Whiston Hospital average reviews all over the web

3.4
Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    42
  • 4.0
    6
  • 3.0
    3
  • 2.0
    3
  • 1.0
    26
Whiston Hospital reviews breakdown:
Google
3.4
80

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80 Whiston Hospital reviews on Google

VN
Victoria Naylor 7 months ago on Google
( 5 out of 5 )

Just home after a 2 night stay in plastics ward 3A. Felt very well cared for and looked after. A special thank you to nurse Amy who works nights on ward 3A, she was so brilliant, very professional and caring. …

MB
Michael Bagan 7 months ago on Google
( 5 out of 5 )

Went here on Tuesday 16/5/23 to the plastic trauma unit the staff where fantastic they looked after me with kindness and made feel calm after i had jammed my finger between two heavy metal gates I had to go back on Friday the 19/5/23 and …

PJ
PRATIK J. JASANI 7 months ago on Google
( 5 out of 5 )

A few months ago, I took my elderly mother to the A&E because of her sudden angina on an emergency at 6.30pm. The paramedics who came in were absolutely brilliant. They did what they had to do and advised that since her BP was not …

JJ
Judith Joughin 7 months ago on Google
( 1 out of 5 )

Poor care experienced by my husband, in fact a lack of care, empathy & respect. Leaving a poorly cancer patient alone in A&E for 18.5 hrs without seeing a doctor & having to communicate with rude staff doesn’t help the worst scenario a family face. This certainly isn’t an outstanding hospital

PM
Peter Moss 7 months ago on Google
( 1 out of 5 )

Absolute joke…..
I went there 3 months ago to have a catheter removed as it was blocked and I could pass urine. 10 hour wait to then be told another 9 hours. I told them I was …

JD
Jenny Davies 7 months ago on Google
( 5 out of 5 )

My nan was In Bevan Court 1 for a week before passing away. I cannot stress how brilliant all of the staff were from the way they cared for her and also the way they cared for us her family too. You do an amazing job and we cannot thank you enough!

AB
alan buckley 7 months ago on Google
( 5 out of 5 )

Went to A&E with suspected Stroke. Fast tracked through A&E and had treatment and tests. Staff were amazing, competent and friendly, and kept me informed of all that was happening. Cannot thank them enough. Hospital is clean throughout and I can only award them 5 stars

EB
E Benedict 7 months ago on Google
( 1 out of 5 )

Shocking level of care, nurses are barely competent, nobody talks to each other to say what’s been done/going on, kept a 10yo in hospital for a WEEK before even getting an MRI & then they scanned his legs?? He’s got a fractured elbow you meffs. If your kids ever need to go the hospital then just take them to Alder Hey

SR
Stephanie Rowan 7 months ago on Google
( 4 out of 5 )

Despite the hospital being extremely busy the staff are lovely. I came in Saturday to a&e and all the staff are so kind and compassionate and very thourough. My nearest hospital is aintree but wouldn’t go there again as you are treated so …

PH
Paula Hotson 7 months ago on Google
( 1 out of 5 )

95% of the staff I feel so sorry for, completely overworked, overwhelmed and they don’t get paid to deal with this. …

JM
Judith Martindale 7 months ago on Google
( 5 out of 5 )

This hospital have been wonderful…just saved my husbands life, literally. He had pneumonia and was so ill he didn’t think he could recover…..we both did. But they worked so hard to get him right and when you realise what rude, …

RC
Rita Crosby 7 months ago on Google
( 1 out of 5 )

I am currently sat, waiting see a doctor and have been for over 10 hours.
I asked at 8 hours wait how long it would be before I see a doctor and was told the waiting time was 8.5 hours. …

AW
Andy Wood 7 months ago on Google
( 5 out of 5 )

After being assaulted by a kitchen cupboard on Easter Monday I was taken to Whiston by my Partner. I was given 7 stitches by your Doctors and; after getting them removed, there is only minimal scarring. My partner said that the Staff were brilliant, especially Deborah Forshaw on Reception. Thanks to Everyone.

GM
giannis maximos 7 months ago on Google
( 1 out of 5 )

If I could give 0 star I would, fourth time that we visit this hospital for emergency and 4 of them were the words experience ever. If you visit remember to bring with you supply’s for a 12 hour waiting. Every time just left and get back …

AM
Ann Marie Sheridan 7 months ago on Google
( 5 out of 5 )

My husband was admitted to Whiston hospital on the 14th February and despite the best efforts of everyone involved in his care I lost my beloved husband on Sunday 19th February at 9.20am. Every single member of staff every consultant we met …

JS
Jen Spann 7 months ago on Google
( 5 out of 5 )

From my admittance,to discharge ,four days later,I could not fault any aspect of my stay.
The friendliness and expertise of everybody made my stay bearable.

GS
Gary Smith 7 months ago on Google
( 4 out of 5 )

Staff and volunteers are helpful always plenty of parking for disabled and disabled are given free parking only downside is all the smokers outside the entrance

MD
Mark Douglas 7 months ago on Google
( 1 out of 5 )

Poor poor hospital, discharged my 83 yo mum with water and chest infections causing her to be readmitted within 5 days with multiple organ failure. Nursing staff don’t seem to care at all. Hope I never have to go here again

C
Cusco 7 months ago on Google
( 4 out of 5 )

Following on from surgery for an open fracture, I came to Whiston to have a split skin graft. Long story short, the whole procedure was done in a day, I was home by 7pm! Agata the surgeon, and the plastics team took good care of me and I …

KK
Kay Kenyon 7 months ago on Google
( 5 out of 5 )

Had to attend A&E last night with my sister and despite a packed waiting room and lengthy corridors, every individual member of staff, without fail, treated her with a calmness and respect she really needed. Thank you for your dedication and hard work under circumstances many of us would crumble.

JL
Jennifer Littlejohn 7 months ago on Google
( 5 out of 5 )

Went for an ultra sound today and the young lady who did it was absolutely amazing . Such a kind , considerate lovely girl . I hope she sees this , even more so I hope her seniors see it .

XX
Xx Xx 7 months ago on Google
( 3 out of 5 )

Very disturbing. Not all staff but a lot are rude stand round talking and have attitude towards the public who need there services . Some staff are kind caring people . unfortunately they are out numbered with uncaring staff who should be …

EN
Ella Nonya 7 months ago on Google
( 5 out of 5 )

From paramedics to nurses and doctors were amazing helping my partner, so much kindness and compassion he was treated with so much respect and reassurance during a scary confusing time. Shout out to jess im not sure of her sirname I think …

KH
kathryn holland 7 months ago on Google
( 1 out of 5 )

I saw a consultant yesterday at st Helens Hospital his bedside manner left much to be desired said his gut feeling was that I’m OK then in the next breath was told if I don’t have a colonscopy if needed I could have terminal cancer and …

KB
keith ball 7 months ago on Google
( 5 out of 5 )

Lovely hospital run by lovely people, can’t praise the staff in here enough, everyone is so helpful and have gone out of their way to make sure I knew what was going on , the NHS is massively under funded and the NHS staff deserve more than …

SE
Sharon Emily Harrison 7 months ago on Google
( 5 out of 5 )

Had a total hip replacement 21/12/2022 and has usual a scaredy cat. Shown to my room on ward 3D, and i can say every team member was caring. Nurse Steven had his santa hat in with lights in his beard, this did settle me down a bit.The team …

JS
Jonathan Smith 7 months ago on Google
( 5 out of 5 )

Both our children was born at Whiston hospital both Caesarean sections and the level of care and professionalism was outstanding we was on ward 2E a lady called jacqui very approachable and friendly.
Thank you all

MZ
Mr Z 7 months ago on Google
( 1 out of 5 )

So much for nurses being angels all of them on the 4th floor need to change their occupation to traffic wardens as each of them have undergone a (charisma & personality by pass)….!!!

NG
Natalie Greenough 7 months ago on Google
( 5 out of 5 )

Today a person I support with learning disabilities was scheduled to have treatment under general anaesthetic. The person also has physical disabilities and from the moment we arrived, we had a parking space reserved, a room on a ward …

MA
Mark Andrews 7 months ago on Google
( 5 out of 5 )

This hospital is fantastic, the nurses and doctors are very friendly and helpful. My children were born here, the maternity ward is very good. Me and family members have needed A+E a couple of times and it’s gone smoothly. I’ve had a …

DH
Dave Houghton 7 months ago on Google
( 1 out of 5 )

What a disgrace Whiston hospital is from the patients smoking at the entrance to the nurses smoking around the corner of the building. I’m not sure if the lack of care is rife throughout the hospital but recent reviews would suggest that it …

NM
Nazanin M.Ch. 7 months ago on Google
( 1 out of 5 )

They only hold you for hours and don’t do anything to help. I amputed about 1cm of the tip of my finger and the bleeding would not stop I don’t know how to put pressure on it to stop the bleeding and the pain and burning feeling is making …

P
Pete 7 months ago on Google
( 2 out of 5 )

Recently had our baby daughter here. The midwives throughout the labour and the birth were fantastic, couldn’t have been more supportive or helpful.
However, we were induced 10 days early, when we went in on the Monday they said …

D
Deb 7 months ago on Google
( 3 out of 5 )

Due to chest pains, I needed to go to hospital. I got to A&E via the NWAS (6 hr wait for them) upon arrival I was ushered to the walk-in waiting room where I was triage. The sign on the wall was a whopping 5& half hour wait which was then …

A�
A “Alowe80” 7 months ago on Google
( 1 out of 5 )

Sat there for 3 hours watching people who had come after me come and go. Got told two people in front of me for over two hours. I understand some things are prioritised but clearly they’ve got their priorities wrong after seeing local …

NB
neil beddows 7 months ago on Google
( 5 out of 5 )

It killed me putting 5 stars, I was sent to whiston via my doctors surgery and I arrived at 8pm and left at 1:30am with no scan until I returned at 8:30am that morning for scan and was nothing was there and all clear but yet still in pain, …

LM
Lauren Mc 7 months ago on Google
( 3 out of 5 )

Waiting time outrageous, I waited 12 hours in total to be seen last night (9pm – 9am). I was unwell, shattered and frustrated inside. Not good at all! Felt worse leaving through stress! It’s no fault of the staff they are over worked its just the government needs to sort the NHS out! It’s a shame!

PI
Peter Ioann 7 months ago on Google
( 5 out of 5 )

THIS IS MY EXPERIENCE. Mum was rushed in last night after a probable seizure. The ambulance crew were there in minutes. They were nothing short of brilliant. Taken to Whiston Hospital, we followed the ambulance. She was taken to stretcher …

RT
Raydiance Therapies 7 months ago on Google
( 5 out of 5 )

All of the staff on Ward 4F were fantastic during my daughters stay. Especially the health care assistants Ange & Michelle. The very heart of our NHS service are those who are genuinely kind and caring people, putting you at ease in your …

YL
yongying li 7 months ago on Google
( 1 out of 5 )

I came to this hospital at 5:30 in the morning. I am a pregnant woman and have been in Liverpool Women’s Hospital before. I chose Whiston Hospital because it is close to my home and I waited for more than three hours. Why did you put a …

NL
Nicola Leigh 7 months ago on Google
( 5 out of 5 )

My son was born 16/11/22 absolutely fantastic team on the delivery suite, couldn’t of asked for better care robyn and georgia the midwives that delivered you are angels.

NC
Nicola Clarke 7 months ago on Google
( 1 out of 5 )

Had an Endoscopy appointment. They cancelled it 10 minutes before i arrived. I was already in the hospital by then so never had signal to recieve call. What you have to do to prepare for one is not the nicest thing either. …

L
Luapa 7 months ago on Google
( 5 out of 5 )

Staff excellent over worked on occasions due to patients and family interrupting staff with numerous requests not related to care of loved ones
Pic of a wonky plug socket in a multi million pound build

AH
Amanda Hagan 7 months ago on Google
( 5 out of 5 )

I worked here i really rely loved this place and the staff and patients are amazing..
Highly recommended
Spotless place

TA
Theresa Appiah 7 months ago on Google
( 5 out of 5 )

I hardly get sick to need health care but the moment I got pregnant, the care and advice I received from the NHS was amazing especially the Whiston hospital in St Helens. The staff members were amazing, I don’t have a bad word to say about …

MD
Mario de Jong 7 months ago on Google
( 5 out of 5 )

Yasmin, Jacky and Jade the 3 legend nurses in ward 3D were absolutely amazing and made my time here bareable yes I had an awful long wait in A & E. …

NC
Natasha Clarke 7 months ago on Google
( 1 out of 5 )

Left me without pain medication after face surgery left my mum to clean my blood off the floor they didn’t even clean the room I was in and left me with bloody pillows staff really just didn’t want to help at all granted there are afew nice …

KH
Katie Halliwell 7 months ago on Google
( 1 out of 5 )

absolutely diabolical hospital was lied to countless times they don’t care about you whatsoever a huge training piece needs to be done for the doctors and nurses on ward 4b. happy to leave you in pain in a corridor as no beds even though …

S�
Sharon “Shazza” Lewis 7 months ago on Google
( 1 out of 5 )

My son severed 3 fingers on Monday 25/10/22 and was transferred to this hospital (an hours drive away ) for CARE . Ended up having to complain to be seen through pain and blood loss . He was sent home the next day in the same condition as …

JP
Joshy Paul 7 months ago on Google
( 4 out of 5 )

Dr.Thomas Chadwick is a good man, how gentle he is with people, he is very helpful, Gynecology scanning department is well organized, but Gynecology main department reception staffs needs a lot of improvement.

SS
starandfable starandfable 7 months ago on Google
( 2 out of 5 )

I am only giving 2 stars and not one because a few nursing staff cared the rest are in the wrong job.
The catering staff who practically throw food into staff are a disgrace. …

BD
burt douglas 7 months ago on Google
( 5 out of 5 )

I would to commend the two ambulance crew LEE and KEN who stead with my wife Pauline and myself in AandE looking after us 1-am till 5pm also getting us cups of tea on the 23/9/22 we think they are the best Thank them for all they did Pauline-Burt.

AW
Anthony Westhead 7 months ago on Google
( 4 out of 5 )

Had to visit Whiston Hospital A/E today we arrived to find it full to the rafters.
The staff were working flat out to treat all the that kept arriving it was non …

TL
Thomas Laughton 7 months ago on Google
( 5 out of 5 )

Excellent care as I went for a scan, the nurses couldn’t do enough, felt very relaxed throughout

GL
Gary Lindley 7 months ago on Google
( 5 out of 5 )

I struggled to get my wife seen, she spent 7 hour at Warrington hospital and didn’t have any treatment and 8 hour at Wigan hospital, then I came across Whiston Hospital, the level of care my wife received at this hospital was outstanding, …

BM
belinda marsh 7 months ago on Google
( 4 out of 5 )

Just spent 3 days in the hospital. Staff are friendly, good listeners and the atmosphere on the ward was lovely. Listening to the staff banter with older patients was heartwarming. A lot of love and compassion was very evident from all the …

CL
Claire Letford 7 months ago on Google
( 1 out of 5 )

My dad was admitted due to a couple of falls.After a wait of 20 hours in A&E he finally got moved to ward 5A. My dad has Alzheimer’s and vascular dementia since being admitted the deterioration in his health has been shocking .We were told …

SJ
Ste Johnson 7 months ago on Google
( 5 out of 5 )

Mrs was booked in today for caesarian, all theatre staff was brilliant, aftercare team in delivery suite was brilliant especially Kristin she made us feel so welcome and was really pleasant, great customer service just an all round brilliant woman thanks to all the team.

RR
Rebecca Roberts 7 months ago on Google
( 1 out of 5 )

Do not go to the A & E. They do not keep to Covid guidelines at all and will literally do nothing to help you. A doctor hadn’t even looked at me for so much as a second after several hours, there were others that had been waiting for simple …

A
Al 7 months ago on Google
( 5 out of 5 )

Modern clean hospital but needs to sort out incoming calls, which may take up to 5 minutes to get through

JC
James Chapman 7 months ago on Google
( 1 out of 5 )

Kids playing doctors and nurses……Arrived with my partner around 10pm, its now 10 past 4 in the morning. The waiting times are totally unacceptable. I can literally feel myself ageing as im sat here. Don’t come here if you want to be seen this year.

LR
Lee Roberts 7 months ago on Google
( 1 out of 5 )

My mother brought my grandparents to Whiston, after being informed by a home nurse after an incontinence check that my granddad needed to go to A&E immediately. He has severe dementia, and my mum was given a letter stating that he was …

AC
Andy Chapman 7 months ago on Google
( 5 out of 5 )

Had to call toWiston Hospital AandE department after my partner slipped on the ice .All the staff went out of their way to help us.Very professional helpfull polite and friendly.Thank you all .

MO
Maddy Osullivan 7 months ago on Google
( 1 out of 5 )

When I visited my sister on ward 2 e a member of staff with a pink top on was very rude to me and my family members

RJ
rachel jones 7 months ago on Google
( 5 out of 5 )

Every member of the maternity team are amazing.I delivered my stillborn son charlie here and the staff looked after me so well and treated charlie with the respect he deserved.I was so terrified having another baby the next year but they …

KR
Katie Rimmer 7 months ago on Google
( 1 out of 5 )

If I could give zero I would!!! Took my elderly, terminally ill grandmother via ambulance to an outpatient appointment in ward one where she was scheduled to have a blood transfusion. She is wheelchair bound but was not taken to the correct …

KS
Kenneth Sumner 7 months ago on Google
( 1 out of 5 )

The midwifes have booked a date with out my partner knowing the hospital threatening her that if she does not come in they will section her

MP
Mihaela Petre 7 months ago on Google
( 5 out of 5 )

√In 2018 I received the best possible service from the maternity department.
x In the same year, I was here with my son( 3 months). Was meningitis. Some doctors and nurses were perfect, but I met doctors and nurses with insufficient …

M
Ms 7 months ago on Google
( 5 out of 5 )

Visited my mother in CCU, the staff were so wonderful I will be forever grateful to them. Proffesional, immaculate, the most empathy I have ever seen and heard on the phone too. Thankyou so much keep up your wonderful work, Erela Mireya – Dechen mum calls me Donna
Bless you all

SL
Sam Lunt 7 months ago on Google
( 5 out of 5 )

Just over a week ago I had planned surgery and was a patient on ward 3A for 5 days. All of the staff I came into contact with, from the surgeon to the domestic were outstanding and excellent in many ways. Everybody was professional, friendly and just downright lovely!

AH
Andy Holmes 7 months ago on Google
( 5 out of 5 )

Having spent the past 10 day here. I have to say how dedicated all the staff are, from the cleaners, porters through to the nursing and Theatre staff. The have all acted in a very professional manner, but are still friendly, approachable …

AP
Ann Pinnell 7 months ago on Google
( 5 out of 5 )

Amazing staff looked after my grandson cassius. They were a bunch of brilliant guys that sent my cassius home. Thank you to all the staff in ward 3F. Thank you so much.

SB
Susan Bond 7 months ago on Google
( 5 out of 5 )

We have just visited Whiston Hospital this morning for an appointment for my husband. One often hears negative reports of our NHS but I would like everyone to know that from the minute we entered the hospital we had a fantastic service. …

KL
Kimberley Lowe 7 months ago on Google
( 5 out of 5 )

My nana was recently admitted to Whiston after a stroke. Cannot thank ward 5C enough. The doctors and nurses were amazing there. Especially nurse Lindsay. She is now home and we are so thankful. Ambulance service were also incredible and 3E …

AM
Angel Montes 7 months ago on Google
( 5 out of 5 )

Under current situational conditions I visited the outpatients department to get some bloods tested.
It was to be expected that there might have been some queueing to be done. …

KR
Karen Ryder 7 months ago on Google
( 1 out of 5 )

Dad admitted.
Caught covid in there.
Awful doctor who had no compassion. …

GB
Gillian Broughton 7 months ago on Google
( 1 out of 5 )

My dad was sent to A&E from Tree Tops care home were my dad had been clinically dehydrated, we’re he was left in a cubicle 17 1/2 hours no IV drips ,nebulisers or oxygen administered, no fluids given to dad who as dementia , I had to …

JH
june higgins 7 months ago on Google
( 5 out of 5 )

Just had a Bronoscopy the consultants and staff where amazing putting me at ease.
Thank you all so much

RL
Ronalda Larsen 7 months ago on Google
( 5 out of 5 )

At home recovering from ankle fracture treated elsewhere.Sent home….readmitted with Covid 19 …Sent home 24 hours later..
Situation deteriorated 3 days later and was taken to Whiston in an emergency. …

TC
Tina Close 7 months ago on Google
( 2 out of 5 )

I had a biopsy on 08/02/2021. The nurses only spoke to me just after the anthestiet came to see me, now she wonderful. After my procedure. And back on the ward. I need bathroom, wasn’t helped, even though still groggy. Didn’t even inform …

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