Warren Evans reviews

Great customer service, the video appointment worked extremely well to help ‘test’ the mattress types before purchasing. The sustainable and natural material aspect of Warren Evens mattresses was the main focus for me to buy, including the …

Ordered new mattress online after daughter’s recommendation. Very pleased with whole service. Kept informed re delivery few weeks ahead. Unpacking, installing and recycling old one was included just extra delivery charge as am 120 miles …

It has now been 7 months since the purchase of 2 small double beds for my teenage girls. I can not express just how comfortable the mattresses are – it is hard not to relax immediately when you lie down, they are just so comfortable. Both …

5 Stars to Warren Evans, more if I could. The whole procedure of choosing online, telephoning sales to have an adjustment to the length, the fast turnaround of 3 weeks to have a “made to measure” frame and mattress, and the delivery all …

I love my bed! My main reason for purchasing a Warren Evans mattress was that I was looking for a non-toxic natural mattress. As a Naturopathic Nutritional Therapist I understand how background toxic exposure and off-gassing can affect …

Cannot be more happier than to receive a further mattress made to my special requirements for my son. The mattress is beautiful. I originally had a bed and mattress that Warren Evans made to special measurements, etc. and it has certainly …

Excellent customer care, advice and support throughout the buying process. So nice to deal with real people who genuinely are interested in providing the best product for your family needs. I thought I had chosen the right type of …

Everyone at Warren Evans really is lovely – from sales to customer service to the delivery team. Having used Warren Evans for my last mattress purchase about six years ago, I felt confident using them again when I needed to upgrade to a …

Lovely bed arrived on stated time and put together by lovely delivery men who were really friendly x can’t recommend this company enough it’s the second bed we have purchased. We live in Norfolk which they delivered from London. I’m very …

We’ve been using Warren Evans for probably 20 odd years now for every time we need a new mattress. We upgraded to a Superking and it was important to me that the new mattress was made from natural and sustainable materials and Warren Evans …

All our beds are from Warren Evans. So happy they are back in business. They made my ever growing son a bespoke length / width bed and mattress to fit him. They advised on the right bed for the space, the right mattress for good …

Lovely bedframe in hard to find mahogany finish. The service was smooth – just enough emails to keep me informed and a quick call to offer free mattress removal. The bed was delivered when expected, assembled within 15 minutes, packaging …

Justin was very helpful and answered all of my questions professionally. His knowledge of the company, it’s history and ethos was impressive. I’ve bought beds and mattresses from Warren Evans in the past. I really trust the quality and level of service.

We’ve had Warren Evans beds and mattresses since 2010. The quality is good, designs are timeless and we like supporting a British manufacturer. When it was time to replace one of our mattresses recently, we were happy to be able to get …

The arranged delivery was punctual, and the team were very friendly and really knew their stuff – I’m glad I chose to have them take away my old bed frame and mattress for re-cycling, as it meant the whole event was smooth and efficient. …

The people at Warren Evans are awesome. I had just purchased a new house and bought 2 beds and mattresses. I didn’t realise the backlog meant I would be without a bed for a while, but I called them up and explained and they were able to …

I’ve been a loyal customer of Warren Evans since 2005 and I can simply say they never disappoint. Quality and care have been there since our 1st super king bed, then sturdy and stylish bunk beds finally wonderful cotton 1500 mattress. …

We wanted to get a new mattress after the one we bought from their former Clapham showroom finally gave up after 16 years. I only had the invoice description to go on and they knew exactly the right model to replace this. The sale price was …

A fantastic company with outstanding products and customer care. The use of natural materials and no plastic in mattress production is so important, and Warren Evans seem to be the only UK mattress company with environmental, ecological and …

Highest quality beds for reasonable prices. And exceptional customer service. It’s a completely different experience buying from a small family business and you know every purchase matters. In my experience, their beds and mattresses have always been superb and long-lasting.

Great experience at Warren Evans. Marcin and the rest of team made us feel very welcome, and we got to experience their amazing products with professionalism and passion. …

Fantastic product, great service. We had a glitch with the delivery and this was dealt with very well. These are the most comfortable mattresses ever. I thoroughly recommend them.

Really good service. Highly recommended!
The bed and mattress we got are top quality. We’ve used Warren Evans before and always very happy with our purchases.

Took advantage of Black Friday prices to upgrade our Warren Evans bed. Went for a platform King Size. Sizewise it’s virtually identical to the old double bed frame which the mattress sat inside, so bigger mattress same space. …

Very happy with our space-saving bed and mattress! Beautiful design and very comfy mattress. Delivery and assembly was very efficient with the bed being assembled on site by a very helpful team. Would highly recommend for both beautiful hand-crafted beds and mattresses!

Bought a bed from Warren Evans in their Black Friday sales. Delighted with the purchase and the service provided. Great communication throughout and really helpful and considerate delivery men. Would 100% recommend.

I recently purchased the Organic 5000 mattress from Warren Evans, and I have to say it’s one of the best purchases I’ve made in a long time! The mattress is incredibly comfortable and made with top-quality organic materials. Plus, the …

Over the years I have purchased three beds and mattresses from Warren Evans and I would not use another supplier. My first bed is almost nine years old and still as comfortable as ever. A friend has just ordered a space saving bed after …

Very pleased with new bed frame. It looks great and is solid ie doesn’t creak like less well-made frames. Delivery was quick and efficient. I am glad we decided to go with Warren Evans, it was a bit more expensive than some frames we had looked at, but the quality was well worth it.

This is our second Warren Evans bed. Our first was bought 10 years ago and is still going strong, and my child never wants to change it. …

Lovely service & lovely products! 😊
I’ve bought an Ottoman bed & a Cotton 1500 Sienna mattress (both King size) about 5 months ago and they are awesome. Very comfy and soo much storage 🥰 …

Rare to find high quality service with value for money. Do take the time to visit their low key showroom and talk to staff to provide understanding of what Warren Evans now provide as a family firm with a high quality product. Could not fault them!

I really don’t understand the positive reviews of this company. I’ve had almost four months of stress trying to exchange a mattress which was much softer than the one tried in the showroom, after I ordered two mattresses. They have really …

I bought a Warren Evans mattress for the spare room, but have ended up using it to replace mine, it’s very comfortable and supportive. Warren Evans were also great in helping get it delivered quickly when I needed it – thank you for great service.

Edit: I went back through my emails and the first redelivery date Warren Evans offered was 19.05. It was not until I said Wednesdays were inconvenient that other dates, including an earlier one, were offered. An email would have been …

I visited Warren Evans place and received great help and service from Marcin.
He took a great deal of time to explain the different types of beds and mattresses that Warren Evans offer proving the high quality of the materials they use to …

Went into the showroom to replace our 16yr old (Warren Evans) bed. Very helpful chap ran us through the options but amazingly, once we explained the issues we had with the current bed (excess frame movement and creaking), we were given a …

I finally slept more than 5 hours, thanks to this mattress!!

I’ve had awful sleep for most of my life and it got slightly worse after I meet …

bought my first warren evens bed I 2002, still have it, brought another one for my son who’s now 12. They are so well made, robust and very comfortable.
great service

Sublimely Comfortable yet supportive mattress. Beautifully made. Minimal packaging. No hazardous and offensive off gasing from this product. Impecable customer care. on top of a Black Friday reduction I received a contribution to courier …

An absolutely excellent company. Genuinely green credentials. Absolutely personable (thank you Marcin – a delight to deal with) and true to their word. I bought from them 25 years ago, replaced a mattress now and would not consider using anyone else. Many thanks for a great service and product.

Excellent craftsmanship on these well-designed and sturdy beds. I went to their workshop in Bounds Green and was shown around personally, talked through all the various options and left to make the decision that was right for me. I’d definitely recommend visiting and seeing what you think.

Gul was very helpful in choosing the right bed and mattress, over video call and also when we tried the mattress in person. Good deal including 10 week mattress trial. This is our third bed in 15 years from Warren Evans. Look forward to taking delivery in a couple of weeks. Highly Recommended.

The customer services team couldn’t be more friendly and helpful.
Mattress arrived on time in perfect condition, and with a minimum of fuss. Super comfy. Will buy from Warren Evans again! Thank you.

This is now their only warehouse in London. They do very simple bed frames and don’t have much choice apart from two different models and two different heights. Personnel was very lovely and polite but for me it’s 3 stars as they have at the moment very long wait times from production to delivery.

Overall excellent experience from ordering to first night on the mattress. The mattress (kingsize organic 6000 Hybrid pocket spring) is clearly very well made and extremely comfortable. …

Warren Evans make timeless furniture, we have a couple of pieces that have lasted more than 15 years as staples and we’ve simply updated the design look around them year after year. Incredible service, as a family run company, attention to detail and care that’s impossible to find even at John Lewis these days!

Outstanding. I needed assembly instructions for an old bed. Marcin established the model and emailed me the correct instructions while I was on the phone. Most impressed.

We bought 3 beds from Warren Evans all of which we love. Their customer service is fantastic with advice down the line when we managed to loose screws when moving!

We had a great experience with Warren Evans, really customer focused and all tailored to our needs with a personal consultation, delivery was quick and easy and above all the bed we ordered was exactly how it was described, lovely company, cannot recommend them enough!

My WE mattress is the most comfortable mattress I’ve ever slept on. Well worth the expense! The team are knowledgable, helpful and a pleasure to do business with. Thank you.

A five star product and service. Mattress is extremely well made and bought to ease back pains. Mattress has done this and exceeded our expectations. First class service. Warren Evans checked and double checked my order calling to see why …

Very helpful team. Delivery was simple.
I’m so happy with my mattress it’s an absolute dream.
So I comfortable and well made. …

I ordered quite a lot of furniture from Warren Evans about five years ago. Not only has the furniture been great and is still in brilliant condition but every time I need help, the team is there to provide it. I asked for some wood stain …

Excellent service from Warren Evans. Although we weren’t able to physically try the mattress before we purchased, staff were so helpful with video calls and advice about whether the mattress would fit our existing bed frame and how the 40 …

Could not recommend these guys enough, choosing your bed on their website was so easy, there are so many options to choose from which is rare. The delivery was fantastic. I really wasn’t expecting the two men who delivered the bed to put it …

Warren Evans have been amazing from start to finish. They welcomed us into their workshop to test the beds and mattresses which were not only beautifully made and designed but also so comfortable. We spoke to two main members of staff Chris …

Just taken delivery of my new Warren Evans bed frame. I was replacing my double bed with a king size and this was my second purchase from them. I bought the double ten years ago and thought not having showrooms anymore would be an issue but …

Great carpentry skill on the bed design and making – our 13 yr old bed frame is still going strong. Recently purchased now a new mattress given its age, easily to deal with and great online advice. Given we know the quality didn’t even …

We bought our super king bed and mattress from Warren Evans a few years ago and the service was fantastic then as is the quality of the product. We have recently ordered two bedside units to match our bed frame and staff went above and …

An addendum to my previous review:
Having bought a new double platform bed from this lovely company, I decided, on reflection, to add a headboard. This was easily ordered by online chat in the …

Great customisable options. The bed needed to fit in a very tight space and the option to have a frame that did not protrude past the dimensions of the mattress and was also without headboard meant we could achieve this. Bed very sturdy and am very happy with purchase.

I’m lying on my new Organic 5000 mattress as I write this and it’s SO comfortable! It’s the most I’ve ever spent on a mattress but you can feel it in the quality and comfort so I have no regrets. With a baby and a preschooler, I was …

We purchased our beautiful bed frame and mattress from Warren Evans 2 years ago and have been very pleased with the look, feel and comfort of all the different components. We did recently have an issue with one side of the headboard …

Excellent customer service. After 7 years of purchasing our bed we needed instructions for the assembly in order to move flats. Within minutes of getting in touch I had everything I needed! Would highly recommend.

So pleased to take delivery of my new mattress from Warren Evans. I have bought a number of beds and mattresses from WE before, and always been delighted. This was no exception. A great sleep. The delivery men were so helpful and the process easy. Can highly recommend.

Great customer service, the video appointment worked extremely well to help ‘test’ the mattress types before purchasing. Team has also been responding promptly to my online queries and helped me make up my mind on which mattress to order. Very excited about my new mattress.

Very pleased with my recent purchases of two beds and 3 mattresses. I bought a Warren Evans bed many moons ago but never replaced the mattress, so I was very pleased when I re-discovered them online. Delivery was quick and efficient, new …

From start to finish – everything about ordering an organic mattress and dealing with Sleep- Warren Evans customer service and their delivery team was so professional, gracious and supportive in every way possible! Every member of their …

We are over the moon with our 2 new mattresses!
I have back issues and can honestly say I’ve had best nights sleep since getting a Warren Evans mattress. …

Ultimately love the organic 6000 mattress that I ended up with. I did start with a different one that didn’t work for me and they were amazing about helping me to change it out. Customer service was awesome. Lovely people.

After two years of very poor sleep because of back problems and three different attempts at a new mattress I followed the recommendation of my osteopath to try out the Warren Evans mattress. …

I bought the Cotton 1000 mattress. Very pleased with my purchase, The mattress is firm and really comfortable. Delivery was stress free with a representative calling me to confirm delivery date and time. I also have a bedframe from them which has lasted many years. I can highly recommend Warren Evans.

I emailed Warren Evans to ask if they had an instruction booklet to disassemble/reassemble a bunk bed bought 10 years ago. They were very helpful and went to a good deal of trouble, even sending a hand-drawn diagram to supplement the printed instructions. Excellent beds and excellent customer service!

Exceptionally helpful and knowledgeable staff. Honestly have to say that they know their stuff and while recommending a better option than the one that I selected, they did not try to upsell me. Rather, the approach was to highlight the …

I can’t speak highly enough of Warren Evans. Having just moved and wastes a complete day in physical shops who quoted a 10 week delivery time beds that were “in stock”, I found exactly what I wanted online at a better price and with …

Wonderful personalised service , I was so pleased to find that the Warren Evans firm was back in business. I have been very happy with my purchase 8+ years ago and so delighted to be able to replace the mattress.

I recently bought a Classic Windsor pocket spring in super king and I’m so super happy with it! No animal derived materials are used for it and it’s very firm, but very comfortable. It took us few days to adjust to the firmness, you are not …

The bed was delivered on time and assembled quickly and efficiently by the delivery guys who were very helpful. True to the company promise of a 40 day trial period with return or refund I was able to exchange the headboard I had originally …

The bed was delivered on time and efficiently by your two very cheerful delivery men, who took away the old mattress. We have since enjoyed a much improved night’s sleep on our new mattress. Thank you very much.