Water2Business reviews

I found this company to be very helpful. Pick up the phone within a few rings which is a huge plus. Excellent !

We use Water2Business who deal with the water supply etc to our business unit. Following a larger than normal bill it transpired that there was a leak which was the jurisdiction of the supplier (Wessex Water). Water2Business acted on our …

The domestic account for our house was moved to this company by Wessex Water. We paid the first bill on time, but still received a final reminder before the due date, followed just 4 days later by threat of disconnection. After a strong …

sadly I am struggling to get a fair response to my request for a leakage allowance following the failure of an underground fitting . Wessex advised me to leave the stop valve open to ensure no contamination so why should I not receive a …

This company is driving me crazy – I have never left a review like this before but I need to get this off my chest!
We have run a small gift shop for 6 years, our waste water bill was normally …

Our home is inexplicably listed as a business because there home has a pony paddock and we are self employed which makes it “mixed use” apparently and can only be resolved by changing the council tax status somehow. Late bill? Threatened …

Claimed in an undated letter to me that my business was now with water2business for my water and waste water services when it turns out this is untrue, I am just signed up for waste water and their letter went to thousands of customers …

After some initial teething problems getting hold of someone, I am really pleased with the service Water2business offered. They were responsive, proactive (in calling me) and in the end, offered fantastic customer service. Thank you.

I recently switch my account to water2business, the process was really simple from start to finish. They kept me informed during the process and let me know when it had all been completed. Always get hold of someone when I call and the staff are always really friendly.

Water2 business has possibly got the best customer service I have come across. Each person that I have spoken to have been so helpful and they answer their phone promptly. No holding for what seems forever.

Awful. Unhelpful and no humans with a brain of their own who can work outside of a checklist. Wessex Water is definitely going down the toilet using this retail “service”.

Amazing customer service – straight through to someone, who immediately sorted my issues and was incredibly helpful. A big thank you!

Answered my questions quickly and in a timely manner, great service and the best retailer i’ve dealt with.

SCAM. DONT PAY FOR IT. THEY HAVE NOTHING TO DO WITH YOUR WATER. SCAM. BE AWARE