Yeovil Motor Company average reviews all over the web

4.5
Total Reviews 80

Average reviews from all platforms

Average Rating 4.5

Average reviews from all platforms

  • 5.0
    63
  • 4.0
    8
  • 3.0
    2
  • 2.0
    1
  • 1.0
    6
Yeovil Motor Company reviews breakdown:
Google
4.5
80

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80 Yeovil Motor Company reviews on Google

DB
Dave Baldwin 1 year ago on Google
( 1 out of 5 )

Since the takeover by Vertu, the experience trying to contact Volvo Yeovil has deteriorated. Now contacts go via a call centre and if you are lucky they answer and when they do answer, the agents are absolutely useless with no clue. They dont return calls when requested.

TN
Tom Nelson 1 year ago on Google
( 5 out of 5 )

Guy was most helpful as were the other staff. He provided me with a very informative test drive.
The car was delivered to Glasgow by Stewart, who despite the long drive spent a …

TP
Tom Purse 1 year ago on Google
( 5 out of 5 )

Dispite the building having not changed since my Dad bought a Volvo 440 in the 1990s’. The service is superb, we are really enjoying our Volvo V60. Thankyou Stuart and Ross!

IT
Iain Tilyard 1 year ago on Google
( 2 out of 5 )

No coffee. Because of covid. Understandably.
Unfortunately the car has been called in for safety recall . Which has not been completed. Because of lack of parts!!! …

JH
jon hall 1 year ago on Google
( 5 out of 5 )

The 140 mile round trip to view our recent purchase was well worth it. The company’s friendly and knowledgeable sales team put us at ease whilst taking us through every aspect of our prospective vehicle and the sales procedure ensuring …

H
Harry 1 year ago on Google
( 5 out of 5 )

We previously had a XC60 and upgraded to a new XC90. We approached a few Volvo dealerships, but Ross at Yeovil was by far the most genuine and honest out of them all. He was direct with the best price they could offer along with all …

HL
Harry Lockett 1 year ago on Google
( 5 out of 5 )

The Staff are incredibly helpful and knowledgeable here, I was made to feel very welcome upon visit. The quality of the cars are unmatched in my opinion, the best in the west. I won’t be returning to my previous dealership.

LH
Lucy Harris 1 year ago on Google
( 5 out of 5 )

These guys are amazing! Were so helpful at a time we were having issues with a car we had bought from a dealership! Thank you both so much! If we have any future bodywork issues, we know exactly where we’ll be going to put them right!

CC
Chris Cash 1 year ago on Google
( 5 out of 5 )

Would just like to say Thank-you to Gary -After-sales manager for the excellent service he gave to us at the weekend when our car was serviced. I have used his service dept for the last three Volvo’s I have owned and would recommend to …

SW
Simon Williams 1 year ago on Google
( 5 out of 5 )

Having bought cars and services from this dealership around 10 years ago the level of service wasn’t matched in my view by the BMW and VW dealerships I have recently been using. I am delighted that many of the knowledgable staff remain and the service is still as good as I remember. Will try and remain loyal to Volvo from now on.

ID
Ian Dibben 1 year ago on Google
( 5 out of 5 )

Set out to find a 2 year old estate car. Of all the main dealers we contacted only Ross at Yeovil Motor Company listened to what we wanted, found the car that exactly matched our requirements. Advice and help along the way was excellent. …

RR
Richard Rigby 1 year ago on Google
( 4 out of 5 )

Very good service and excellent sales manager

SW
Shree-eesh Waydia 1 year ago on Google
( 5 out of 5 )

Just popped in to test drive a car. They were fully booked but accommodated me. Excellent buying experience. We absolutely love our Volvo. Highly recommend Yeovil motors. Alan and Ross were both particularly helpful, and accommodating. Bill, who kindly delivered our car, was charming and courteous.

AH
Angela Harper 1 year ago on Google
( 5 out of 5 )

Friendly helpful bodyshop at volvo.
Lovely courtesy car and punctual service.
Peace of mind knowing all was being dealt with professionally.
Many thanks 🥰 …

SW
Stephen Wallace 1 year ago on Google
( 5 out of 5 )

Everyone has been a pleasure to deal with and always helpful and responsive. My thanks especially to Roger who made the process of changing my car easy.

PH
Peter Heaton 1 year ago on Google
( 5 out of 5 )

Been a customer for more than five years, now enjoying my second Volvo. Always excellent service from Yeovil Volvo. A special mention for Gary Smith, who goes the extra mile to sort any troubles.

HB
Humphrey Bowles 1 year ago on Google
( 1 out of 5 )

I bought a car from Volvo in 2021, part exchanging my existing vehicle. A few months later I received a fixed penalty notice from the DVLA saying that I was still the Registered Keeper of the vehicle and the vehicle has not been insured. I …

DB
darren boulton 1 year ago on Google
( 5 out of 5 )

Amazing buying experience, from the first call all the way though to collection perfect. I had issues moving money around taking and extra 2 weeks before collecting however the sales team didn’t give me any pressure, just a courtesy call to check things 😄. Thank you the experience made the 180 mile round trip worth it. 👍 …

IG
Ian Greenfield 1 year ago on Google
( 5 out of 5 )

Just had a substantial price drop on fuel. Forecourt is absolutely packed, but their staff are handling it extremely well.

GP
Graeme Pringle 1 year ago on Google
( 5 out of 5 )

Recently purchased a car. The service I received from Ross was first class from my initial telephone enquiry to collection of the car and beyond. No pressure whatsoever. A great experience and well worth the 450 mile round trip.

PE
Paul Edwards 1 year ago on Google
( 5 out of 5 )

Just moved into my first ever Volvo. From my initial contact with Yeovil Volvo and Roger Mumford, the service and assistance was absolutely amazing. Roger is a credit to the company, extremely helpful, understanding and not pushy. Which made the whole experience a breeze.

PB
Paul Barrett 1 year ago on Google
( 5 out of 5 )

Generally I’m not one for writing reviews, but I felt the service I received at Yeovil Motor Company Volvo parts department was excellent. Martyn Cousins was very helpful, by emailing me a diagram detailing the parts I required, and they …

EL
Ed Led 1 year ago on Google
( 5 out of 5 )

Serviced our XC60 here in November 2017. We were booked in and looked after by Colin from the service department. Colin was outstanding in his attention to detail, in particular with relation to his approach to customer service. From the …

RA
Richard Atkins 1 year ago on Google
( 5 out of 5 )

George was a great help guiding us through the various options with our purchase, always helpful never pushy … good experience all round!

CP
Carly Poole 1 year ago on Google
( 5 out of 5 )

Efficient service, lovely work ethic from this place. Ross stood out as having amazing customer service. Would highly recommend

AM
Alexandru Moldoveanu 1 year ago on Google
( 1 out of 5 )

How they did get this good reviews?! Based on this reviews I decided to book my service and few other things needed to be done on my S60 with them even they are 40 miles away and I have two other dealers 10 miles from me. I give them a call …

DB
deborah ball 1 year ago on Google
( 5 out of 5 )

MOT and service second to none. Staff are really helpful.

BN
Ben Norris 1 year ago on Google
( 5 out of 5 )

I dont normally write a review but felt as if i has to this time!
Brilliant service and brilliant telephone manner. First time we used these guys my wife was 7 months pregnant and the size of a house, they completly put her at …

FP
faye P 1 year ago on Google
( 5 out of 5 )

Probably the best car buying experience I’ve had. Great team, loads of knowledge and the right amount of after sales follow up and support. Would absolutely recommend them and will keep going back.

RM
Ronald Mesure 1 year ago on Google
( 4 out of 5 )

Just used the ‘handy’ shop for some lunch. (I did not give 5 stars as I have not used the car sales, maintenance and repairs department) The garage shop is well stocked for its limited space, located on busy dual carriageway in central Yeovil.

JG
John Griffin 1 year ago on Google
( 5 out of 5 )

Awesome service. Nick Guard is great. If you have any bodywork issues then please let Nick deal with your work. They are the best

TL
THOMAS LEAVER 1 year ago on Google
( 5 out of 5 )

First rate service and helpful advice on all things related to keeping the vehicle in great condition. Six years and very comfortable with their expertise and competence.

JS
Jinder Songwriter 1 year ago on Google
( 5 out of 5 )

Exemplary service. I drive an unusual car (1993 Volvo 240 estate) and Yeovil Motor Company are one of only a handful of garages who are willing to work on it. They carried out torque arm bushing replacements for me, all done quickly and …

JL
Jon Lawes 1 year ago on Google
( 5 out of 5 )

After being treated as an inconvenience by the local VW dealership we popped into this dealer to look at an XC40. Ross was the kind of salesman you didn’t think existed; scoped our level of technical knowledge very accurately and adapted to …

CS
Christopher Stitchman 1 year ago on Google
( 5 out of 5 )

Have just purchased a used XC40. The service and level of care was outstanding. They guided me seamlessly through the entire process. Am extremely happy. C

DI
Dan iel 1 year ago on Google
( 5 out of 5 )

Helpful, knowledgeable stuff.

01/2022 – still getting good service from these guys. Prices for servicing aren’t very competitive at the moment. I know you get some value added elements.

CP
Chris Parsons 1 year ago on Google
( 5 out of 5 )

I bought my first Volvo here in 2015 and have had all the services carried out under a affordable service plan. I recently changed to a Volvo V90, but from a Volvo dealership in Sheffield (they had the car I wanted at a good price) The …

MP
mike poulter 1 year ago on Google
( 5 out of 5 )

My partner has just bought a Volvo V70 and it needed a small problem rectifying under warranty. The staff at Yeovil motor company were excellent, nothing was to much trouble. 5***** Garage.

GT
gary toomer 1 year ago on Google
( 1 out of 5 )

We were in the showroom for over 10 minutes after we had had a good look around the xc40 we were interested in but we were completely ignored 2 salesman looking after 1 lady so I don’t think we will be going back to this dealer

M7
Mart 77 1 year ago on Google
( 5 out of 5 )

Went in today to get a new fob and key.really good service,and honoured a misquoted price i recieved which was good.will use them again.

MS
Matthew Sheahan 1 year ago on Google
( 5 out of 5 )

Excellent service from enquiry to delivery

ZC
Zonked Companion 1 year ago on Google
( 1 out of 5 )

Mandatory mask policy is silly. This is the only establishment where I have been forced to wear a mask since the law came in… Sat in an empty showroom waiting for my car, so I took it off for 5min so I could breath then a member of staff …

PB
phil BS 1 year ago on Google
( 4 out of 5 )

Friendly staff in office(the ones I only met) awaiting repairs now but otherwise good and quick.

PW
peter woods 1 year ago on Google
( 5 out of 5 )

Yeovil Motor Company ( formerly FW Saunders, Rootes Group Dealers) are a firm one can be proud to work for. I served my apprenticeship with them from 1962 and can assure you that we always went “the extra mile” for our customers.

K
KJ 1 year ago on Google
( 4 out of 5 )

Friendly sales person, Helpful in finding car to match our budget. No pressure and we were able to look at anything we liked.

GH
Graham Holland 1 year ago on Google
( 5 out of 5 )

As always excellent service, parking is limited but you can normally find a space around the back.
Parts dept very helpful and knowledgeable.

BH
Ben Harris 1 year ago on Google
( 5 out of 5 )

I don’t often write review but this was more than brilliant work and customer service. Thank you Nick Gurd for taking care of my car.

SF
Steven Fessey 1 year ago on Google
( 5 out of 5 )

Excellent friendly service, couldn’t do enough to help. I would highly recommend this volvo garage.

JB
Jan Bassett 1 year ago on Google
( 5 out of 5 )

Very efficient in fixing a fault on my Polestar 2 and completing the outstanding update

PJ
Phillip Jackson 1 year ago on Google
( 5 out of 5 )

Top service, cheers Gary sorting my battery this morning.

MH
Mark Hyde 1 year ago on Google
( 5 out of 5 )

Visited the body shop for some warranty work on the car. Friendly, professional and did a top job.

AI
Azariah Itoje (Cat2k1) 1 year ago on Google
( 5 out of 5 )

Closest Volvo pit stop for my 52 plate Volvo V40. Excellent service & staff.

JF
John Fox 1 year ago on Google
( 5 out of 5 )

Friendly and knowlledgable service from a very professional team.

SS
Shane Sweetland 1 year ago on Google
( 5 out of 5 )

Volvo dealership, very friendly and informed combined with excellent service.

TG
Trelawney Gilbert Eastwood 1 year ago on Google
( 5 out of 5 )

Friendly staff that go the extra mile for customers. Services are exactly what they say and they keep you well informed

RR
Richard Rendell 1 year ago on Google
( 5 out of 5 )

Excellent service again,employees so helpful. Would recommend to anyone.

GL
Graham Langdon 1 year ago on Google
( 4 out of 5 )

Very busy, cheap fuel

R
Rjod57 1 year ago on Google
( 5 out of 5 )

Great guys great service
The place to go for everything Volvo.

NC
Niss Cohen 1 year ago on Google
( 5 out of 5 )

Good and honest service – recommend to all Volvo owners

SH
Susan Horan 1 year ago on Google
( 1 out of 5 )

Really difficult access to service area, up a steep ramp and overcrowded with parked cars.

JJ
Jeeves Johal 1 year ago on Google
( 4 out of 5 )

Great team very thorough and knowledgeable

PW
paul west 1 year ago on Google
( 4 out of 5 )

Clean and tidy, knowledgeable staff and didn’t feel hassled

JP
James Parker 1 year ago on Google
( 3 out of 5 )

The 24hour shop is good not used the car dealership

MB
Matt Boyland 1 year ago on Google
( 5 out of 5 )

Great and super friendly staff. 100%recommended!

IJ
Ian John Bristol 1 year ago on Google
( 5 out of 5 )

Go there for Volvo spares, parts dept always go that extra bit

DW
darren wyatt 1 year ago on Google
( 5 out of 5 )

Clean and professional covid secure and polite. Couldn’t ask for more

KP
Kieran Park 1 year ago on Google
( 5 out of 5 )

Great customer service.

MA
Mark Ashfield 1 year ago on Google
( 5 out of 5 )

Fixed my volvo and was reasonably priced.

PS
paul singleton 1 year ago on Google
( 3 out of 5 )

24 hour garage not too expensive

BC
Becky Curry 1 year ago on Google
( 5 out of 5 )

Helpful staff, great service.

KF
Kenneth Forsey 1 year ago on Google
( 5 out of 5 )

Very polite, accommodating, and straightforward.

PC
Pro Cabs [Shepton] 1 year ago on Google
( 5 out of 5 )

Best Volvo pit stop.😁😁 …

JM
john moore 1 year ago on Google
( 5 out of 5 )

Very helpful staff

TF
Tamas Fesus 1 year ago on Google
( 5 out of 5 )

Great people and great service. 🙂

JB
John Bills 1 year ago on Google
( 5 out of 5 )

Never come across a more helpful garage.

TG
Tommy Gullick 1 year ago on Google
( 5 out of 5 )

Perfect service and nice people

AL
alex leiper 1 year ago on Google
( 5 out of 5 )

Very helpful, knowledgeable folk

SC
sarah causley 1 year ago on Google
( 5 out of 5 )

Fabulous service!

JM
Jasmine Mather 1 year ago on Google
( 5 out of 5 )

Great service

RT
Ronald Tate 1 year ago on Google
( 4 out of 5 )

Polite and helpful people here.

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