Central Middlesex Hospital reviews

My overall experience in this hospital was fantastic. I had an operation on my sinuses by doctor Soman. And then stayed the night in Abbey suite. All the nurses were so friendly and were doing their job perfectly. I can’t thank them enough. …

I’ve been referred for a lumbar MRI. Patient transport has been arranged through my GP (after some fight for it). The Ambulance driver Adam was very helpful and kind. Everyone at the MRI department the same. This was the first time someone …

Worst ever experienced took 2 months baby with heavy bleeding fingers they’re didn’t even look at my 2 months baby they’re just sent us to another hospital like they’re don’t even know anything about hospitality and looking after the …

Good Urgent Treatment Centre – but only open 8 am to midnight.
( Closest 24hr Accident and Emergency are Charing Cross hospital in Fulham Palace Road SW6 – and St Marys hospital Paddington very busy – and 2 to avoid Ealing Hospital and Northwick Park hospital ).

DO NOT GO TO THIS HOSPITAL!!
We had the most terrible experience. My daughter was diagnosed with Strep A by doctor from 111 and who sent us to Central Middlesex Hospital. We were waiting …

WHATS THE PURPOSE OF AN HOSPITAL WITHOUT THE A&E WORKING ON NIGHT?
We came here expecting to be visited as is an emergency and now we need to go very far as the hospital apparently is not doing his job proprrly.
WE PAY TAXES FOR WHAT

Arrived at 8 to urgent care. 1 Dr and 1 nurse wait is around 4-6 hrs. Patients are seen in priority of sickness which I get but also v frustrating given the limited/lack there of medical professionals. I ended up leaving and went to Queen …

I went for a CT scan this morning it was as really positive experience all the staff and nurses who treated me were brilliant kind and very informative making for a stress free experience …

Please do not worse your time to go this hospital I have a fistula for 6 years and they do 6 operation for me but I am not 1% batter Specially doctor p.tozer they don’t know what they do I was have in 1 place but now i have in 4 place they don’t listen to people my problem is go more worse than before 0 experience look at the feedback

To be honest I prefer going central Middlesex over any other hospital in Brent. Waiting time is very short if it’s an emergency/serious situation.
There’s a lady doctor that I really like. Shes so we’ll educated and has helped …

Absolutely horrible experience from today. The nurse from the triage made me feel extremely uncomfortable and completely ignored my issue. She interrupted me speaking half way through to tell me that there other patients waiting and my time …

New buildings are really impressive from what it used to be.
I was born here in the 80’s and I recently had my maternity appointments at this hospital but I had give birth at Northwick Park hospital. …

I have just come home from major surgery at Central Middlesex and I have to say I cannot fault the place.
They have the most amazing caring staff and the hospital is spotless.
Thank you.

Sadly waited about 8 months for an appointment due to carpal tunnel syndrome ( I have suffered for over 2 years)
I cannot sleep at night and I find it difficult to work ( I’m a builder) …

Took my wife for a CT Scan,what a dream.
Staff ; Polite, Friendly, Knowledgeable & clearly understood.
Appointment: Dead on time. …

Worst experience. The receptionist was rude. I spoke to her nicely & yet she kept saying I’m not going to argue with you. Finally she spoke softly when I addressed about the way she reacted for no reason. The nurse had no empathy towards …

if it weren’t for the waiting and the incomprehensible queue, the rest is the same as all hospitals. Pay more attention to those who came!!!!

Waiting time is 4 hours but actually it took 8 hours to see a doctor. The most worsen hospital in the U.K. it is just bringing shame on NHS. Feel really sad and disappointed why even this hospital has been build? Big infrastructure but no staff. It all a waste. The budget and place.

After waiting a few hours to see a doctor, I did a few necessary tests but I didn’t even have a blood test and the doctor told me I should have been sent to A&E. The doctor was nice but then a nurse came to do a cardiograph. I don’t even …

BEWARE- DO NOT USE THIS HOSPITAL AS THEY ONLY EVER HAVE ONE DOCTOR IN THE ENTIRE BUILDING! This is hands down THE worst hospital I have ever encountered.. I once saw someone having a literal HEART ATTACK being made to recite his Lithuanian …

We had to take our baby today for an emergency appointment and the staff and doctor we saw were wonderful. Sadly I didn’t catch their name but the doctor (a lady) was very sweet with our little boy and made us feel at ease.
Many thanks

I’ve been to a lot of hospitals in my time but the Urgent Care centre here has been by far the best. I’ve unfortunately had to visit twice this year and both time the waiting room was warm and comfortable (as far as hospital can go) with a …

My dad had operation yesterday, the operation and the staff were good. But there was no interpreter when I asked for one.
There was no one at reception when I went to pick him up. You couldn’t find …

Very bad experience. The emergency doctor didn’t listen to people and put her pressure on me. She also said that I told her my condition really put pressure on her. Later, I apologized to her and stopped telling her about my condition. She …

Both my parents were/are referred here for their cancer treatments. Both experiences have been awful, and an awful shame their last memories are with unhelpful cruel staff. They both ended with complications in or out of surgery and had to be transferred to a different hospital.

I had very good experience in this hospital. I had an appointment. Although they told me not to come early. I got there 20 minutes early. I was given good directions by one of the staff. And then I had my appointment straight away. It was done very quick and I was out in ten minutes. Thanks

Sorry to say those African English who working there are racism and behave very bad with others ethnic groups like us whenever me and my disabled son had appointment.

Any body pick up the phones on this hospital or they just on holiday?

Was asking for directions to the neurology department at 10:30 (21/02/22) from the entrance receptionist. Staff was extremely rude to my mum when she couldn’t hear her through her mask and desk shield. Proceeded to swear at my brother when …

Went for or op assessment today, excellent experience, everything was immaculate and staff were amazing

Watch dogs please do something about hospital
This hospital need to be under investigation
A lot of poor service and neglect and they never answer the phone

Hospital appointment in and out quickly. Busy at times due to traffic system around hospital. Disability parking limited.

I attended the CT scan dept yesterday for an US guided injection into my knees. I just want to say Thank You, everyone was wonderful and the whole experience could not have been better.

It is very disturbing to see patients waiting for hours to get a simple consultation from doctors in the urgent care unit. People come to hospitals with severe conditions to get treated ASAP. What does urgent care mean if a patient has to wait 3-4 hours to get a test?

Had a day surgery in this hospital – the service couldn’t be better: professional and safe.
Pre-op assessment was 30 mins telephone consultation followed by in-person …

Over 4 hours waiting time. And it not that crowded. Dont waste your time, go some other hospital.

crazy things people on the phone joking and others with their hands in their pockets when patients are in pain
one of the worst hospitals in london, with people like that it should close as soon as possible

I had such a terrible experience in this hospital! I had two nurses who were extremely rude to me after having surgery she came to argue with me because I told one of the doctors she didn’t give me my medication. I had to have an overnight …

I guess this hospital is a hit or miss case. I went to have my foot checked and the person taking care of me (doctor or nurse) kept the same rubber gloves for everything : for opening and closing doors, to touch my open wound and God knows …

My husband had seen a GP 5.30pm on a Thursday evening about not feeling well, by 9.30am the next day he had a call from the Urology department at Central Middlesex hospital for an appointment the following Wednesday.. The service he …

I would give ZERO stars if possible. The receptionist and nurse were nice and helpful. But I did not expect the doctor of ALL people to be the absolute RUDEST person I have ever come across in my life. NO people skills whatsoever. I asked …

Both times I went to this hospital I waited more than 4 hours to be seen. And there weren’t many people to have to wait that long. This hospital is a disgrace. A disregard for the people who arrive there in need of urgent care.

hello everyone, I want to thank all the staff from the hospital with whom I had contact, and especially Amita, for the way she treated me, despite the fact that we are from different nations, but the treatment was equal to that with …

Worst experience of my life. I had an appointment I had been waiting for two years and while I was in my dressing gown they cancelled my operation and then lied on my discharge form and threw me out. …

Very unfriendly place no covid restrictions apply at the emergency unit. My 18years old daughter was made to sit with other patients for almost 4hours. Without been seen though she was referred there after 111 consultation. Very shameful that the NHS has come to this. A rude receptionist was in charge and was of no help to us

The A and E is brand new, and never gets overcrowded but the waiting time is crazy, also if you made a 111 call by phone you will see a doctor before the someone who has been waiting there for more than 2 hours. …

04/10/22 In the ACAD unit for surgery, the consultant and nurses put me at ease before my operation, and after nothing was too much trouble for them

Absolutely brilliant staff. Needed to visit the urgent care last night (17/10/18). I was told that the waiting time to see the nurse was 20 minutes and 3hrs to see the doctor. Nurse ( i think Ms Prasad) called me within 5 minutes and then …

I am spend 3 hour for concern with doctors and doctors Sade I am booked your appointment tomorrow for x rays then I am going next day but doctors not informed x rays department and went I am so x ray department he told me you have to go to …

Urology department. Waiting time over an hour and it is not accidental, happened twice.
Seems overstaffed by people who actually aren’t able to provide relevant …

I had a gallstone removal operation. very nice nurse team. they helped me in everything. with a professional medical team.

I have been treated at this great hospital since 1985, both outpatients and surgery. My children and niblings were also born here. This is a great hospital regardless of what continuous tory reprobates have done to squash Central Middx. hospital. God bless you, God bless the NHS.

First visit a midwife lied on my paperwork and never put my referral through for quiting smoking! The referral was made today, months later.

A good clean hospital that gave my mother an emergency breast surgery operation. I waited overnight to take her home after her recovery, & the staff couldn’t have been better. Wonderful doctors, kind nurses (please give them a rise above …

Waiting for one small surgery since morning 7.30. About 8 hours of waiting. After surgery, staff were so friendly and helpful. Makes me so much comfortable. Only waiting timing is awful without eat or drink anything more than 12 hours. Horrible! NHS becoming worst now.

CT department are brilliant- receptionist, nurses (Helen, Sonia, Jackie & priya) & Dr Rebecca all really supportive, informative and caring. I went in for a biopsy for the day way anxious and they all put me at ease and looked after me really well. Thank you

Excellent staff and very clean hospital. I had my operation there and was very pleased. But the noise level inside the hospital is unbearable. Why do the Nurses keep talking all the time? They need to improve this. Being a medical …

UPDATE: The original date of the operation was 20th April but 2-3 days after my pre-assessment I received a phone call saying there is a chance to do my operation earlier on 5th April. Great service, I accepted the opportunity. On the …

The WORST costumer service on this planet. Literally the lady told me to wait on the line while she will put me through and she start laughing and closed the line. This after I’ve been transferred from the reception to her.( Cardiology …

I accidentally spilt my just boiled tea onto my darling daugetr’s (16 months old) after some first aid application we went this hospital because it was the closest one. …

Indian Receptionist was very kind and gave a right direction towards our appointment location. Staff were very kind towards patients. Cafe at the entrance, parking space available for cars on pay and display.

Who ever is reading this, please click on the lowest star rating button, and see how many of the patients who have had the worst experiences, also happen to have foreign names! What a coincidence! You will find the same with GP surgery experiences.

Very impressed with this hospital. Seen on time with friendly attentive staff. It has a relaxed atmosphere does not seem overly busy or rushed. Very clean, modern and parking is easy by phone. Thank you to all NHS staff.

The Doctor we met was awesome, but the health care assistant was very unprofessional and child-like. …

10th of may i had my gallbladder removal operation and it was perfectly done by expert surgeon . Abbey suit nurses were very good and well trained . Thank you doctors

Excellent service! Beautifully relaxing atmosphere. Great chill out spot to please every appetite. Afternoon tea, fish and chips, club sandwiches and a delicious selection of patisserie.

the emergency room has neither respect for patients nor consideration. Gravimetry sick babies, pregnant women and elderly people waiting for care for 5 to 9 hours. patients leaving unattended. shameful and sad.

after waiting one hour for my appointment i asked when i was due in……told there were 4 in
front….this was at 10.30 in morning. how can doctor be 4 patient behind so …

Clean modern hospital
Had Appt with Dr Sergei
Didn’t have to wait everyone was super polite helpful friendly and professional
Great experience god bless the nhs

Experienced a hit and run whilst out running, didn’t think much of it so went home in hindsight I realise I was in shock woke up in the night with my arm completely swollen and in excruciating pain. …

To be honest I preferred the old Centreal Middlesex Hospital to the new one .They treated you more in a professional way .It’s really gone down hill especially how they have treated the sick elderly patients including my late Mother and other family friends etc .To be honest i would rather travel far than go here .

After a year long wait I just had the most pleasant experience today in Central Middlesex Hospital.
Veronica, the nurse I had the appointment with was very friendly and she is a wonderful woman.

Unfortunately I am having to try and get an appointment at this hospital and as usual the last thing on this hospitals mind are its patients .Left ringing on the phone for an ultra sound app nobody picking up .PALs to busy .

The hospital is great. I had a knee replacement last year and had a very good experience. Unfortunately, I can’t say the same about their communication skills! I tried to get through to a department this morning. After about 18 …

No matter if you book an appointment through 111 you will wait anyway 3 hours. Avoid this hospital, It seems only one doctor works in the entire hospital

My name is Raimundo Miguel Pereira I had my biopsy in the urology department. I had a very good experience the staff there is amazing
Amina ,Peter and full team is really helpful..I was a bit worried for my biopsy …

Friendly staff, fun atmosphere but we have got vaccinated like sheeps 🤣 quickly and sure hahaha. Anyway, it’s all good in this hospital. Modern and pretty clean. …

AMITA was my favourite midwife at middlesex hospital when I was pregnant with my first baby. She was always there for me professionally emotionally and mentally. Made my pregnant journey easier and I would definitely recommend Middlesex hospital. Thank you to all of you Middlesex hospital stuff too.

Went to the walk in center 29/03/2016. Only 2 people before me, one Man and a Lady with a baby. Spoke to Reception, there was a very helpful Man and a very rude Nurse. Booked in and the Nurse said sit down you will be called to Triage. …

Very shameful and aggressive attitude from Dr Samundri.
Avoid at all costs please, she was not adequately trained in my opinion and was not able diagnose symptoms as she was confusing herself and us. …