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Write a ReviewSince the takeover by Vertu, the experience trying to contact Volvo Yeovil has deteriorated. Now contacts go via a call centre and if you are lucky they answer and when they do answer, the agents are absolutely useless with no clue. They dont return calls when requested.
Guy was most helpful as were the other staff. He provided me with a very informative test drive.
The car was delivered to Glasgow by Stewart, who despite the long drive spent a …
Dispite the building having not changed since my Dad bought a Volvo 440 in the 1990s’. The service is superb, we are really enjoying our Volvo V60. Thankyou Stuart and Ross!
No coffee. Because of covid. Understandably.
Unfortunately the car has been called in for safety recall . Which has not been completed. Because of lack of parts!!! …
The 140 mile round trip to view our recent purchase was well worth it. The company’s friendly and knowledgeable sales team put us at ease whilst taking us through every aspect of our prospective vehicle and the sales procedure ensuring …
We previously had a XC60 and upgraded to a new XC90. We approached a few Volvo dealerships, but Ross at Yeovil was by far the most genuine and honest out of them all. He was direct with the best price they could offer along with all …
The Staff are incredibly helpful and knowledgeable here, I was made to feel very welcome upon visit. The quality of the cars are unmatched in my opinion, the best in the west. I won’t be returning to my previous dealership.
These guys are amazing! Were so helpful at a time we were having issues with a car we had bought from a dealership! Thank you both so much! If we have any future bodywork issues, we know exactly where we’ll be going to put them right!
Would just like to say Thank-you to Gary -After-sales manager for the excellent service he gave to us at the weekend when our car was serviced. I have used his service dept for the last three Volvo’s I have owned and would recommend to …
Having bought cars and services from this dealership around 10 years ago the level of service wasn’t matched in my view by the BMW and VW dealerships I have recently been using. I am delighted that many of the knowledgable staff remain and the service is still as good as I remember. Will try and remain loyal to Volvo from now on.
Set out to find a 2 year old estate car. Of all the main dealers we contacted only Ross at Yeovil Motor Company listened to what we wanted, found the car that exactly matched our requirements. Advice and help along the way was excellent. …
Very good service and excellent sales manager
Just popped in to test drive a car. They were fully booked but accommodated me. Excellent buying experience. We absolutely love our Volvo. Highly recommend Yeovil motors. Alan and Ross were both particularly helpful, and accommodating. Bill, who kindly delivered our car, was charming and courteous.
Friendly helpful bodyshop at volvo.
Lovely courtesy car and punctual service.
Peace of mind knowing all was being dealt with professionally.
Many thanks 🥰 …
Everyone has been a pleasure to deal with and always helpful and responsive. My thanks especially to Roger who made the process of changing my car easy.
Been a customer for more than five years, now enjoying my second Volvo. Always excellent service from Yeovil Volvo. A special mention for Gary Smith, who goes the extra mile to sort any troubles.
I bought a car from Volvo in 2021, part exchanging my existing vehicle. A few months later I received a fixed penalty notice from the DVLA saying that I was still the Registered Keeper of the vehicle and the vehicle has not been insured. I …
Amazing buying experience, from the first call all the way though to collection perfect. I had issues moving money around taking and extra 2 weeks before collecting however the sales team didn’t give me any pressure, just a courtesy call to check things 😄. Thank you the experience made the 180 mile round trip worth it. 👍 …
Just had a substantial price drop on fuel. Forecourt is absolutely packed, but their staff are handling it extremely well.
Recently purchased a car. The service I received from Ross was first class from my initial telephone enquiry to collection of the car and beyond. No pressure whatsoever. A great experience and well worth the 450 mile round trip.
Just moved into my first ever Volvo. From my initial contact with Yeovil Volvo and Roger Mumford, the service and assistance was absolutely amazing. Roger is a credit to the company, extremely helpful, understanding and not pushy. Which made the whole experience a breeze.
Generally I’m not one for writing reviews, but I felt the service I received at Yeovil Motor Company Volvo parts department was excellent. Martyn Cousins was very helpful, by emailing me a diagram detailing the parts I required, and they …
Serviced our XC60 here in November 2017. We were booked in and looked after by Colin from the service department. Colin was outstanding in his attention to detail, in particular with relation to his approach to customer service. From the …
George was a great help guiding us through the various options with our purchase, always helpful never pushy … good experience all round!
Efficient service, lovely work ethic from this place. Ross stood out as having amazing customer service. Would highly recommend
How they did get this good reviews?! Based on this reviews I decided to book my service and few other things needed to be done on my S60 with them even they are 40 miles away and I have two other dealers 10 miles from me. I give them a call …
MOT and service second to none. Staff are really helpful.
I dont normally write a review but felt as if i has to this time!
Brilliant service and brilliant telephone manner. First time we used these guys my wife was 7 months pregnant and the size of a house, they completly put her at …
Probably the best car buying experience I’ve had. Great team, loads of knowledge and the right amount of after sales follow up and support. Would absolutely recommend them and will keep going back.
Just used the ‘handy’ shop for some lunch. (I did not give 5 stars as I have not used the car sales, maintenance and repairs department) The garage shop is well stocked for its limited space, located on busy dual carriageway in central Yeovil.
Awesome service. Nick Guard is great. If you have any bodywork issues then please let Nick deal with your work. They are the best
First rate service and helpful advice on all things related to keeping the vehicle in great condition. Six years and very comfortable with their expertise and competence.
Exemplary service. I drive an unusual car (1993 Volvo 240 estate) and Yeovil Motor Company are one of only a handful of garages who are willing to work on it. They carried out torque arm bushing replacements for me, all done quickly and …
After being treated as an inconvenience by the local VW dealership we popped into this dealer to look at an XC40. Ross was the kind of salesman you didn’t think existed; scoped our level of technical knowledge very accurately and adapted to …
Have just purchased a used XC40. The service and level of care was outstanding. They guided me seamlessly through the entire process. Am extremely happy. C
Helpful, knowledgeable stuff.
01/2022 – still getting good service from these guys. Prices for servicing aren’t very competitive at the moment. I know you get some value added elements.
I bought my first Volvo here in 2015 and have had all the services carried out under a affordable service plan. I recently changed to a Volvo V90, but from a Volvo dealership in Sheffield (they had the car I wanted at a good price) The …
My partner has just bought a Volvo V70 and it needed a small problem rectifying under warranty. The staff at Yeovil motor company were excellent, nothing was to much trouble. 5***** Garage.
We were in the showroom for over 10 minutes after we had had a good look around the xc40 we were interested in but we were completely ignored 2 salesman looking after 1 lady so I don’t think we will be going back to this dealer
Went in today to get a new fob and key.really good service,and honoured a misquoted price i recieved which was good.will use them again.
Excellent service from enquiry to delivery
Mandatory mask policy is silly. This is the only establishment where I have been forced to wear a mask since the law came in… Sat in an empty showroom waiting for my car, so I took it off for 5min so I could breath then a member of staff …
Friendly staff in office(the ones I only met) awaiting repairs now but otherwise good and quick.
Yeovil Motor Company ( formerly FW Saunders, Rootes Group Dealers) are a firm one can be proud to work for. I served my apprenticeship with them from 1962 and can assure you that we always went “the extra mile” for our customers.
Friendly sales person, Helpful in finding car to match our budget. No pressure and we were able to look at anything we liked.
As always excellent service, parking is limited but you can normally find a space around the back.
Parts dept very helpful and knowledgeable.
I don’t often write review but this was more than brilliant work and customer service. Thank you Nick Gurd for taking care of my car.
Excellent friendly service, couldn’t do enough to help. I would highly recommend this volvo garage.
Very efficient in fixing a fault on my Polestar 2 and completing the outstanding update
Top service, cheers Gary sorting my battery this morning.
Visited the body shop for some warranty work on the car. Friendly, professional and did a top job.
Closest Volvo pit stop for my 52 plate Volvo V40. Excellent service & staff.
Friendly and knowlledgable service from a very professional team.
Volvo dealership, very friendly and informed combined with excellent service.
Friendly staff that go the extra mile for customers. Services are exactly what they say and they keep you well informed
Excellent service again,employees so helpful. Would recommend to anyone.
Very busy, cheap fuel
Great guys great service
The place to go for everything Volvo.
Good and honest service – recommend to all Volvo owners
Really difficult access to service area, up a steep ramp and overcrowded with parked cars.
Great team very thorough and knowledgeable
Clean and tidy, knowledgeable staff and didn’t feel hassled
The 24hour shop is good not used the car dealership
Great and super friendly staff. 100%recommended!
Go there for Volvo spares, parts dept always go that extra bit
Clean and professional covid secure and polite. Couldn’t ask for more
Great customer service.
Fixed my volvo and was reasonably priced.
24 hour garage not too expensive
Helpful staff, great service.
Very polite, accommodating, and straightforward.
Best Volvo pit stop.😁😁 …
Very helpful staff
Great people and great service. 🙂
Never come across a more helpful garage.
Perfect service and nice people
Very helpful, knowledgeable folk
Fabulous service!
Great service
Polite and helpful people here.