Weston Park Hospital reviews

From the start of my cancer diagnosis over a year ago my care has been nothing short of excellent at Weston Hospital. The colorectal team are wonderful as are all the staff from receptionists, radiographers, nurses, health care assistants, …

Nov 2021 visited A&E with my daughter today and found it to be a very big disappointment.
The staff at the reception were not engaged in what was going on outside their …

We took our daughter to Weston A&E after a gymnastics accident where her knee had popped out and back in again, after waiting a couple of hours she was triaged and there after taken through to the beds within 10 minutes. Our experience from …

I had a hip replacement 15 years ago and was called for a routine review and blood test last month. The appointment was completed bang on time, the staff were super, and I left very impressed. I received a letter a couple of weeks later …

Had to attend A&E today – never something you wish to do. I was attended to promptly, diligently and with care. Every staff member was polite and respectful.
I know this hospital has a poor reputation but after todays experience, I wanted to address the negative.

I personally have had a fantastic experience with this Hospital. I had to have a few tests for diagnosis with a few appointments required. They have been so efficient in arranging these appointments and working around me. I only have praise …

My mother was admitted to A&E in April 2023, and passed away a couple of days later in the Hospital. Every single member of staff who looked after her (and us) was so kind, so professional and caring, I have nothing but praise for all of them. Thank you.

Arrived in ED at 12.15, saw within 15 minutes and received an X-Ray. Waited another 30 minutes and called again, whereby I was told I had broken my thumb and fractured my hand, I was immediately put in a cast, all the staff were amazing. All done and dusted and left the ED at 1.30 BRILLIANT SERVICE, thank you all very much Matt

I was taken into A&E having broken my arm on Saturday 18th Feb 23. I was in considerable pain and afraid. All the staff were fantastic- at every stage they were compassionate and helpful and I felt listened to. I was offered refreshment, …

I came to the accident and emergency depart today with my son and I can’t believe how amazing the service was! They were so quick and made sure he was ok! By far the best hospital I have been too! Thank you so much to the team that made him feel better today and gave him the best care!

The staff looked after me wonderfully and helped me when I needed it.
The hospital is showing its age.
It could really do with an influx of funds or even a new hospital seeing weston-super-mare is a fast growing town

If I could give this place no stars I would.

visited A&E with husband as the GP had said she wanted to send him there to be …

Had to go to A&E yesterday. Words fail me the quality of care I got from the receptionist to the doctor and nurses was exceptional, no better than exceptional. Every person I met cared and it showed. I hope you get the wages you deserve. Thankyou

Took my kids here on my day to have them, disappointed is not enough (understatement ) Food was terrible! It was as if it was hospital food (sludge) They hated it, now I’m bloody restricted from having them (the kids) Sharon’s up with a restraining order 🙄Do better. …

Due to sending minor cases to a minors hospital I was in and out in a couple of hours. I had the same Dr throughout and was dealt with quickly which meant I wasn’t taking up space in a and e waiting for blood results.

I’ve had the time of my life working there as a junior doctor. Friendly colleagues, friendly patients. Will miss you all!!

I was in hospital this Monday for a procedure and have nothing but praise for the staff. Everyone was lovely and treated me with the greatest respect. I would like to thank the charge nurse on Knightstone ward and the nurse in the …

Got myself to hospital on Monday afternoon with inability to think straight or get more than a few words out coherently. There was a long wait but I got in line. There was someone triaging the queue for urgent cases. The nurse questioning …

I went to a/e on wednesday the 8th March 2023 from reception to triage nurse and then into see Laura all staff were so kind and helpful from seeing Laura i was taken up for a CT scan the porters were nice, also all the people in the …

Wards short staffed. No plumbing sorted quickly for shower blocked drains. No TVs working in bays. Patients just spend all day watching other patients dying infant of them all alone. Thinking am I next. Wards badly organised No real routine .

Worst hospital I’ve ever been in most of the nurses were fine the rest awful had the sister on chedder get right in my face becouse I complained the ot and physio on kewstoke a waste of money did nothing to help my rehabilitation had to do …

I attended A and E with pain in my calf. Staff were friendly and efficient. From start to finish. The Department was extremely busy and whilst I was waiting, there were two urgent emergencies and staff acted promptly and professionally. My …

Saves lives!
The staff work hard and are extremely experienced they have saved me and my 2 daughters what more can I say. Well apart from thank you from the bottom of my hart xxx

3 entries to A&E this year and each has been handled in a friendly and efficient manor. Cannot fault the staff, yes there is a shortage but that’s the same at most hospitals, but the ones on duty couldn’t do enough. If a visit to the hospital can be considered as such, then it was an excellent experience!

Left my pregnant wife sat on a hard chair for 6+ hours.
Told us to move from the room we got because some moaning old cow wanted it.

What a joke

2023 went into A&E and all the staff I saw were lovely, kind and helpful it felt really good to finally be listened to after my local medical centre didn’t help or listen. I finally got the help I needed.

Admitted 10th August for right breast mastectomy with partial node at 12 noon. Went down before 1.00pm and settled back at home before 7.00pm same day. Everything explained the most wonderful aftercare with no pain. Wait for two weeks for …

Dreadful experience at Weston. Having been taken there by ambulance after heavy bleeding, I was discharged as fit and left to bleed publicly in the coffee shop. …

Although the A and E is generally very busy nurses and staff are professional and polite, in all aspects of their job,

The most kind staff from world.❤️❤️❤️❤️🙏🏻 I write with gratidude for all help.I want specally a big hug and thanks for MRI staff Mrs Jo and Mrs Okwubunne❤️❤️❤️❤️🙏🏻 and doctor Webber❤️🙏🏻 …

I prefer Kingdom Hall of Jehovah’s Witnesses because they give me more then medical attention

Was referred to the A&E surgical team by my local MIU. On arrival the department was very busy but I was dealt with efficiently. Delightful triage nurse, and the surgical team were fabulous. I feel most grateful for the care and attention I received.

A& E department very efficient and caring staff despite being very busy

After slipping on decking at home and ringing our GP who considered my injury was too large for them to deal with they advised a visit to A&,E …

The standards of this hospital are an absolute disgrace. The management should be protected. To put a patient who has suffered a fall and was shielding in the same room as a seriously ill covid patient is inexcusable. The phones were never …

Cannot fault this hospital from my issues with a dodgey wrist to my partner care with breast cancer absolutely brilliant

I’ve said for many years that there is one entrance into Weston Hospital and another way out (experience of too many family members over the years at this hospital unfortunately). My mum was admitted this afternoon and I’m really worried …

Went in this morning and got seen within 20mins of arriving. All the staff were absolutely amazing from reception booking in to the doctor who assessed me. Thank you for a great fast smooth service.

My dad has been taken to Weston hospital 3 times in the last two weeks. Each time a different group of exceptional people have looked after him. Short staffed under funded I don’t know how they do it. They were so kind and caring to my dad …

My Dad Has been in and out of weston General on a few occasions. Left waiting for hours In A and E despite being 82 and extremely unwell. They couldn’t find anyone qualified to take bloods! One time I rang they put me straight on to him and …

Triage nurse was lovely, and was shocked that I hadn’t had a scan for my worsening back pain. When I was seen by the doctor I was told to go home and keep taking my pain killers. Refused to send me for a scan. I was in the waiting room on the floor crying in agony unable to sit or stand properly, he said he couldn’t help me.

First visit to A&E when my wife was sent home with a swollen leg which later started showing blood bruising throughout with potential DVT.. Second visit with 71 people waiting (mostly because doctors are not seeing patients) another 5 hours …

An absolute shambles of a place.
My neighbour is in a ward in there and hasn’t even been seen by a doctor for 3 days since being admitted there. …

Excellent service at A&E today . Staff were all very helpful and kind. Very efficient. Thank you

I’ve had time spent with weston general hospital three times in the space of 4 years. Twice with my 48 year old Mother, and once with my 80 year old grandmother. Whilst most of the staff are kind caring and generous others were rude, …

I was taken to Weston General, feeling very poorly, as advised by 111who were brilliant on the phone, only a few minutes of being checked in I was called and wheeled into A&E minors, the attention I was given was quick and very welcomed, I …

I’ve been to this hospital a few times. A couple of years ago I had a bad experience with them since I was feeling suicidal but since I was underage I had to be taken to Bristol hospital instead. The last time I came here was in April and …

Had to go into A&E with breathing difficulties, I was seen within 15 minutes and taken through for treatment although it was very busy. The nurses and doctors were busy but were still able to smile and reassure me. The treatment and xrays …

Poor infection control, hospital dirty.
No dignity shown for patients
Patients ignored …

Have been admitted many times due to chronic mobility problems & other problems. A great hospital. Caring staff & local plus immediate areas around couldnt cope without it. I’m a retired Reg nurse & midwife so expect high standards. Have never been let down ìn last 20 years living here.

I wanted to say a big thank-you to the “Team” at Weston General Hospital who looked after me today when my pony reared, knocked me over, reared again and landed on me when I was flat out on the ground. The ambulance men Andrew and Jamal …

My experience at the Costa today was shocking. I ordered 3 caramel and cream frostinos and they were disgusting we couldn’t even drink them. It was like water and the cream curdled in the drink. There was no pride in how they looked and the order was even wrong the first time round. These drinks are not cheap and I am not happy at all.

I had to have a tooth extracted at my dentist in Berrow. I was told to stop taking my blood thinners on the morning of the 20/10/21 before the extraction. Of the tooth 🦷 …

I fell over last Saturday afternoon, I thought maybe just a sprain that I could manage at home. Nope, so hubby took me to A & E the next day. Took about half an hour to be seen, sent for x-rays (cracked bone and torn ligament). The nurse …

Having unfortunately had to visit a and e on Saturday I was very impressed. Anticipated waiting time said 2 hours in and out in an hour and a half. Triage system excellent 2 patients who arrived after me taken straight through and clearly …

Appointment was at Endoscopy unit, the nurses were professional and friendly, great receptionist too. Didn’t have to wait long at all (previous hospital Plymouth was dreadful) this is a nice smaller hospital that treats patients with care …

I recently came into the A+E department on a Friday night at 8-00 pm. I had been camping and slipped and ended up with a broken ankle. The staff in A+E were amazing, from the nursing staff to the doctors. Within 2 hours the A+E registrar …

I was taken into AE on Friday the 29th at 3.00pm I had covid and chest pains I had to stay in the ambulance till about 10.15 until I was take in to an available room, I found all the staff and ambulance crews were fantastic thank you to you all

My husband was taken ill whilst on holiday and taken to A&E . He received 1st class. Medical attention immediately and we felt he was in very good handsfrom doctors, nurses and support staff. Thanking everyone concerned for their expertise and kindness.

I was taken to A&E Tuesday 29th March at 20.30 and have nothing but praise for all the staff and doctors who cared for me that night into the early hours. Dealing with far worse cases than myself, but ensuring that I was always cared for …

A&E secretly getting closed down by the NBT Trust who care about money more that patients, so if you get SEPSIS, stroke, heart attack, etc you will have to try and survive until an ambulance arrives to take you to Bristol….so you will likely will be dead, but dead patients save the trust money.

Absolutely awful hospital! Staff are useless bar the paramedics whom were very good! This hospital either needs to be closed down, or invested in, its a shambles!!! My partner had 2 thumb print marks on her arm and I was instantly accused …

I have been a patient in Weston 3 times in recent months and I found despite the nurses being stretched to cope they were very good, I have seen comments from other people about patients not being fed or given water this is probably because …

My Husband hurt his eye last Sunday night, we saw 3 different Doctors on 2 separate trips to A&E on the Monday (one with a 4.5hr wait), they all said ‘keep your eye closed, take paracetamol & it will be fine tomorrow’. It wasn’t so went to …

Go to a ward at Weston General if you want to go without fluids and nutrition for two days. Be turned in bed and left laying on your hand for three to four hours. Have your pad changed and then mouth care in that order from staff …

My dad spent his last 7 weeks in here we couldn’t visit him phone calls were hard as some nurses were hard to understand the language. he was always cold they never answered the alarm call when he needed the toilet fell out of a chair when …

The two woman on the a&e reception were horrible and rude to me and my partner. We thought our 1 year old had swallowed a button battery I rang in advance because as a parent I was worried sick and if he had theno time is a major factor the …

Had to rush to a&e last night to catch them before they closed! Amazing staff; so helpful and thorough. I was in serious pain with my eyes. I came away having had my eyes checked by two doctors and then flushed out by a nurse. The next day …

I had a accident on the 4th of June where i broke my ankle in 3 places of which i had surgery the next day the surgeon was so professional Excellent nurses in T/O outpatient appointment which I had on the 24th of June removal of sutures& …

Poor quality of care. As with most of the NHS, they are woefully understaffed, and the staff that are there are working so hard they don’t have the time to do their job properly. Communication is some of the worst i think i’ve ever been …

NHS
Mum had a fall the other day. Big sister and I headed up to Axebridge yesterday to find her with a badly bruised hip and hobbling about on a pair of sticks. …

I cannot thank the doctors and nurses enough for looking after my husband on Sandford Ward .
Very kind , professional and always busy .. …

I had a total hip replacement on the 21st sept. From the initial pre op through to the day I was treated with care and kindness. I was petrified of having a spinal anaesthetic through fear of needles so opted for a general. After …

Was a standard consultant appointment I went in for sadly they dont really give you the time of day, waited 3 months for an appointment which they were almost an hour behind to be sat in a seat and shunted out within 5 minutes of that. I …

Burrow ward some nice people working there worth there weight and gold. But the attitude to patience who are old being spoken to like kids really winds me up. One gentleman desperate to get in his bed as so uncomfortable asked several …

I felt really let down yesterday whilst my Dad was on Draycott ward, still in his pyjamas, not shaven, hadn’t eaten, not walked etc. So I rang this morning to voice my opinion and a lovely lady nurse, called LEAH was absolutely amazing, …

If you or a member of family have to go into Weston Hospital as a patient be prepared for the worse especially if you or your relatives are elderly or vulnerable. In two years both my parents have had to go in and the experiences have been …

The most amazing staff. I was in for a operation today and was put at total ease. Im so grateful to them & they totally deserve all the praise & respect. The nhs staff should get a proper wage rise for what they do. I totally can’t thank …

Probably the worst hospital for helping….I arrived after being in a minor traffic accident and bystenders had called an ambulance to check I was OK as I am due to have my baby in 6 weeks. The police advised us to just go to the hospital …

On Friday evening on the 7th February 2014, I received a telephone call from my Medical Centre telling me that one of the readings from my blood test carried out earlier on that day was somewhat alarming and that I must go to Hospital as a …