Total Reviews 80

Average reviews from all platforms

Average Rating 4.3

Average reviews from all platforms

  • 5.0
    63
  • 4.0
    2
  • 3.0
    3
  • 2.0
    0
  • 1.0
    12
BMI Edgbaston Hospital reviews breakdown:
Google
4.3
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 BMI Edgbaston Hospital reviews on Google

JG
Jenny Gotch 9 months ago on Google
( 5 out of 5 )

I had excellent treatment and care / consideration throughout my stay. Gabby; Kimberley; Grace and Olive were all fabulous! There were others like Jim the Porter who made such a difference. Tom the Physio brilliant.

UI
Ursache Ionela 9 months ago on Google
( 5 out of 5 )

I visited The Edgbaston Hospital today for my Pre-Assessment consultation and I must admit I was very anxious as I knew my knee surgery is approaching soon. Raul was there for me, explaining everything I needed to know and that made me feel …

NH
Nadia Hassan 9 months ago on Google
( 5 out of 5 )

My mum had an appointment at the hospital and she was very happy with the staff. In particular a nurse called Raul who made her feel comfortable, pushed her on wheelchair throughout her visit and made her feel welcomed and comfortable. Thankyou Edgbaston hospital

AS
Andrew Steele 9 months ago on Google
( 5 out of 5 )

First time ever in Hospital, and for an operation….
Very Nervous. I did not need to be. Professional people who knew exactly what they were doing and how to make you feel at ease. …

IN
isaac nyemitei-addo 9 months ago on Google
( 5 out of 5 )

I was seen by nurse Pam for preop examination. She was efficient and excellent and very professional. She took time to explain every step of the process. Well done.

SJ
Susan Jarratt 9 months ago on Google
( 5 out of 5 )

My husband, Anthony Jarratt, had a pre-op assessment at The Edgbaston Hospital this morning. His nurse was Pam & we would both like to thank her for being so efficient, knowledgeable, kind & considerate & for putting Tony at ease.
Sue Jarratt

CG
Chris Gould 9 months ago on Google
( 5 out of 5 )

Visited on the 6th. My pre-assessment was undertaken by Pam who I found reassuring, explaining everything with a caring and attentive manner.
Great service, very friendly staff.

CP
Craig Phillips 9 months ago on Google
( 5 out of 5 )

I visited the Edgbaston hospital for my pre-op assessment. My nurse Pam took the time to explain everything and her friendly, helpful and professional manner helped to put me at ease ready for my operation

MW
mark westwood 9 months ago on Google
( 5 out of 5 )

Following my operation, the quality of care was fantastic, all the staff were polite caring and made me feel welcoming. From cleaner, catering staff, reception, the nurse and theatre staff. You really gave it your all. All requirements were …

AB
Andy B 9 months ago on Google
( 5 out of 5 )

I cannot fault the Hospital at all. All the staff were amazing, friendly, caring and professional. My nurse Lynn was fantastic.

JM
Jean MacGregor 9 months ago on Google
( 5 out of 5 )

Attended today for my pre-op assessment appnt with Pam. She was excellent overall, clearly explained procedure, very methodical and friendly. Thank you Pam.

DL
Diamond Lee-Harris 9 months ago on Google
( 5 out of 5 )

We had a pre assessment today with Raul, he was kind, knowledgeable and compassionate. He made a nerve racking appointment light hearted and even made us both a hot drink. …

EC
Emma Clarke 9 months ago on Google
( 5 out of 5 )

Pre op appointment today, lovely staff throughout. Nurse pam really informative and friendly, put me at ease,

SL
Stan Laidler 9 months ago on Google
( 5 out of 5 )

I had a pre op appointment with Pam, she was great, calm, friendly and very efficient. Really good experience.

BS
Bulpinder Singh Uppal 9 months ago on Google
( 5 out of 5 )

Pam at edgbaston hospital was a really good nurse for pre-assessment very helpful also explained everything before my knee op keep it up Pam 10/10 excellent nurse

SZ
Sufyan Zia 9 months ago on Google
( 5 out of 5 )

Pam was absolutely brilliant, she is a credit to the hospital, so polite and friendly.

JB
Jon Belsey 9 months ago on Google
( 5 out of 5 )

Pam looked after me on my pre-assment.
She was very good explained everything very well.

IS
Ian Scott 9 months ago on Google
( 5 out of 5 )

Very kind, efficient lady. Did everything very professionally. Pam was her name.

EJ
Emma Jones 9 months ago on Google
( 5 out of 5 )

Pam was great this morning. Speeding, efficient but with a lovely caring manner

J
Joe 9 months ago on Google
( 5 out of 5 )

Nice hospital with friendly staff.
Appointment time was meet at exact time it was arranged.
I felt at ease and looked after here.

CA
Chris Adams 9 months ago on Google
( 5 out of 5 )

A good experience with Pam, who listened to what I said and acted accordingly. Polite and efficient.

PS
Pat Sharkey 9 months ago on Google
( 5 out of 5 )

Pam, my nurse who carried out my pre op assessment, was both friendly and professional. She explained everything very clearly.

DH
deena hatfield 9 months ago on Google
( 5 out of 5 )

Excellent Pam was great very efficient and patient, professional all in all great experience

SB
Sean Bewey 9 months ago on Google
( 5 out of 5 )

Was in as a day patient. All the staff were absolutely brilliant. Couldn’t fault anything.

SP
Suzie P 9 months ago on Google
( 3 out of 5 )

Attended today for a colonoscopy. Had to wait for 45 minutes in waiting room on arrival, then a further 35 minutes for obs/admission and to be put in a gown. Building was stiflingly hot and having not eaten for 25 hours or drank for 4 hours …

MK
Miroslaw Kratochwil 9 months ago on Google
( 5 out of 5 )

Pam was very friendly, warm an professional.

GG
Gemma Greenway 9 months ago on Google
( 5 out of 5 )

Visited the Edgbaston Hospital for my pre-op assessment this morning and received fantatsic service. All of the staff were friendly and polite. The waiting area was spotlessly clean (not that I waited long, I was 10 mins early and they took …

TW
Tina Walker 9 months ago on Google
( 5 out of 5 )

Staff were amazing I have nothing bad to say

VN
Vanessa Neill 9 months ago on Google
( 5 out of 5 )

Pam was lovely – made me feel very comfortable.

PW
Paul Wasteney 9 months ago on Google
( 5 out of 5 )

There is nothing you could have done better than you did staff were very friendly and were their any tome I needed to talk about anything thank you you

JA
Julie Armstrong 9 months ago on Google
( 5 out of 5 )

Everything from pre assessment through to my discharge was handled perfectly.

NJ
Nick James 9 months ago on Google
( 5 out of 5 )

No complaints – I was looked after very well thanks for everything!

MS
Martin Smith 9 months ago on Google
( 5 out of 5 )

Very well organised pre operative assessment thanks to Pam and all the staff

JW
Jeff Webb 9 months ago on Google
( 5 out of 5 )

they made me feel like i was in very safe heads thanks for eveything

CC
Chloe Copeland 9 months ago on Google
( 5 out of 5 )

Excellent care, very clean rooms, staff did everything they could to keep you happy and comfortable. Food was great and porters were great. Harborne Ward and pre assessment both ran very well. …

LG
Lost Gakhar 9 months ago on Google
( 1 out of 5 )

An absolute nightmare of customer support they don’t know what they are doing and they will make you call many times and still you wont get to right place. Even if you do they will promise you that they will get back to you but they will …

GG
Georgy G 9 months ago on Google
( 5 out of 5 )

Great service and lovely staff! The Edgbaston Hospital has very high standards of service, it is clean and well-presented. The Pre-assesment department staff were very friendly and helpful, especially Anca who has made my experience a lovely one. Easy to talk to, friendly and very professional. Thank you!

JA
Jen AceShow 9 months ago on Google
( 5 out of 5 )

I had my pre assessment at BMI Edgbaston Hospital and I’d have to say that the all the staff are polite and very friendly. They made me feel at ease and gave me reassurance and explained what I needed to know about my surgery. Thank you so much for your kindness and professionalism.

TS
Terence STREET 9 months ago on Google
( 5 out of 5 )

Went to the Edgbaston hospital for pre operation assessment prior to hip surgery. Seen at the appointed time, the staff were polite and efficient and answered any concerns I had regarding my procedure.

KL
katherine lester 9 months ago on Google
( 5 out of 5 )

Arrived at the hospital for my pre op assessment, which was done effectively and efficiently. The nurses was very helpful and informative. Arrived the following morning for my operation which was carried out better than expected …

PH
Penelope Hart 9 months ago on Google
( 5 out of 5 )

I would like to thank ALL the staff at the hospital for the exceptional standard of care I received recently for my hip resurfacing surgery. My patient journey from beginning to end was met along the way with amazing, caring staff. Thank …

MB
Mark Bostock 9 months ago on Google
( 4 out of 5 )

Excellent service from start to finish, I cannot fault the care I received

KG
kendra Gordon 9 months ago on Google
( 5 out of 5 )

Great hospital friendly staff. clean environment

CC
Christine Corbett 9 months ago on Google
( 3 out of 5 )

I had a procedure at the Priory hospital which went very well.
As a self paying patient I paid in full on the day as described in the hospital information ‘All-inclusive treatments with a fixed price up front’. …

WH
Wain hinton 9 months ago on Google
( 5 out of 5 )

Start of this week on Monday 17th I went in to BMI Edgbaston Hospital for a total left knee replacement all the staff from the surgery team who did my operation to all the personnel on my ward and the physio team was fantastic you made me …

NS
Natasha Stoodley 9 months ago on Google
( 5 out of 5 )

A big thank you to the Pre-Assessment Team. My Pre-Assessment at the Edgbaston Hospital was great. The nurse answered all of my questions and ensured I was felt prepared for my operation. Thank you.

JG
Joanna Goodwin 9 months ago on Google
( 5 out of 5 )

I had a lovely experience today, a COVID, blood & ECG test in one foul swoop. Half an hour in and out, Jordan made me feel very comfortable in the ECG and the lady who gave me the other 2 tests was so skilled. Top class. Thank you

MA
max ali 9 months ago on Google
( 1 out of 5 )

The worst experience ever, self funding operation. Aftercare shocking, forgotten meals, forgotten pain relief, unmeasured liquid morphine given in tablet paper cups. No wash facility offered had to hobble to the bathroom where i ended up …

ID
Ian Davies Ian Davies 9 months ago on Google
( 1 out of 5 )

IVF treatment was one of our worst experiences, unprofessional in every way, even left the door wide open when wife was having the procedure conducted.
Waiting room is small oppressive and cramped. Staff seem to treat you like your …

C
Claire 9 months ago on Google
( 5 out of 5 )

Great staff, very polite and respectful . Great rooms, everything you may need. Cant fault any aspect of my care from operation to after care . Consultant, aneathestist, nurses, HCA’s, receptionists, all go above and beyond.

KB
K B 9 months ago on Google
( 5 out of 5 )

Excellent service, friendly, organised and considerate

LD
Linda Doran 9 months ago on Google
( 5 out of 5 )

Excellent hospital great staff ,would definitely recommend

BJ
Barbara J 9 months ago on Google
( 5 out of 5 )

I had my pre assessment at BMI Edgbaston Hospital. My covid and blood tests were taken by a really professional, kind and gentle nurse-Jordan. I highly recommend this hospital as my experience was great. Thank you.

T0
Tahio 00 9 months ago on Google
( 1 out of 5 )

I have been calling for weeks to book an appointment and no one bothers to answer the phone. Have left my contact details on their voicemail for a callback and no one has called back. Tried to book an appointment online and received an …

JF
Joanna F 9 months ago on Google
( 5 out of 5 )

Nothing like city… heartlands… sandwell… good hope. Straight in for blood tests dead on my appointment time n was out within minutes. Same with pre op assessment… in and out. Can’t fault the staff and surgeons here. Staff are very polite and helpful and my surgeon was amazing

RP
rita pearce 9 months ago on Google
( 5 out of 5 )

Visited for my pre assessment and was treated so well. Maurine carried this out and was so calming and professional. Absolutely put me at ease

DF
Darren Fellows 9 months ago on Google
( 5 out of 5 )

Same as priory down the rd. Looks pleasant well maintained ect. All staff were welcoming

DH
devinnia holloway 9 months ago on Google
( 1 out of 5 )

Will be calling today.
Have been in pain with my head since February and have been told I need a scan.
Been calling and told I was on the waiting list …

SZ
Stu zz 9 months ago on Google
( 5 out of 5 )

Had an upper endoscopy this morning with throat spray and sedation. Excellent medical team. I felt aware of everything happening but it was honestly a walk in the park. Very satisfied.

NH
Nicole Hale 9 months ago on Google
( 4 out of 5 )

All staff very friendly but would be easier to send some tests there instead of repeatedly driving there from over 50 miles away.

MD
Mark Davis 9 months ago on Google
( 1 out of 5 )

Still waiting for a CT scan nearly 10 weeks ( NHS only 6 weeks ) very poor communication imaging rarely answer the phone if they do they promise to call you back but never have I was told by a secretary that i she hadn’t the …

II
iCam innovations 9 months ago on Google
( 1 out of 5 )

Very Rude staff in the ward second floor, no tv in the room, no wifi in my room,people are working and drilling while patients are resting, asked for some more food as I had an anesthetic and didn’t eat nothing over a day, was told they …

BB
BrummieGal Brummie 9 months ago on Google
( 5 out of 5 )

I went for NHS blood test today and was very impressed with the COVID systems in place and the staff were lovely. They made what was a stressful visit for me very much easier . Thank you x

SA
Sherrill Allen 9 months ago on Google
( 5 out of 5 )

Day case went very well staff welcoming friendly and helpful nice room food good no problems or issues consultant excellent

NM
Nadim Maik 9 months ago on Google
( 1 out of 5 )

I been there doctor was very unpleasant and doctor couldn’t diagnosed my disease of stomach through endoscopy but this was diagnosed by Queen Elizabeth hospital …

JG
Jack Gibbs 9 months ago on Google
( 5 out of 5 )

Had an arthroscopy on the 12th of March with Prof. Martyn Snow as my consultant. Very professional and very understanding. Would 100% recommend.

S
Saj 9 months ago on Google
( 1 out of 5 )

The admin are so rude. I have been chasing a letter for details about my surgery the last few weeks and they are refusing to provide this. …

T
tahio00 9 months ago on Google
( 1 out of 5 )

There doesn’t appear to be any receptionists working at this institution. But if there are they should all be fired as no one has picked up the phone for weeks

LS
Lisa Schneider 9 months ago on Google
( 5 out of 5 )

The staff where 100 amazing

JM
James Mccrone 9 months ago on Google
( 1 out of 5 )

Never got back to my partner about her appointment and didn’t answer the phone once. If you get a referral to these ask for somewhere else!

TJ
tracey jones 9 months ago on Google
( 5 out of 5 )

I came today to have a camera down my throat I was very nervous but have to say the Drs and staff were brilliant really made me feel at ease especially tony a big thank you

NB
Nat Baulch-Jones 9 months ago on Google
( 5 out of 5 )

Nobody wants to be in a hospital, but on my visit here for a planned procedure the staff were incredibly professional and pleasant, and were hospitable (no pun intended).

HB
Haych Barrhbar 9 months ago on Google
( 1 out of 5 )

Absolutely atrocious worst place ever you would probably get better care in jail. I never write reviews but this was so bad I just had to. I don’t know how this is open

TW
tina williams 9 months ago on Google
( 3 out of 5 )

I had a procedure in July
I felt some of the staff were very helpful and just the one off that was a bit abrupt and rude …

RA
Richard Alexander 9 months ago on Google
( 5 out of 5 )

Small but well equipped place.
Very friendly staff and doctors.
Personalised service

CC
Chelsie Cullum 9 months ago on Google
( 5 out of 5 )

Beautiful hospital very clean! staff am so kind and helpful 😊 …

NT
Nick T 9 months ago on Google
( 5 out of 5 )

An excellent hospital with great staff who are very helpful. Lots of free parking

CH
Christine HJ 9 months ago on Google
( 5 out of 5 )

Most of staff are helpful, usually easy parking, excellent medical service

DC
Debbie Copestick 9 months ago on Google
( 5 out of 5 )

Some excellent nursing staff . where some went out of there way to care for you

TC
Tony Chatwin 9 months ago on Google
( 5 out of 5 )

Clean ,efficient, professional

Read more reviews about Health,Hospital companies and services

South Devon Healthcare NHS Foundation Trust

Review

Huddersfield Royal Infirmary

Review

Kettering General Hospital

Review

Claremont Private Hospital

Review

Rowley Regis Hospital

Review

Charles Clifford Dental Hospital

Review