Viovet reviews

Great value great products great service!
Joint supplement is half the price of the well known brand sold in petshops.
Our 11year old Terrier cross is one happy chappy!

‘Twas good! Got what I asked for, in good time. The only thing was, because of what I was using them for (see pic) the screws that come with it were too long – understandably, being designed for much tougher equine use! – so I had to source short screws with the same size head separately. I got some from Accu that did the job perfectly!

Ordered some specialist shampoo for our Labrador who has a passion for rolling in fox poo. It was a fair price and arrived on time. Great service. Particularly refreshing to have this great purchase experience after such patchy service and customer service from rival suppliers.

Very good service all round. Customer contact also very good. If you have a problem very good and helpful. My dog benefits from their Cytopoint which is delivery sensitive, as time is of the essence with this. xxx

Fabulous! My dog food is a great price, it was eady to order and delivery was at the early end of the advised dates. I will be back, and have recommended VioVet to several people already. Other than my grandchildren and my children, my dog …

Very good service, I have set up recurring orders for my pet food (Dog & Cat), this removes the hassle of making sure I remember to place a order in time. In addition there is a saving on repeat orders which is a huge benefit in these …

Very pleased with the MP Bergamo Eco Outdoor House (a cushion needs to be purchased separately). It was immediately taken by my cat! Excellent product at an affordable price. Quick delivery too.

I really enjoyed choosing meals for my Ragdoll cat, plus some treats 🙂 The parcel came well wrapped. My cat is very choosy and liked the Gravy meals the most. I liked it so much that I will be back, for another purchase in the near …

Excellent service and easy to maintain your account online. Delivery is super fast and the products are well packaged.

Really quick delivery- box was damaged but the product seemed ok. Super happy with the cost, which was cheaper than anywhere else. Will buy from here again if cost the same

My order got seriously delayed in the post but the VioVet team did everything they could to track it down and replace it, which is all I could ask for. The customer care was fantastic and seamless. I loved the product when it did arrive. It was good value for money and came well packaged. I would shop here again and recommend.

Had an issue that part of my order didn’t arrive. It was resolved quickly and a replacement was sent out and arrived quickly.
The products are great quality and well made. Very happy and would use again.

Dexter really loves the PetFace Rat Attack toys and you are the only place that still stocks them so we stocked up. They were priced well and delivered quickly. …

Always have reliable delivery and sensible prices. Good service. Unfortunately one product we purchased was wrongly priced and they could not honour the Internet sale. But they handled it courteously and they’re not a multinational, so we …

Received my first order… that will be my last. It all ended up in the bin. It arrived defrosted and the packaging was shocking for frozen products. I thought one bag was OK so this went in the freezer but when I opened it It was moulding. …

Great price
Great and faster delivery then expected
Been using this product for many years and my supplier has put up prices
Happy to choose you
Thank you

Super fast delivery and two very happy puppies who love their treats.
I will definitely be a returning customer.
Taverymuchly. …

Good experience buying from this site. Good communications and follownup info when buying meds for kitty. Quick dispatch. Would recommend.

From setting up our regular delivery for our GSD to payment the service was very easy to use and delivery was swift and efficient. I had a few questions which I rang through to Customer Service and had a chat with a friendly, professional member of staff who answered everything. I would highly recommend the company!

Order arrived promptly, thank you. Below is my Black Labrador, Cara and her Golden Retriever friend Gloria!

Order arrived well packed and precisely what was ordered.
A bit slow to be dispatched, 4 days, but arrived within three days of being posted. …

I placed an order for Harrington’s dog food in the morning and it was delivered the following day. Well packaged and polite delivery driver. I find the VioVet website easy to use and their prices are always very good. Highly recommend them.

Ordered goods posted 27th meant arrive 31st didn’t arrive. Emailed twice no answer tried calling wait times 45mins. Package eventually arrived in tatters and an apology from royal snail. Got refund through PayPal had to go elsewhere for …

Super easy to place an order. Delivered when they said it would be. Excellent service. Certainly no complaints from me or my little ” Fur Baby ” Poppy the Toy Poodle. …

Bought Pet Gear Easy Step Stairs. Good price, quick delivery, however if you purchase these follow pics of the item when assembling. The instructions are Incorrect and if you follow them the steps will be the wrong way round. My German …

Fantastic prices, great delivery. Unfortunately there was a problem with one of my items, I emailed, with photos and within 2 days a replacement was dispatched free of charge with a very apologetic email. Fantastic. Will use again. Thank you

Easy to order from, great communication and fast delivery. Their prices are usually the best we can find for the food we need for our dogs. Excellent and dependable company to deal with. We have ordered from VioVet many times and will continue to do so.

Great, fabulous service and quick delivery. Huge amount of products at really great prices.

I have shopped for years with VioVet and I am always recommending VioVet. They are really good with their products, they explain everything in great detail especially medical stuff for animals. They are very prompt at sending your items to …

Excellent prices, free delivery so one doesn’t have to lug heavy dog food bags. Allow at least a week for delivery, though, before you run out.

We have only just ordered some grain free food from VioVet and must say they have provided a fantastic service. The price are among the cheapest we’ve ever paid, and the postage costs and delivery times were brilliant.
Highly recommend.

Excellent range of products at good prices. Customers services are always very helpful and knowledgeable. If in the unlikely event there is a problem with an order, they resolve things very quickly. Always very happy with my dog’s and pony’s food and equipment. Thoroughly recommend this company.

Great biscuits and good price.. I would definitely buy again.. great trusted company thank you Jackie

I had an issue caused during product delivery. VioVet customer care team sorted that out straight away. Prouct quality is up to the mark, birds love eating the selection of seeds. Recommended.
Thank you.

Well worth buying from them very competitive and excellent delivery service.

Hello! It was really easy to order my cats’ food via your website, and you were around £25 cheaper than other suppliers for the ‘geriatric’ cat food (48 pouches) that they like. My delivery came very quickly – quicker than expected – and …

This place is now my go to for pet stuff, I really am happy I found you.
Would highly recommend.
I found everything I needed for my puppy and cats.

Trouble free site to work on. Each step user friendly. Product described in detail and order placed and acknowledged promptly. Dispatched promptly and arrived a day earlier than notified. Great experience!

Dispatched quickly via DPD and well packaged. I was unsure by the reviews at first but I took the chance and ordered. Thankfully everything went really well and the product is as described. Good value for money.

I had to chase my order a couple of times as it seemed to get stuck in the “prescription approval” and “allocating stock” stages and I paid for express delivery but my item wasn’t posted for 48 hours so it arrived a day late. However my …

Straight forward and easy ordering or you can use the reordering facility which makes the process super quick. Any queries there is a number to call where you can speak to a person and not a bot, who is always polite and helpful. Delivery sometimes can take a while so make sure to order a week prior to needing your goods.

Arrived it great time and my dog loves them,she has really shown a great improvement and is full of energy and glowing, so glad I found this product for her.

I have on order large dog joint force for my ten year old boxer and they really do help him. Always prompt delivery by royal mail and emails to say when they will be delivered never had a problem with Viovet

Great service and I got the products I wanted at a fair price. Thank you.

Didn’t get to choose a colour but luckily they didn’t send me red (which I hate)
Love the product, nice size so my cat has room to move about on longer car …

Ordered from this website couple of times. Absolutely amazing service, delivered within couple of days and saved fortune! Order update via email is great and accurate too. Would recommend to everyone!

Ordered form them twice now. Great value on pet food with free delivery over a certain spend. So worth ordering more. Delivers on time with updates for delivery courtesy of the courier.

Very good professional service, my dog is now in two lots of tablets that cost a fortune each month with the vets but now I have been given a prescription I now pay half the price. Service is extremely good and the delivery super quick.

Used to be good, but now completely lie on the site about whether stock is available or not. Then only find out they don’t have it when it should have already been dispatched. Customer service refunded but were completely unhelpful beyond …

Absolutely love our new fly rug perfect siz. Far cheaper than other sites and free postage. 5 stars from us ✨️

Pros:
Best value for money for my puppy food order!
Good delivery service! …

Very competitive price for my Acana Light and Fit and free postage! Delivery arrived just a couple of days later and was well packaged. Will definitely be ordering again.

At first i had a great experiance but then when it came to getting my money back on a cancelled order all that changed, 1 hour and 17 mins and 16th in a queue, getting nowhere, 5 unanswered emails, disgusting customer service for the amount of money i have spent! I will take my custom elsewhere ..thankyou paypal.

Once again we are very pleased with service and like the switch to DPD from AX
Thank you from Izzie and pumpkin

Honestly my first order from VioVet, did not expect much and the delivery time was quite long, but they have amazing prices and also the whole package came much earlier and everything arrived in perfect condition. I am happy and recommend!

Great service. Item received damaged. One email and a replacement was already on its way. All received thanks.

I highly recommend the store. the treats bought for the dog are identical to the pictures. I recommend . Cody is verry happy 😁 …

Excellent customer service!
I bought a 4 kg bag of dry food and a box of wet food for my puppy. When I opened the large box with both items I noticed some loose kibble, due to the bag of …

Great price! One of the products was out of stock but my phone call was taken promptly and an alternative supplied. Delivery came within the estimated date.

Excellent products, good prices and very well packaged. Order was received very quickly. Will definitely use this company again.

Product in stock and dispatched swiftly. Arrived in good condition from a reputable carrier which I liked. Customer service in dealing with my query about a return were excellent; helpful and timely. The return was due to the unsuitability of the product for my pet and no way reflected on VioVet hence 5 stars.

Excellent price for ProPlan 14kg Optiweight Light and Dentalife. I have been using the same product/supplier for 9yrs without realising over the last two years their prices had gone up considerably….which at the moment is tough, but I …

I have used VioVet for the first time recently. Brilliant service. From the clearly laid out website, to the smooth ordering process, onto the updates with the order, to the tracking with DPD. Perfect. It’s great to know it is a small …

Speedy service. Cheaper than purchasing from local vet. Plus, I could have saved even more money as my choice of brand was in the sale. But, based on what I placed in the basket, the website recommended another brand, with the exact same ingredients which was even cheaper still!

Great prices and great service. Although I had an issue with a few items missing from my delivery when it arrived, this was resolved very quickly after I brought it to VioVet’s attention. Would definitely recommend them.

I was a bit dubious about ordering after reading the reviews but the price was so good that I decided to give VioVet a try. I was pleasantly surprised. Communication was great and my order arrived on time and was correct. I would buy again.

Brilliant service saving me a significant amount of money on medication for my French Bulldog. Once I uploaded the vet’s prescription for Apoquel needed for Honey’s condition, the meds were despatched immediately. Honey is now a happy non-scratching pooch!

Long wait for phone to answer, started at number 16 in the queue, probably demonstrates how popular and what good value VioVet is. Lady who took my order very efficient and courteous. Highly recommended.

Ordered 15kg sunflower bird seed from Viovet. This was delivered within 48 hours. The parcel was well packed, and left in a safe delivery place as requested. Have used this firm before and provided stock of the item is in delivery is always good.

Products were good quality and order was fully complete.
DHD delivery let the side down slightly by giving me a delivery date and time, not showing up then sending out a notification the day after which was met. Hence only 4 stars given.

You did better than expected. Courier delivered in an insulated pouch with a cold block ( IV medication). Arrived earlier than predicted. The order process was simple and the advice for my First order took all of the worry away. Faultless service!

I ordered 2 scratching poles, and initially I was surprised at the delivery time of about 3 weeks. But, they did come quicker than that and arrived within 2 days once I had been advised they had been despatched. I was very pleased.

Great place for doggy stuff. Bear in mind that food deliveries may sometimes take a few days or consider regular delivery of your items. I shop here regularly. Recommend.

This would have been a 5 but for the order being held up by one item not in stock. Otherwise the experience was excellent once I had spoken to a customer service person who split the order and sorted the problem. I’d suggest doing this automatically in future but otherwise a great experience.

This is an excellent business to order from. I called after the missed arrival date and the member of staff sorted it and my items arrived within a couple of days. Thank you very much.

Excellent service. Good communication and swift delivery. Will be getting my dog meds from VioVet in the future. So much cheaper than buying from the vet. Easy to just scan and send prescription via email.

Very good service prompt delivery. The 1 delivery that was late I was promised £5 off my next order but never received it. Other than that I highly recommend them

It was our first time using Viovet for our dogs medication as we had always gone via our vet. With the bank holiday approaching I was worried that his meds wouldn’t arrive on time but I loved how Viovet kept me updated with every step and …

My first order from VioVet Ltd. I was very happy with my purchase, lots of information about the product, and great value. My order came on time.
I would highly recommend taking a look at all the great items available to purchase.

Excellent service. Order fulfilled quickly and correctly. Good prices, good products. Definitely recommend this company!