.

SN
Sue Needham 9 months ago on Google
( 5 out of 5 )

I work there – fabulous place! We’re caring, kind and competent and always do our best for our patients.

BM
Brian McAlister 9 months ago on Google
( 5 out of 5 )

Excellent staff and superb nursing practices.first class 👌 …

SC
Sharon Chantry 9 months ago on Google
( 5 out of 5 )

Fantastic staff…can’t praise them enough! The Dr even took my call personally when I called the day after just to ask a couple of questions.

FT
Fiona Turner 9 months ago on Google
( 4 out of 5 )

Had to visit with my son. Great services and staff couldn’t do more for you.
It was just way to hot for comfort in the whole building.

IJ
Isabelle Jane 9 months ago on Google
( 5 out of 5 )

I went for a hearing test and they couldn’t have been more helpful when guiding me to different rooms. The staff were very kind and patient with me.

TB
Tom Birkett 9 months ago on Google
( 5 out of 5 )

Great hospital, friendly and helpful staff, it’s a shame it doesn’t get more funding to open up the department’s needed in the area.

CD
Charles Davies 9 months ago on Google
( 5 out of 5 )

Friendly professional staff make this a great hospital.

DN
Daniel Nield 9 months ago on Google
( 5 out of 5 )

Recently had a baby here, couldn’t recommend it enough. Midwife run, knowledgeable, friendly and fantastic staff!

GW
Gareth Whiteside 9 months ago on Google
( 4 out of 5 )

Really great service from a dedicated team of professionals.

JP
John Peck 9 months ago on Google
( 5 out of 5 )

Wonderful attentive staff who explained each step of my treatment

BP
bryan palphreyman 9 months ago on Google
( 3 out of 5 )

Permanent building work is continually going on. The place is looking tired.

ME
Marie England 9 months ago on Google
( 5 out of 5 )

Such amazing staff, really made me feel at ease and so friendly! Thank you for everything.

JT
John Thrower 9 months ago on Google
( 5 out of 5 )

Father in law taken good care of, quickly and efficiently, top job well done.

ML
Mark Lee 9 months ago on Google
( 5 out of 5 )

Very good service here it was a while ago but I wish it was my local hospital

SH
Susan Hall 9 months ago on Google
( 5 out of 5 )

Lovely caring staff. Thank you for looking after me

M
mididoctors 9 months ago on Google
( 5 out of 5 )

NHS FOREVER

CF
Carl Fletcher 9 months ago on Google
( 3 out of 5 )

Parking is poorly thought out. Suggest a pay on exit. Otherwise it’s what you’d expect.

RH
Russell Holden 9 months ago on Google
( 5 out of 5 )

Nice bright building, friendly staff and lots of parking.

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